Property Manager
Avison Young, New York, NY, United States
Avison Young is a global commercial real estate brokerage and advisory firm, offering transaction, management, financial and consulting services. We’ve designed our corporate structure to best serve our clients by enhancing collaboration across our organization.
At Avison Young, we are committed to providing a comprehensive suite of commercial real estate services to our clients while fostering a supportive and inclusive workplace culture for our employees. Our collaborative approach and emphasis on personal and professional growth create an environment where individuals can thrive. Real estate can have a significant positive impact on people’s lives – and we’re in the business of making spaces and places work better for people. Our purpose is to create real economic, social and environmental value as a global real estate advisor, powered by people.
If you're looking for career opportunities where you can excel and contribute to a strong company culture, we want to hear from you. Join our highly motivated team and take pride in your work as we create a better future together.
The Property Manager reports to the Director, Associate Director, or Portfolio Manager and executes all aspects of the management services delivery for the assigned corporate‑occupier facility or portfolio. The individual will supervise facilities, property staff, vendors and support with operations and financial responsibilities of the managed assets or buildings. Relationship building with client corporate real estate representatives and all occupiers is required to quickly solve issues and achieve the highest client satisfaction.
The base salary is aligned with market data and is estimated between $110,000 and $140,000 with the ability to achieve additional compensation through bonus. This salary range reflects base compensation for the position across all US locations. Within this range, individual pay is determined by work location and other factors including relevant education/training, experience, and internal equity.
Key Responsibilities
Manage a building or portfolio of buildings and the teams responsible for the operations and maintenance.
Maintain a strong relationship and regular interaction with Corporate Real Estate Representatives/Client to ensure objectives are met.
Act as Single Point of Contact with a direct line relationship with the Client Corporate Real Estate Director of Facilities.
Support and develop the planning, budgeting, and control of operating and capital expenditures. Administer and prepare annual budgets, forecasts, monthly reports, and variance reports.
Respond to tenant requests and coordinate with Management and Building Staff Teams to resolve issues.
Monitor and enforce the terms of all lease agreements, billing and collection of rents and other tenant charges in compliance with leases.
Take responsibility for all aspects of lease administration, including critical date master scheduling, lease notification and renewal notices.
Supervise and assist with expenditure control, accruals, accounts payable, and collection of subtenant rents, common area maintenance estimates and true‑ups, in compliance with lease terms.
Coordinate user or occupier requests and resolve issues with Facilities Management and Engineering teams.
Drive Avison Young service delivery to achievement on all performance metrics and Key Performance Indicators (KPI) for Facilities Management (work order SLAs, financial, customer satisfaction, etc.).
Oversee the selection and performance of vendor services, including management of sourcing and procurement for all service contracts such as janitorial, HVAC/mechanical, elevator/escalator, fire/life safety, pest control, carpet maintenance, and metal/marble maintenance.
Recognize opportunities to reduce expenses through contract negotiations and leveraging Avison Young national‑supplier discount programs.
Monitor vendor performance to ensure compliance with the standards established in the service agreement.
Manage and supervise facilities staff, including scheduling and facilitating maintenance with engineers and third‑party vendors.
Perform regular property inspections and make recommendations to maintain and enhance the asset.
Maintain compliance with property safety standards and building codes.
Assist in Fire and Life Safety training and maintain building emergency response plans and procedures, along with related documentation of compliance.
Document and track all certificates of insurance from vendors and tenants.
Prepare correspondence and memos to occupiers and vendors.
Establish and maintain positive relationships with internal and external personnel and vendors.
Provide leadership in commitment to achieve AY and client expectations for service and business objectives. Consistently uphold and apply company policies regarding professional behavior to ensure company values are exhibited by staff.
Stay current on developments in the local commercial real estate market affecting the portfolio.
Perform other related duties as requested.
Education and Work Experience
Bachelor’s Degree, preferably in business, real estate, or finance.
Commercial Real Estate coursework and CPM or RPA designation a plus.
Candidate will possess four to seven years of related experience.
Strong understanding of commercial real estate, financial terms and principles and ability to analyze and conduct complex financial and business decisions.
Proven record of providing excellent internal and external customer service.
Knowledge and Skills
Ability to effectively resolve situations or complaints from tenants, employees, or management.
Proficient in Microsoft Word and Excel.
Experience with Jenark, Yardi, MRI software and Kardin budgeting package a plus.
Ability to express ideas clearly in written and verbal communications, with the capability to create complex financial and business‑related documents.
Strong time management and organizational skills; detail oriented.
Knowledge of federal, state, and local codes and ordinances pertinent to facilities planning, design, construction, and maintenance.
Equal Opportunity Commitment Avison Young is proud to be an equal opportunity employer, committed to promoting diversity and inclusivity within our workforce. Our non‑discrimination policy ensures that all individuals are treated equally, regardless of race, gender, religion, sexual orientation, or disability. We believe in fostering a positive and inclusive work environment that values accessibility and fair recruitment practices for all employees. We hope you will join us in committing to create a workplace that is fair, equitable, and welcoming to all.
Benefits offered to full‑time W2 employees
Traditional and Roth 401(k) with generous employer match and immediate vesting.
12 weeks of paid parental leave after one year of tenure.
Medical, dental, vision insurance.
Company‑paid life and AD&D insurance.
Company‑paid short‑ and long‑term disability.
Voluntary critical illness and accident coverage.
Healthcare, dependent care, commuter & transit pre‑tax benefits.
Wellness program.
Employee assistance program (EAP).
Work‑Life Balance
Competitive paid vacation days.
2 personal/wellness days.
Paid holidays plus 2 floating holidays.
Annual volunteer day for Day of Giving.
#J-18808-Ljbffr
At Avison Young, we are committed to providing a comprehensive suite of commercial real estate services to our clients while fostering a supportive and inclusive workplace culture for our employees. Our collaborative approach and emphasis on personal and professional growth create an environment where individuals can thrive. Real estate can have a significant positive impact on people’s lives – and we’re in the business of making spaces and places work better for people. Our purpose is to create real economic, social and environmental value as a global real estate advisor, powered by people.
If you're looking for career opportunities where you can excel and contribute to a strong company culture, we want to hear from you. Join our highly motivated team and take pride in your work as we create a better future together.
The Property Manager reports to the Director, Associate Director, or Portfolio Manager and executes all aspects of the management services delivery for the assigned corporate‑occupier facility or portfolio. The individual will supervise facilities, property staff, vendors and support with operations and financial responsibilities of the managed assets or buildings. Relationship building with client corporate real estate representatives and all occupiers is required to quickly solve issues and achieve the highest client satisfaction.
The base salary is aligned with market data and is estimated between $110,000 and $140,000 with the ability to achieve additional compensation through bonus. This salary range reflects base compensation for the position across all US locations. Within this range, individual pay is determined by work location and other factors including relevant education/training, experience, and internal equity.
Key Responsibilities
Manage a building or portfolio of buildings and the teams responsible for the operations and maintenance.
Maintain a strong relationship and regular interaction with Corporate Real Estate Representatives/Client to ensure objectives are met.
Act as Single Point of Contact with a direct line relationship with the Client Corporate Real Estate Director of Facilities.
Support and develop the planning, budgeting, and control of operating and capital expenditures. Administer and prepare annual budgets, forecasts, monthly reports, and variance reports.
Respond to tenant requests and coordinate with Management and Building Staff Teams to resolve issues.
Monitor and enforce the terms of all lease agreements, billing and collection of rents and other tenant charges in compliance with leases.
Take responsibility for all aspects of lease administration, including critical date master scheduling, lease notification and renewal notices.
Supervise and assist with expenditure control, accruals, accounts payable, and collection of subtenant rents, common area maintenance estimates and true‑ups, in compliance with lease terms.
Coordinate user or occupier requests and resolve issues with Facilities Management and Engineering teams.
Drive Avison Young service delivery to achievement on all performance metrics and Key Performance Indicators (KPI) for Facilities Management (work order SLAs, financial, customer satisfaction, etc.).
Oversee the selection and performance of vendor services, including management of sourcing and procurement for all service contracts such as janitorial, HVAC/mechanical, elevator/escalator, fire/life safety, pest control, carpet maintenance, and metal/marble maintenance.
Recognize opportunities to reduce expenses through contract negotiations and leveraging Avison Young national‑supplier discount programs.
Monitor vendor performance to ensure compliance with the standards established in the service agreement.
Manage and supervise facilities staff, including scheduling and facilitating maintenance with engineers and third‑party vendors.
Perform regular property inspections and make recommendations to maintain and enhance the asset.
Maintain compliance with property safety standards and building codes.
Assist in Fire and Life Safety training and maintain building emergency response plans and procedures, along with related documentation of compliance.
Document and track all certificates of insurance from vendors and tenants.
Prepare correspondence and memos to occupiers and vendors.
Establish and maintain positive relationships with internal and external personnel and vendors.
Provide leadership in commitment to achieve AY and client expectations for service and business objectives. Consistently uphold and apply company policies regarding professional behavior to ensure company values are exhibited by staff.
Stay current on developments in the local commercial real estate market affecting the portfolio.
Perform other related duties as requested.
Education and Work Experience
Bachelor’s Degree, preferably in business, real estate, or finance.
Commercial Real Estate coursework and CPM or RPA designation a plus.
Candidate will possess four to seven years of related experience.
Strong understanding of commercial real estate, financial terms and principles and ability to analyze and conduct complex financial and business decisions.
Proven record of providing excellent internal and external customer service.
Knowledge and Skills
Ability to effectively resolve situations or complaints from tenants, employees, or management.
Proficient in Microsoft Word and Excel.
Experience with Jenark, Yardi, MRI software and Kardin budgeting package a plus.
Ability to express ideas clearly in written and verbal communications, with the capability to create complex financial and business‑related documents.
Strong time management and organizational skills; detail oriented.
Knowledge of federal, state, and local codes and ordinances pertinent to facilities planning, design, construction, and maintenance.
Equal Opportunity Commitment Avison Young is proud to be an equal opportunity employer, committed to promoting diversity and inclusivity within our workforce. Our non‑discrimination policy ensures that all individuals are treated equally, regardless of race, gender, religion, sexual orientation, or disability. We believe in fostering a positive and inclusive work environment that values accessibility and fair recruitment practices for all employees. We hope you will join us in committing to create a workplace that is fair, equitable, and welcoming to all.
Benefits offered to full‑time W2 employees
Traditional and Roth 401(k) with generous employer match and immediate vesting.
12 weeks of paid parental leave after one year of tenure.
Medical, dental, vision insurance.
Company‑paid life and AD&D insurance.
Company‑paid short‑ and long‑term disability.
Voluntary critical illness and accident coverage.
Healthcare, dependent care, commuter & transit pre‑tax benefits.
Wellness program.
Employee assistance program (EAP).
Work‑Life Balance
Competitive paid vacation days.
2 personal/wellness days.
Paid holidays plus 2 floating holidays.
Annual volunteer day for Day of Giving.
#J-18808-Ljbffr