Customer Service Representative
Transdev North America, Woodland, CA, United States
Transdev in Woodland, CA is hiring a Customer Service Representative to act as a liaison for our customers, providers, and clients. We are seeking a customer service‑oriented person who is dedicated to safety.
Benefits
Vacation: minimum 2 weeks
Sick days: 5 days
Holidays: 12 days (8 standard and 4 floating)
Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short‑term disability, voluntary long‑term disability
Competitive compensation package of $20.49 – $22.61 per hour
Key Responsibilities
Respond to customer inquiries and concerns with timely responses and accurate information or redirecting to a supervisor.
Maintain a comprehensive understanding of policies and procedures.
Meet or exceed established performance requirements.
Document trip authorizations and details including transportation type, pickup times, appointment times, and addresses.
Perform other duties as required.
Qualifications
High School Diploma, GED, or equivalent.
Computer literate.
Excellent customer service skills.
Ability to operate standard telephone system and work flexible schedules as needed.
Bilingual in English and Spanish.
Physical Requirements
100% of the job is conducted indoors in air‑conditioned or well‑ventilated facilities.
Sit, type, and look at a computer screen for extended periods (up to 6–8 hours per day).
Push and pull objects up to 50 pounds; lift material weighing up to 50 lbs., with or without assistance.
Occasionally bend, kneel, or crouch to files or equipment stored at ground level.
Drug‑Free Workplace
Eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
Successfully pass a pre‑employment drug screen.
About Transdev Transdev is a global mobility company contracted by cities, counties, airports, universities, and corporations to operate transportation systems, maintain fleets, and deliver mobility solutions. With 32,000 employees across 400 locations and more than 17,000 vehicles, Transdev is a leader in mobility based in 19 countries and operates through 110,000 team members worldwide. Transdev – the mobility company – empowers the freedom to move every day through safe, reliable, and innovative solutions that serve the common good.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Please contact HR.TalentAcquisition@transdev.com if needed.
California applicants: Please click here for CA Employee Privacy Policy.
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Benefits
Vacation: minimum 2 weeks
Sick days: 5 days
Holidays: 12 days (8 standard and 4 floating)
Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short‑term disability, voluntary long‑term disability
Competitive compensation package of $20.49 – $22.61 per hour
Key Responsibilities
Respond to customer inquiries and concerns with timely responses and accurate information or redirecting to a supervisor.
Maintain a comprehensive understanding of policies and procedures.
Meet or exceed established performance requirements.
Document trip authorizations and details including transportation type, pickup times, appointment times, and addresses.
Perform other duties as required.
Qualifications
High School Diploma, GED, or equivalent.
Computer literate.
Excellent customer service skills.
Ability to operate standard telephone system and work flexible schedules as needed.
Bilingual in English and Spanish.
Physical Requirements
100% of the job is conducted indoors in air‑conditioned or well‑ventilated facilities.
Sit, type, and look at a computer screen for extended periods (up to 6–8 hours per day).
Push and pull objects up to 50 pounds; lift material weighing up to 50 lbs., with or without assistance.
Occasionally bend, kneel, or crouch to files or equipment stored at ground level.
Drug‑Free Workplace
Eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
Successfully pass a pre‑employment drug screen.
About Transdev Transdev is a global mobility company contracted by cities, counties, airports, universities, and corporations to operate transportation systems, maintain fleets, and deliver mobility solutions. With 32,000 employees across 400 locations and more than 17,000 vehicles, Transdev is a leader in mobility based in 19 countries and operates through 110,000 team members worldwide. Transdev – the mobility company – empowers the freedom to move every day through safe, reliable, and innovative solutions that serve the common good.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Please contact HR.TalentAcquisition@transdev.com if needed.
California applicants: Please click here for CA Employee Privacy Policy.
#J-18808-Ljbffr