Parts Advisor
DeNooyer Automotive Family, Kalamazoo, MI, United States
Metro Toyota is looking for a full-time Parts Advisor. Our primary requirement is that the candidate possesses impeccable integrity. Benefits include a competitive pay plan, health insurance, dental, 401(k) and paid time off. A basic list of duties and responsibilities are below.
REPORTS TO: Parts Manager
LOCATION: Metro Toyota
PAY: $16.00 hourly plus commission
POSITION SUMMARY: Promote sales of parts and accessories to internal, retail, and wholesale customers while maintaining customer satisfaction.
POSITION REQUIREMENTS:
Excellent oral and written communication skills
High school diploma or equivalent
A valid Michigan driver's license with an insurable driving record
Ability to read, speak and write English in order to fulfill job functions in an understandable way
Ability to operate a computer and telephone system
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
Provide excellent customer service in accordance with Metro Toyota standards, policies, and procedures
Have a working knowledge of vehicle parts and diagnostics for problem solving
Speak clearly on the telephone and convey an image of professionalism and competence to callers
Handle telephone orders efficiently, including preparation of necessary paperwork thoroughly and accurately
Ability to retrieve, load and deliver items of various sizes and weights (up to 125 lbs.) in operable and undamaged condition
Maintain a working knowledge of Microcat Electronic Parts Catalog
Ability to identify, comprehend, and act on changing customer requirements
Sell parts at a profit; including preparing counter sales ticket thoroughly and accurately and pulling parts from stock as necessary
Perform extensive numerical calculations with a high degree of accuracy
Handle payment for parts, operate cash register and credit card reader
Fill parts orders as needed
Assist other teammates as needed with tasks such as receiving parts in shipping area, stocking parts, keeping inventory updated
Assist with special orders, including completing necessary paperwork and notifying customer as to status of order
Maintain good housekeeping habits within counter/customer area and warehouse area
Participate in annual inventory count
OTHER DUTIES AND RESPONSIBILITIES:
All other duties as assigned
Relate positively with diverse groups of people (customers and staff)
Comply with all Metro Toyota policies and procedures
PHYSICAL AND ENVIRONMENTAL DEMANDS:
Ability to stoop, kneel, crouch, crawl, reach, and stretch
Ability to lift and carry 50 pounds
Ability to work in conditions such as varying temperatures, noise, and fumes
Ability to work a flexible schedule, including evenings, weekends, and holidays
We love our customers and employees and DeNooyer Automotive Family happily offers services and employment opportunities without regard to race, color, religion, national origin, sex, age, height, weight, marital status, disability, veteran status, citizenship, or any other legally protected characteristic.
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REPORTS TO: Parts Manager
LOCATION: Metro Toyota
PAY: $16.00 hourly plus commission
POSITION SUMMARY: Promote sales of parts and accessories to internal, retail, and wholesale customers while maintaining customer satisfaction.
POSITION REQUIREMENTS:
Excellent oral and written communication skills
High school diploma or equivalent
A valid Michigan driver's license with an insurable driving record
Ability to read, speak and write English in order to fulfill job functions in an understandable way
Ability to operate a computer and telephone system
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
Provide excellent customer service in accordance with Metro Toyota standards, policies, and procedures
Have a working knowledge of vehicle parts and diagnostics for problem solving
Speak clearly on the telephone and convey an image of professionalism and competence to callers
Handle telephone orders efficiently, including preparation of necessary paperwork thoroughly and accurately
Ability to retrieve, load and deliver items of various sizes and weights (up to 125 lbs.) in operable and undamaged condition
Maintain a working knowledge of Microcat Electronic Parts Catalog
Ability to identify, comprehend, and act on changing customer requirements
Sell parts at a profit; including preparing counter sales ticket thoroughly and accurately and pulling parts from stock as necessary
Perform extensive numerical calculations with a high degree of accuracy
Handle payment for parts, operate cash register and credit card reader
Fill parts orders as needed
Assist other teammates as needed with tasks such as receiving parts in shipping area, stocking parts, keeping inventory updated
Assist with special orders, including completing necessary paperwork and notifying customer as to status of order
Maintain good housekeeping habits within counter/customer area and warehouse area
Participate in annual inventory count
OTHER DUTIES AND RESPONSIBILITIES:
All other duties as assigned
Relate positively with diverse groups of people (customers and staff)
Comply with all Metro Toyota policies and procedures
PHYSICAL AND ENVIRONMENTAL DEMANDS:
Ability to stoop, kneel, crouch, crawl, reach, and stretch
Ability to lift and carry 50 pounds
Ability to work in conditions such as varying temperatures, noise, and fumes
Ability to work a flexible schedule, including evenings, weekends, and holidays
We love our customers and employees and DeNooyer Automotive Family happily offers services and employment opportunities without regard to race, color, religion, national origin, sex, age, height, weight, marital status, disability, veteran status, citizenship, or any other legally protected characteristic.
#J-18808-Ljbffr