Field Sales Operations Lead, US Specialist Org, NAMER Sales Operations
Amazon Web Services (AWS), Austin, TX, United States
Description
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid‑market accounts to enterprise-level customers including public sector. The AWS Global Sales (AGS) team interacts with leading companies and believes that world‑class support is critical to customer success. Key Responsibilities
Serve as strategic business partner and COO‑equivalent to sales leadership, driving operational rigor and enabling leaders to focus on customer engagement and revenue generation. Define and execute go‑to‑market strategy in partnership with sales leadership, ensuring cross‑divisional alignment and execution consistency. Own end‑to‑end business cadences including annual planning, MBRs, QBRs, territory design, quota setting, and headcount management. Drive pipeline inspection and growth strategies, identifying and resolving stalled opportunities to maximize revenue potential. Develop and maintain standardized reporting and insights that support data‑driven decision‑making for senior leadership. Identify, adopt, and demonstrate proficiency with AI‑powered and productivity tools – including Excel, RowZero, Amazon QuickSuite, NarrateAI, InstructAI, Smartsheet, SIFT, and Salesforce – to streamline workflows, reduce manual effort, and surface insights at speed and scale. Establish and refine coverage model design, annual planning processes, and compensation plan execution. Work cross‑functionally with sales, finance, HR, marketing, business development, professional services, and partner teams to land and execute operational priorities. Develop routine and ad‑hoc analytic reports for senior management on business performance and goal attainment. Assist Sales Managers in evaluating team performance and translating insights into actionable recommendations. Basic Qualifications
5+ years of Microsoft Excel experience. Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field. Experience with sales CRM tools such as Salesforce or similar software. Experience defining, refining and implementing sales processes, procedures and policies or equivalent. Preferred Qualifications
5+ years of finance, business management and sales operations experience. Experience working within a high‑growth, technology company. Experience with reporting and data visualization tools such as QuickSight, Tableau, Power BI or other BI packages. About The Team
Amazon Web Services values diverse experiences. Even if you do not meet all of the qualifications and skills listed, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Amazon Web Services is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating – that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Here at AWS, it’s in our nature to learn and be curious. Our employee‑led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship and other career‑advancing resources here to help you develop into a better‑rounded professional. We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Equal Opportunity Statement
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Compensation & Benefits
The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans), EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage, 401(k) matching, paid time off and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NY, New York:
$96,900.00‑$169,500.00 USD annually USA, TX, Austin:
$88,100.00‑$154,100.00 USD annually USA, TX, Dallas:
$88,100.00‑$154,100.00 USD annually USA, VA, Arlington:
$88,100.00‑$154,100.00 USD annually Company
Amazon Web Services, Inc.
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AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid‑market accounts to enterprise-level customers including public sector. The AWS Global Sales (AGS) team interacts with leading companies and believes that world‑class support is critical to customer success. Key Responsibilities
Serve as strategic business partner and COO‑equivalent to sales leadership, driving operational rigor and enabling leaders to focus on customer engagement and revenue generation. Define and execute go‑to‑market strategy in partnership with sales leadership, ensuring cross‑divisional alignment and execution consistency. Own end‑to‑end business cadences including annual planning, MBRs, QBRs, territory design, quota setting, and headcount management. Drive pipeline inspection and growth strategies, identifying and resolving stalled opportunities to maximize revenue potential. Develop and maintain standardized reporting and insights that support data‑driven decision‑making for senior leadership. Identify, adopt, and demonstrate proficiency with AI‑powered and productivity tools – including Excel, RowZero, Amazon QuickSuite, NarrateAI, InstructAI, Smartsheet, SIFT, and Salesforce – to streamline workflows, reduce manual effort, and surface insights at speed and scale. Establish and refine coverage model design, annual planning processes, and compensation plan execution. Work cross‑functionally with sales, finance, HR, marketing, business development, professional services, and partner teams to land and execute operational priorities. Develop routine and ad‑hoc analytic reports for senior management on business performance and goal attainment. Assist Sales Managers in evaluating team performance and translating insights into actionable recommendations. Basic Qualifications
5+ years of Microsoft Excel experience. Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field. Experience with sales CRM tools such as Salesforce or similar software. Experience defining, refining and implementing sales processes, procedures and policies or equivalent. Preferred Qualifications
5+ years of finance, business management and sales operations experience. Experience working within a high‑growth, technology company. Experience with reporting and data visualization tools such as QuickSight, Tableau, Power BI or other BI packages. About The Team
Amazon Web Services values diverse experiences. Even if you do not meet all of the qualifications and skills listed, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Amazon Web Services is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating – that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Here at AWS, it’s in our nature to learn and be curious. Our employee‑led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship and other career‑advancing resources here to help you develop into a better‑rounded professional. We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Equal Opportunity Statement
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Compensation & Benefits
The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans), EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage, 401(k) matching, paid time off and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NY, New York:
$96,900.00‑$169,500.00 USD annually USA, TX, Austin:
$88,100.00‑$154,100.00 USD annually USA, TX, Dallas:
$88,100.00‑$154,100.00 USD annually USA, VA, Arlington:
$88,100.00‑$154,100.00 USD annually Company
Amazon Web Services, Inc.
#J-18808-Ljbffr