Conversion Analytics Specialist
Trusted Shops, New Bremen, OH, United States
Join Trusted Shops and help us build trust in the digital world!
We develop SaaS solutions for over 30 million consumers and 30,000 businesses across Europe. Our products – including the Trustmark, Buyer Protection, and eTrusted review platform – have been driving trust for more than 25 years.
As a
Conversion Analyst (m/f/d) , you turn complex data into clear insights that directly improve conversion performance and drive business decisions. You help build a reliable, connected data landscape and enable teams across Trusted Shops to optimize funnels, run experiments, and execute strategic initiatives with confidence. Your responsibilities Build, maintain, and optimize conversion-focused dashboards across business funnels and customer journeys (e.g. payment, cancellation) Ensure data quality, consistency, and clear metric definitions across reports and tools Act as a central point of contact for data-related questions, supporting stakeholders with interpretation and validation Analyze user behavior, segments, funnels, and lifecycle metrics to uncover actionable insights and conversion opportunities Evaluate high-impact experiments (e.g. pricing, conversion, process changes) and ensure valid tracking and interpretation Act as a trusted advisor to Business-, Customer Journey-, and Product teams on data-driven optimization and decision-making Support strategic projects through data integration, cleanup, and model optimization Help reduce data silos by connecting multiple data sources and enabling end-to-end data flows Your profile 4+ years of experience in Data Analytics, Product Analytics, or Business Intelligence, ideally in SaaS, eCommerce, or B2C Strong SQL skills and solid understanding of data modeling principles Hands-on experience with BI and analytics tools (e.g. Looker, Tableau, Power BI, Metabase, Amplitude) Strong understanding of conversion funnels, lifecycle metrics, and core SaaS KPIs Experience in using AI to optimize workflows Experience collaborating in cross-functional teams Analytical, solution-oriented mindset with strong attention to detail Excellent communication skills – you can translate data into clear, actionable business insights Fluent in English; German is a strong plus What we offer you Hybrid work: Combine flexible remote work with team time in the office Workation: Temporarily work from a destination of your choice within EU, Iceland, Liechtenstein or Norway Permanent contract with Europe's trusted brand 28 vacation days + 2.5 additional days off at Christmas, New Year's Eve and Carnival Buddy programme (an experienced trustee is at your side) Individual training opportunities Health Pass (free online and offline sports, fitness and health courses) BUILD A COMMUNITY OF TRUST WITH US
- #cometotr us t Not sure if you are what we are looking for? Apply! At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.
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Conversion Analyst (m/f/d) , you turn complex data into clear insights that directly improve conversion performance and drive business decisions. You help build a reliable, connected data landscape and enable teams across Trusted Shops to optimize funnels, run experiments, and execute strategic initiatives with confidence. Your responsibilities Build, maintain, and optimize conversion-focused dashboards across business funnels and customer journeys (e.g. payment, cancellation) Ensure data quality, consistency, and clear metric definitions across reports and tools Act as a central point of contact for data-related questions, supporting stakeholders with interpretation and validation Analyze user behavior, segments, funnels, and lifecycle metrics to uncover actionable insights and conversion opportunities Evaluate high-impact experiments (e.g. pricing, conversion, process changes) and ensure valid tracking and interpretation Act as a trusted advisor to Business-, Customer Journey-, and Product teams on data-driven optimization and decision-making Support strategic projects through data integration, cleanup, and model optimization Help reduce data silos by connecting multiple data sources and enabling end-to-end data flows Your profile 4+ years of experience in Data Analytics, Product Analytics, or Business Intelligence, ideally in SaaS, eCommerce, or B2C Strong SQL skills and solid understanding of data modeling principles Hands-on experience with BI and analytics tools (e.g. Looker, Tableau, Power BI, Metabase, Amplitude) Strong understanding of conversion funnels, lifecycle metrics, and core SaaS KPIs Experience in using AI to optimize workflows Experience collaborating in cross-functional teams Analytical, solution-oriented mindset with strong attention to detail Excellent communication skills – you can translate data into clear, actionable business insights Fluent in English; German is a strong plus What we offer you Hybrid work: Combine flexible remote work with team time in the office Workation: Temporarily work from a destination of your choice within EU, Iceland, Liechtenstein or Norway Permanent contract with Europe's trusted brand 28 vacation days + 2.5 additional days off at Christmas, New Year's Eve and Carnival Buddy programme (an experienced trustee is at your side) Individual training opportunities Health Pass (free online and offline sports, fitness and health courses) BUILD A COMMUNITY OF TRUST WITH US
- #cometotr us t Not sure if you are what we are looking for? Apply! At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.
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