North America Customs Specialist - Customs Operations
HP, Spring, TX, United States
Description
HP is seeking an experienced
North America
Customs Specialist
to support North America customs operations with a primary focus on the United States and Canada. This role plays a key part in ensuring compliant and efficient cross‑border movement of goods while enabling HP’s global supply chain. The position partners closely with internal stakeholders, customs brokers, logistics providers, and global trade teams to manage import and export compliance requirements, mitigate risk, and drive operational improvements. The ideal candidate combines strong regulatory knowledge with a proactive approach to problem solving, data analysis, and process improvement.
Key Responsibilities
Manage day‑to‑day North America import and export compliance activities, with primary focus on U.S. import regulations
Serve as the primary point of contact for customs brokers and logistics partners, ensuring operational alignment and compliance with HP policies and procedures
Monitor customs clearance activities and proactively identify potential compliance risks or operational issues
Lead broker performance management activities including KPIs, scorecards, and Quarterly Business Reviews (QBRs)
Partner with supply chain, logistics, procurement, and legal teams to ensure trade compliance requirements are embedded into operational processes
Support classification, country of origin, customs valuation, and record‑keeping compliance requirements
Analyze trade data and reporting to identify trends, operational inefficiencies, and compliance risks
Lead or support initiatives focused on improving cross‑border efficiency, reducing cost, and strengthening regulatory compliance
Monitor trade regulatory developments and communicate relevant changes to internal stakeholders
Develop and maintain standard operating procedures, policies, and internal guidance related to trade compliance
Support compliance assessments and risk reviews of external vendors, brokers, and logistics providers
Provide guidance and training to internal teams and external partners on trade compliance requirements
Collaborate with global trade compliance teams to align regional processes with HP’s global trade strategy
Required Qualifications Knowledge, Skills & Qualifications
5+ years of experience in customs compliance, brokerage, or international trade operations
Strong knowledge of U.S. import regulations and customs clearance processes
Experience working with customs brokers and cross‑border logistics operations
Knowledge of tariff classification, country of origin, and customs valuation principles
Experience analyzing operational data and identifying process improvements
Strong communication and stakeholder management skills
Ability to manage multiple priorities in a dynamic, fast‑paced environment
BA/BS in International Business, Supply Chain, Logistics, or related field
Preferred Qualifications
Experience with Canada import regulations
Licensed Customs Broker (LCB), CCS, or other trade compliance certification
Experience working within technology or electronics supply chains
Experience with SAP or other ERP systems
Familiarity with supply chain security programs such as CTPAT or OEA
Experience with Duty Drawback programs
Demonstrated ability to lead cross‑functional initiatives and process improvement projects
Pay & Benefits The pay range for this role is
$65,600 to $101,000 USD annually , with additional opportunities for compensation through bonus and/or equity (applies to United States candidates only). Compensation is based on location, skills, and experience.
HP Offers a Comprehensive Benefits Package Including
Health, dental, and vision insurance
Retirement savings programs
Life and disability insurance
Employee assistance programs
Flexible spending accounts
Generous paid time off, including holidays and vacation
Fully paid parental leave (4–12 weeks based on tenure)
Learn More About HP Benefits https://hpbenefits.ce.alight.com/
The compensation and benefits information is accurate as of the date of posting. HP reserves the right to modify these offerings in accordance with applicable law.
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North America
Customs Specialist
to support North America customs operations with a primary focus on the United States and Canada. This role plays a key part in ensuring compliant and efficient cross‑border movement of goods while enabling HP’s global supply chain. The position partners closely with internal stakeholders, customs brokers, logistics providers, and global trade teams to manage import and export compliance requirements, mitigate risk, and drive operational improvements. The ideal candidate combines strong regulatory knowledge with a proactive approach to problem solving, data analysis, and process improvement.
Key Responsibilities
Manage day‑to‑day North America import and export compliance activities, with primary focus on U.S. import regulations
Serve as the primary point of contact for customs brokers and logistics partners, ensuring operational alignment and compliance with HP policies and procedures
Monitor customs clearance activities and proactively identify potential compliance risks or operational issues
Lead broker performance management activities including KPIs, scorecards, and Quarterly Business Reviews (QBRs)
Partner with supply chain, logistics, procurement, and legal teams to ensure trade compliance requirements are embedded into operational processes
Support classification, country of origin, customs valuation, and record‑keeping compliance requirements
Analyze trade data and reporting to identify trends, operational inefficiencies, and compliance risks
Lead or support initiatives focused on improving cross‑border efficiency, reducing cost, and strengthening regulatory compliance
Monitor trade regulatory developments and communicate relevant changes to internal stakeholders
Develop and maintain standard operating procedures, policies, and internal guidance related to trade compliance
Support compliance assessments and risk reviews of external vendors, brokers, and logistics providers
Provide guidance and training to internal teams and external partners on trade compliance requirements
Collaborate with global trade compliance teams to align regional processes with HP’s global trade strategy
Required Qualifications Knowledge, Skills & Qualifications
5+ years of experience in customs compliance, brokerage, or international trade operations
Strong knowledge of U.S. import regulations and customs clearance processes
Experience working with customs brokers and cross‑border logistics operations
Knowledge of tariff classification, country of origin, and customs valuation principles
Experience analyzing operational data and identifying process improvements
Strong communication and stakeholder management skills
Ability to manage multiple priorities in a dynamic, fast‑paced environment
BA/BS in International Business, Supply Chain, Logistics, or related field
Preferred Qualifications
Experience with Canada import regulations
Licensed Customs Broker (LCB), CCS, or other trade compliance certification
Experience working within technology or electronics supply chains
Experience with SAP or other ERP systems
Familiarity with supply chain security programs such as CTPAT or OEA
Experience with Duty Drawback programs
Demonstrated ability to lead cross‑functional initiatives and process improvement projects
Pay & Benefits The pay range for this role is
$65,600 to $101,000 USD annually , with additional opportunities for compensation through bonus and/or equity (applies to United States candidates only). Compensation is based on location, skills, and experience.
HP Offers a Comprehensive Benefits Package Including
Health, dental, and vision insurance
Retirement savings programs
Life and disability insurance
Employee assistance programs
Flexible spending accounts
Generous paid time off, including holidays and vacation
Fully paid parental leave (4–12 weeks based on tenure)
Learn More About HP Benefits https://hpbenefits.ce.alight.com/
The compensation and benefits information is accurate as of the date of posting. HP reserves the right to modify these offerings in accordance with applicable law.
#J-18808-Ljbffr