Brand Ambassador, Northeast
Zimmermann, New York, NY, United States
Job Description
We are looking for an experienced team member to join our Wholesale Team as a Brand Ambassador in the Northeast Region.
Based in New York, NY and reporting to our Account Executive, Americas, this role will be responsible for creating and cultivating brand awareness, maximizing store performance, and maintaining brand presentation standards as the main liaison between our New York Head Office and key wholesale partners such as Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman, Holt Renfrew and Nordstrom on the East Coast.
This role involves up to 20% out of state travel within the US and Canada. Additional international travel may also arise on a more limited basis.
Job Requirements
A high level of organizational and time management skills.
A self-starter and adaptable attitude.
A genuine passion and understanding of luxury designer fashion.
Excellent interpersonal and communication skills, responding promptly to customer needs, soliciting customer feedback to improve level of service, and relaying detailed reports and feedback to Management.
Must be always looking for new ways to drive sales, promote and elevate the brand’s presence, and enhance customer experience.
Job Responsibilities
SALES:
Establish and cultivate strong relationships with personal shoppers, stylists, and sales floor personnel to support in overall door sales
Develop and execute strategies for acquiring new clients, expanding existing client sales, and drive overall sales for the brand
Enhance the customer experience within the network to exceed sales goals by educating customers on the brand and product, and creating a personalized experience
Support in NY market seasonally
PRODUCT KNOWLEDGE TRAINING:
Execute seasonal clinics within all region doors to educate store teams on the brand, new collections and key product details including fabric, fit, trim, technology, and styling
Distribute supplementary education materials to wholesale accounts within the region
VISUAL MERCHANDISING:
Work with Zimmermann VM Coordinator to acquire and execute visual merchandising plans for each account
Maintain visual presentation to Zimmermann standard, based on provided guidelines for merchandising, as well as steaming and general garment care
Develop relationships with visual merchandising teams within each door, leveraging the relationship to secure optimal stock placement and mannequin or window features
Develop relationships with stock teams to ensure new stock is placed on the floor expediently and in line with visual standards
Work closely with Senior Wholesale Manager and AE on optimal brand placement at a door level, monitoring visibility, brand adjacencies, and any extemporary opportunities
Distribute weekly visual merchandising summaries to the Wholesale team
BUSINESS DEVELOPMENT:
Build positive partnerships with store and department managers and regularly discuss current business and opportunities
Monitor inventory levels in-store and coordinate with AE to maximize productivity
Identify and elevate in-store marketing opportunities to Wholesale Manager and VP of Wholesale, including but not limited to sales or VM contests, personal shopping events, staff promotions or trunk shows
Identify issues and opportunities to maximize sales, including but not limited to store placement, events, inventory or customer acquisition, and work with AE to create action plans to support growth
Report key findings on product feedback and customer needs to Senior Wholesale Manager and Account Executive, providing any relevant feedback inclusive of fit, pricing, sizing, print, or any additional information, through proactive store visit reports
Review each door’s sales performance at monthly intervals to monitor growth and opportunity, based on year over year sales volume
Why join our team?
Bespoke career development plans and access to strong mentors and industry leaders.
Opportunity to grow within an Australian luxury fashion brand with opportunities to work globally.
Competitive package, Employee Perks and Employee Discount.
Be part of a responsible fashion house with a focus in leading in sustainability
#J-18808-Ljbffr
Based in New York, NY and reporting to our Account Executive, Americas, this role will be responsible for creating and cultivating brand awareness, maximizing store performance, and maintaining brand presentation standards as the main liaison between our New York Head Office and key wholesale partners such as Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman, Holt Renfrew and Nordstrom on the East Coast.
This role involves up to 20% out of state travel within the US and Canada. Additional international travel may also arise on a more limited basis.
Job Requirements
A high level of organizational and time management skills.
A self-starter and adaptable attitude.
A genuine passion and understanding of luxury designer fashion.
Excellent interpersonal and communication skills, responding promptly to customer needs, soliciting customer feedback to improve level of service, and relaying detailed reports and feedback to Management.
Must be always looking for new ways to drive sales, promote and elevate the brand’s presence, and enhance customer experience.
Job Responsibilities
SALES:
Establish and cultivate strong relationships with personal shoppers, stylists, and sales floor personnel to support in overall door sales
Develop and execute strategies for acquiring new clients, expanding existing client sales, and drive overall sales for the brand
Enhance the customer experience within the network to exceed sales goals by educating customers on the brand and product, and creating a personalized experience
Support in NY market seasonally
PRODUCT KNOWLEDGE TRAINING:
Execute seasonal clinics within all region doors to educate store teams on the brand, new collections and key product details including fabric, fit, trim, technology, and styling
Distribute supplementary education materials to wholesale accounts within the region
VISUAL MERCHANDISING:
Work with Zimmermann VM Coordinator to acquire and execute visual merchandising plans for each account
Maintain visual presentation to Zimmermann standard, based on provided guidelines for merchandising, as well as steaming and general garment care
Develop relationships with visual merchandising teams within each door, leveraging the relationship to secure optimal stock placement and mannequin or window features
Develop relationships with stock teams to ensure new stock is placed on the floor expediently and in line with visual standards
Work closely with Senior Wholesale Manager and AE on optimal brand placement at a door level, monitoring visibility, brand adjacencies, and any extemporary opportunities
Distribute weekly visual merchandising summaries to the Wholesale team
BUSINESS DEVELOPMENT:
Build positive partnerships with store and department managers and regularly discuss current business and opportunities
Monitor inventory levels in-store and coordinate with AE to maximize productivity
Identify and elevate in-store marketing opportunities to Wholesale Manager and VP of Wholesale, including but not limited to sales or VM contests, personal shopping events, staff promotions or trunk shows
Identify issues and opportunities to maximize sales, including but not limited to store placement, events, inventory or customer acquisition, and work with AE to create action plans to support growth
Report key findings on product feedback and customer needs to Senior Wholesale Manager and Account Executive, providing any relevant feedback inclusive of fit, pricing, sizing, print, or any additional information, through proactive store visit reports
Review each door’s sales performance at monthly intervals to monitor growth and opportunity, based on year over year sales volume
Why join our team?
Bespoke career development plans and access to strong mentors and industry leaders.
Opportunity to grow within an Australian luxury fashion brand with opportunities to work globally.
Competitive package, Employee Perks and Employee Discount.
Be part of a responsible fashion house with a focus in leading in sustainability
#J-18808-Ljbffr