CRM Manager - Hubspot
Jobot, Plano, TX, United States
Want to learn more about this role and Jobot? Click our Jobot logo and follow our LinkedIn page!
Job details:
Drive guest engagement and loyalty as the CRM Manager—own strategy, campaigns, and HubSpot execution.
This Jobot Job is hosted by: Doug Wright
Are you a fit? Easy Apply now by clicking the "Easy Apply" button and sending us your resume.
Salary: $90,000 - $130,000 per year
A bit about us We turn creative sandwiches, salads and more into your favorite food experience. We take our guests on an unexpected culinary adventure made with fresh ingredients and fearless flavor combinations. It’s the restaurant where happiness is always an order away.
Why join us
Medical insurance
Vision insurance
Dental insurance
401(k)
Job Details We are seeking an energetic and experienced Permanent CRM Manager - Hubspot to join our fast‑paced team. This role is integral to our business operations and requires a dynamic professional who can manage and nurture our customer relationships through the HubSpot platform. This position is ideal for a tech‑savvy individual who enjoys working with a team to drive business growth and customer satisfaction. As a CRM Manager, you will be responsible for managing our customer relationship management system, analyzing customer interactions and data, and improving our customer service processes. You will also be tasked with the development and implementation of CRM strategies to drive customer retention and customer acquisition.
Responsibilities
Oversee and manage our HubSpot CRM system, ensuring it is effectively capturing customer interactions, feedback, and data.
Develop and implement CRM strategies to drive customer retention and acquisition.
Analyze customer interactions and data within the CRM system to provide insights and recommendations for improving customer service processes.
Collaborate with different teams (sales, marketing, customer service, etc.) to ensure CRM strategies and activities are integrated across the business.
Train and support team members in using the CRM system effectively.
Regularly review and manage the CRM system to ensure it is up-to-date, accurate, and functioning effectively.
Manage the CRM budget and ensure a strong return on investment.
Stay up-to-date with the latest CRM technologies and trends.
Qualifications
A minimum of 5+ years of experience in CRM management, preferably with HubSpot.
Proven experience in developing and implementing CRM strategies.
Strong analytical skills with the ability to analyze data and provide insights.
Excellent knowledge of CRM technology and the ability to quickly learn new systems.
Strong leadership and team management skills.
Excellent communication skills, both written and verbal.
Strong problem‑solving skills and the ability to think strategically.
A degree in Marketing, Business, or a related field is preferred.
HubSpot certification is a plus.
If you are a driven and experienced CRM professional looking for an exciting opportunity to make a significant impact on a growing business, we would love to hear from you. Apply today!
Want to learn more about this role and Jobot Click our Jobot logo and follow our LinkedIn page!
#J-18808-Ljbffr
Job details:
Drive guest engagement and loyalty as the CRM Manager—own strategy, campaigns, and HubSpot execution.
This Jobot Job is hosted by: Doug Wright
Are you a fit? Easy Apply now by clicking the "Easy Apply" button and sending us your resume.
Salary: $90,000 - $130,000 per year
A bit about us We turn creative sandwiches, salads and more into your favorite food experience. We take our guests on an unexpected culinary adventure made with fresh ingredients and fearless flavor combinations. It’s the restaurant where happiness is always an order away.
Why join us
Medical insurance
Vision insurance
Dental insurance
401(k)
Job Details We are seeking an energetic and experienced Permanent CRM Manager - Hubspot to join our fast‑paced team. This role is integral to our business operations and requires a dynamic professional who can manage and nurture our customer relationships through the HubSpot platform. This position is ideal for a tech‑savvy individual who enjoys working with a team to drive business growth and customer satisfaction. As a CRM Manager, you will be responsible for managing our customer relationship management system, analyzing customer interactions and data, and improving our customer service processes. You will also be tasked with the development and implementation of CRM strategies to drive customer retention and customer acquisition.
Responsibilities
Oversee and manage our HubSpot CRM system, ensuring it is effectively capturing customer interactions, feedback, and data.
Develop and implement CRM strategies to drive customer retention and acquisition.
Analyze customer interactions and data within the CRM system to provide insights and recommendations for improving customer service processes.
Collaborate with different teams (sales, marketing, customer service, etc.) to ensure CRM strategies and activities are integrated across the business.
Train and support team members in using the CRM system effectively.
Regularly review and manage the CRM system to ensure it is up-to-date, accurate, and functioning effectively.
Manage the CRM budget and ensure a strong return on investment.
Stay up-to-date with the latest CRM technologies and trends.
Qualifications
A minimum of 5+ years of experience in CRM management, preferably with HubSpot.
Proven experience in developing and implementing CRM strategies.
Strong analytical skills with the ability to analyze data and provide insights.
Excellent knowledge of CRM technology and the ability to quickly learn new systems.
Strong leadership and team management skills.
Excellent communication skills, both written and verbal.
Strong problem‑solving skills and the ability to think strategically.
A degree in Marketing, Business, or a related field is preferred.
HubSpot certification is a plus.
If you are a driven and experienced CRM professional looking for an exciting opportunity to make a significant impact on a growing business, we would love to hear from you. Apply today!
Want to learn more about this role and Jobot Click our Jobot logo and follow our LinkedIn page!
#J-18808-Ljbffr