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Manager-External Communications (Advertising)

Tallgrass MLP Operations, LLC, Houston, TX, United States


JOB DESCRIPTION

Primary Purpose Tallgrass is seeking a high-capability operator to serve as a hybrid creative and media activation leader - who can both develop compelling content and effectively deploy them in market. The ideal candidate combines strong creative instincts with disciplined media execution and audience targeting expertise. This individual will develop and produce creative content across digital, radio, print, and television platforms; design data-driven audience targeting strategies; execute media placements; and actively manage campaigns for performance, optimization, and measurable impact.

Job Requirements Education

Bachelor's degree in one of the following (or closely related): Communications, Public Relations, Journalism; Advertising, Marketing, Integrated Marketing Communications; Political Science/Public Affairs (especially helpful for advocacy/issue work); Digital Media, Film/Video Production (helpful for multi-platform creative)

Experience/Specific Knowledge Creative & Content Production

Experience developing integrated advertising and advocacy campaigns across multiple channels.

Strong knowledge of message frameworks, campaign concepting, and audience-driven storytelling.

Demonstrated ability writing for broadcast formats:

TV scripts, radio scripts, and digital video scripts.

Working knowledge of end-to-end creative production:

Creative briefs, storyboards, revisions/approvals, and production timelines.

Experience coordinating video production and managing external creative vendors (production houses, freelancers, agencies).

Paid Media Strategy & Activation

Hands-on experience building and executing paid media plans across:

Digital (social/search/display), programmatic, OTT/CTV, broadcast TV, radio, and print.

Knowledge of audience targeting and segmentation, including:

Geofencing, demographic targeting, interest-based targeting, lookalike modeling (platform-dependent).

Platform familiarity executing campaigns in tools such as:

Meta Ads Manager, LinkedIn Campaign Manager, Google Ads/YouTube, DSP/programmatic platforms (as applicable).

Knowledge of campaign measurement:

KPIs (reach, frequency, CPM, CPC, CTR, video completion rate, conversions), tracking, and optimization methods.

Experience managing budgets, pacing, and vendor relationships with accountability for performance.

Public Affairs / Advocacy Integration

Understanding of aligning communications with Government & Public Affairs objectives.

Experience supporting communications and paid media across multiple states/markets.

Familiarity with rapid-response or issue-driven communications cycles (fast turnaround creative and deployment).

Certifications, Licenses & Registrations

Must possess and maintain a valid driver's license and a driving record satisfactory to the company and its insurers (for travel).

Competencies, Skills & Abilities

Integrated campaign planning (message → creative → targeting → deployment → optimization).

Creative direction and brand stewardship to ensure consistency across channels.

Media planning and buying with sound channel selection, flighting, and budget allocation.

Audience strategy: building segments, testing hypotheses, and refining targeting based on results.

Performance optimization: A/B testing creatives, adjusting bids/budgets, managing frequency and fatigue.

Excellent writing and editing (broadcast scripts and digital copy).

Strong stakeholder management (internal partners, leadership, public affairs teams).

Effective vendor management (briefing, timelines, deliverables, negotiation).

Ability to translate complex issues into clear, persuasive public-facing messaging.

Data literacy: interpreting dashboards, extracting insights, making decisions from performance trends.

Project management: timelines, dependencies, approvals, and multi-market coordination.

Budget management: pacing, forecasting, reconciliation, and ROI-minded decision-making.

Strong attention to detail for trafficking, specs, compliance, and QA.

Ability to concept, write, and oversee production of creative assets across TV, radio, print, and digital.

Ability to activate campaigns directly in major ad platforms and manage them day-to-day.

Ability to build targeting strategies (including geofencing) and adjust based on performance.

Ability to optimize in real time using performance indicators and experimentation.

Ability to manage competing priorities and deliver under tight timelines, including rapid-response needs.

Ability to work cross-functionally with Government & Public Affairs and support multiple states/markets simultaneously.

Ability to own outcomes-tying creative and media execution to measurable impact.

Physical Demands

Sitting; standing; walking or moving throughout facility; driving; talking; seeing (specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus); hearing; feeling; bending or stooping; squatting or crouching; reaching; kneeling; pushing; pulling; lifting up to 25 lbs.

Minimal safety hazards; general office working conditions.

Must be able to sit for prolonged periods of time.

The employee is regularly required to use hands to type, touch, handle, or feel. The employee is required to talk and hear. The employee is frequently required to stand and reach with hands and arms. The employee is occasionally required to walk and climb or balance. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Working Conditions

The successful candidate will be required to clear a drug screen and a complete background check, including credit report for certain positions, after an offer has been extended and prior to being employed.

Required to carry a cell phone and be available to respond during working and non-working hours.

Travel to other domestic locations may be required.

Supervisory Responsibility

No

PREFERRED EDUCATION, EXPERIENCE, CERTIFICATIONS, COMPETENCIES, SKILLS, & ABILITIES

Experience in the Energy, Oil or Gas industries preferred.

Other responsibilities

The above statements describe the general nature and level of work being performed. This position may perform other duties as assigned.

Creative Development

Develop and execute integrated advertising and advocacy campaigns.

Write scripts for television, radio, and digital video.

Develop messaging frameworks and campaign concepts.

Create or oversee development of digital, print, and social creative assets.

Coordinate video production and external vendors as needed.

Media Strategy & Execution

Design and implement paid media plans across digital, OTT/CTV, broadcast, radio, and print.

Execute audience targeting strategies, including geofencing and demographic targeting.

Manage platform execution (Meta, LinkedIn, Google, programmatic, etc.).

Track performance metrics and optimize campaigns in real time.

Manage campaign budgets and vendor relationships.

Strategic Integration

Align paid media efforts with Government & Public Affairs strategy.

Support project-level communications in multiple states.

Assist in rapid-response and issue-driven campaign development when needed.

Perform other duties as required.

ABOUT US Tallgrass was named one of the 2023 Top Workplaces USA and highlighted in Colorado's Top Workplaces for the past seven consecutive years. Tallgrass is a leading energy infrastructure company focused on safely, reliably, and sustainably delivering the energy and services that power our nation and enable our quality of life.

At Tallgrass, we value our teams and strive to create an environment where employees feel respected, and their contributions are valued. We aim to support employees' physical, mental, and financial well-being through a comprehensive Total Rewards Program.

Industry competitive pay

Health insurance package options that include Flexible Spending & Health Savings Accounts

Infertility Coverage

Parental Leave

401(k) with up to a 6% match that vests immediately plus an employer discretionary contribution of up to 4%

Wellness Programs and Mental Health Resources

Employer-paid life insurance, short-term disability, and long-term disability coverage

Critical Illness & Accident Insurance

Vacation, sick days, paid caregiver leave, volunteer and bereavement paid time off

Identity theft protection

Annual discretionary bonus

Generous Tuition Reimbursement Program

Company-paid holidays and floating holidays

Company vehicle (if applicable)

Employee discounts; vehicles, tires, cellular plans, and more

Networking and employee engagement events

Personal development to grow your career with us based on your strengths and interests

Application Deadline Recruiting timelines vary by position; however, all Tallgrass positions accept applications for at least five business days from the posting date. This position is open and still accepting applications.

Compensation Compensation ranges are provided in good faith based on what we anticipate when researching wages for this position at the state and national levels. We may ultimately pay more or less than the posted range. This salary range may also be modified in the future.

Notice to External Search Firms Tallgrass does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Tallgrass property; therefore, Tallgrass will not pay a fee for any placement resulting from the receipt of an unsolicited referral. Approved vendors may be invited to refer talent for specific positions at Tallgrass's request only. A fully executed agreement with Tallgrass must be in place and current in these cases.

EEO Statement Tallgrass complies with all Equal Employment Opportunity (EEO) affirmative action laws and regulations. Tallgrass does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender Identity and expression, disability, veteran status, pregnancy status, or other status protected by law.

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