B2B Account Management/Inside Sales Professional
GigaCloud Technology, El Monte, CA, United States
B2B Account Management/Inside Sales Professional - Join the Fast-Growing Team at GigaCloud Technology!
(City of El Monte, California - Full-Time)
Are you passionate about sales and have a knack for building lasting client relationships? GigaCloud Technology (NASDAQ: GCT), a global organization with over 1600 employees around the world and $1.5 billion in annual revenue. We operate a fast-growing B2B marketplace specializing in large-parcel cloud fulfillment and dropshipping solutions.
Headquartered in the City of El Monte, we are seeking a self-driven B2B Account Management / Inside Sales Professional to join our dynamic team. This role offers the opportunity to thrive in a fast-paced, innovative environment with significant growth potential.
Key Responsibilities
Account Management & Relationship Building:
Manage and grow a portfolio of assigned customer accounts by serving as a trusted, customer-facing partner and primary point of contact.
Inside Sales & Revenue Growth:
Drive revenue through upselling, cross-selling, and suggestive selling of products and services within existing accounts, while identifying opportunities to grow customer's business using the Marketplace.
Customer Engagement & Follow-Up:
Conduct outbound outreach, follow-ups, and ongoing check-ins to maintain strong customer relationships and close sales opportunities.
Product & Solution Selling:
Introduce and recommend relevant products, features, and solutions from our platform based on customer needs and buying behavior.
Customer Onboarding & Training:
Support new and existing customers with onboarding, platform training, and ongoing education to maximize adoption and long-term value.
Customer Advocacy & Issue Resolution:
Act as the liaison between customers and internal operations teams to resolve issues, answer inquiries, and ensure a high level of customer satisfaction.
Preferred Experience
Account Management / Inside Sales:
Experience managing customer accounts, driving repeat business, and selling in a customer-facing or inside sales environment.
Furniture Industry Expertise:
Prior experience in furniture retail or sales is a strong plus!
E-Commerce & B2B Sales:
Knowledge of B2B platforms and e-commerce sales processes.
Customer Service & Sales:
Proven experience in client-facing roles involving customer service and sales.
Preferred Skills
Strong consultative selling, upselling, and negotiation skills:
with a proven ability to grow accounts and close opportunities.
Exceptional customer service and problem-solving abilities:
A self-starter mindset:
with excellent verbal, written, and analytical skills.
Ability to work independently with minimal supervision:
Proficiency in MS Excel and Word:
Preferred Education
Bachelor’s degree preferred or equivalent relevant experience.
Competitive Base Salary (commensurate with experience) + generous commission structure.
Comprehensive health benefits, including vision, dental, medical, life insurance, and long-term disability.
Paid holidays, sick days, and vacation time.
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Are you passionate about sales and have a knack for building lasting client relationships? GigaCloud Technology (NASDAQ: GCT), a global organization with over 1600 employees around the world and $1.5 billion in annual revenue. We operate a fast-growing B2B marketplace specializing in large-parcel cloud fulfillment and dropshipping solutions.
Headquartered in the City of El Monte, we are seeking a self-driven B2B Account Management / Inside Sales Professional to join our dynamic team. This role offers the opportunity to thrive in a fast-paced, innovative environment with significant growth potential.
Key Responsibilities
Account Management & Relationship Building:
Manage and grow a portfolio of assigned customer accounts by serving as a trusted, customer-facing partner and primary point of contact.
Inside Sales & Revenue Growth:
Drive revenue through upselling, cross-selling, and suggestive selling of products and services within existing accounts, while identifying opportunities to grow customer's business using the Marketplace.
Customer Engagement & Follow-Up:
Conduct outbound outreach, follow-ups, and ongoing check-ins to maintain strong customer relationships and close sales opportunities.
Product & Solution Selling:
Introduce and recommend relevant products, features, and solutions from our platform based on customer needs and buying behavior.
Customer Onboarding & Training:
Support new and existing customers with onboarding, platform training, and ongoing education to maximize adoption and long-term value.
Customer Advocacy & Issue Resolution:
Act as the liaison between customers and internal operations teams to resolve issues, answer inquiries, and ensure a high level of customer satisfaction.
Preferred Experience
Account Management / Inside Sales:
Experience managing customer accounts, driving repeat business, and selling in a customer-facing or inside sales environment.
Furniture Industry Expertise:
Prior experience in furniture retail or sales is a strong plus!
E-Commerce & B2B Sales:
Knowledge of B2B platforms and e-commerce sales processes.
Customer Service & Sales:
Proven experience in client-facing roles involving customer service and sales.
Preferred Skills
Strong consultative selling, upselling, and negotiation skills:
with a proven ability to grow accounts and close opportunities.
Exceptional customer service and problem-solving abilities:
A self-starter mindset:
with excellent verbal, written, and analytical skills.
Ability to work independently with minimal supervision:
Proficiency in MS Excel and Word:
Preferred Education
Bachelor’s degree preferred or equivalent relevant experience.
Competitive Base Salary (commensurate with experience) + generous commission structure.
Comprehensive health benefits, including vision, dental, medical, life insurance, and long-term disability.
Paid holidays, sick days, and vacation time.
#J-18808-Ljbffr