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SALINAS - SALINAS, CA 93905\nOverview

Salary Range $19.00 - $20.00 Hourly

","descriptionText","Customer Service Representative - Bilingual (English/Spanish) Apoyo Financiero, Inc. Sales & Business Development Customer Service Representative - Bilingual (English/Spanish) SALINAS - SALINAS, CA 93905 Overview Salary Range $19.00 - $20.00 Hourly","shortDescription","Customer Service Representative - Bilingual (English/Spanish)

SALINAS - SALINAS, CA 93905\nOverview

Salary Range $19.00 - $20.00 H...","location","locations",[451],{"_452":453,"_454":455,"_456":457,"_458":459,"_460":461},"formatted","Salinas, CA, United States, 93901","city","Salinas","state","CA","country","United States","postal_code","93901","companyName","Apoyo Financiero, Inc.","salaryMin","salaryMax","salaryDescription","https://us.thebigjobsite.com/redirectfeedjob?jobid=2EFE330F0356577CAE1A2EF352098B6D&source=mediabistroxmlus&utm_source=mediabistroxmlus&jobSiteKey=8B53371D2F834021497F5154FC4F53F8","companyDescription","companyWebsite","displayLogo","https://www.mediabistro.com/public/images/desk-100x50.webp","displayThumbnail","displayHeadline","Work at Apoyo Financiero, Inc.","isManualPosted","costPerClick",0.15,"displayUrl","fullUrl","https://www.mediabistro.com/jobs/3036571219-customer-service-representative-bilingual-english-spanish","strippedDescription","Customer Service Representative - Bilingual (English/Spanish)SALINAS - SALINAS, CA 93905\nOverviewSalary Range $19.00 - $20.00 Hourly","parsedLocation",{"_452":485,"_486":199,"_487":199,"_454":455,"_456":457,"_458":459,"_460":461},"Salinas, CA, United States","street1","street2","displayPublishedAt","19 hours ago","shortTitle","shortLocation","level","searchCompanyPath","/jobs?keyword=Apoyo+Financiero%2C+Inc.","searchLocationPath","/jobs?location=Salinas%2C+CA%2C+United+States","searchTitlePath","/jobs?keyword=Customer+Service+Representative+-+Bilingual+%28English%2FSpanish%29","featuredCompany",{"_431":501,"_15":502,"_503":434,"_76":504,"_505":506,"_248":507,"_448":508,"_509":-5,"_510":-5,"_511":-5,"_512":-5,"_513":514,"_515":516,"_470":504,"_478":517,"_472":504},211,"Mansueto Ventures","agency","https://production-rails-default.s3.us-east-2.amazonaws.com/public/legacy-logos/109473.JPG","slug","mansueto-ventures-careers","

Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

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We are seeking success-driven customer service team players. If you have a passion for financial and lending services and working with the public, we will provide the training needed for your professional growth in the lending industry. Our goals are achievable, and we'll give you all of the training required to succeed. We work hard but have fun, so if you're resilient, a self-starter, and able to build rapport, we'd love to hear from you.\nOn-site role (not remote/hybrid).\nKey responsibilities:\nCollections Management: Manage daily outreach via calls and messages to negotiate payment agreements and follow up on commitments.\nCampaigns and Prospecting: Execute renewal campaigns, manage leads, and schedule appointments with clients.\nCustomer Service: Use active listening to identify client needs and deliver effective solutions.\nAdministration and Operations: Support log control, maintain office order, and perform general administrative tasks.\nThe ideal candidate demonstrates reliable attendance and punctuality consistent with scheduled shifts, a proactive attitude, and the ability to thrive in a fast-paced environment while adhering to company policies and fostering teamwork.\nGeneral requirements (our ideal candidate):\nSales and collections experience preferred.\nMinimum 1 year of customer service experience (Retail, Sales, Financial Services).\nService-oriented and able to resolve customer concerns professionally.\nStrong phone presence; comfortable with high call volume.\nBilingual (English/Spanish).\nStrong numeric/data accuracy; computer proficiency (typing speed 40 wpm minimum).\nSelf-motivated with a strong desire for professional growth.\nOpen to ongoing coaching and committed to becoming an expert in consumer credit.\nHigh School diploma required; College preferred.\nMust be able to maintain strict confidentiality of client information.\nCompensation & benefits:\nPay scale (good-faith hourly range): $19.00

$20.50 (range depends on location, education, and experience).\nMedical benefits.\n401(k) Retirement plan.\nPaid holidays, vacation days, sick days, and bereavement (direct family).\nTraining and leadership development.\nInspiring career path with internal growth opportunities. 98% of our leadership roles are filled internally, reflecting our long-term investment in our team members.

","Customer Service Representative - Bilingual (English/Spanish)

We are seeking success-driven customer service team players. If you have a p...",[527],{"_458":459,"_454":528,"_452":529,"_456":457,"_460":530},"Merced","Merced, CA, United States, 95348","95348",["B","3036564280"],"/jobs/3036564280-customer-service-representative-bilingual-english-spanish","Merced, CA, United States","/jobs?location=Merced%2C+CA%2C+United+States",{"_435":434,"_439":536,"_470":471,"_462":537,"_248":538,"_446":539,"_433":434,"_113":540,"_437":199,"_438":199,"_472":471,"_448":199,"_449":541,"_431":547,"_473":548,"_436":129,"_488":549,"_478":550,"_490":540,"_491":551,"_493":552,"_495":553,"_497":554},["D",1774627200000],"Cardinal Health","A leading pharmaceutical company in Richmond, Virginia, is seeking an Inside Sales Representative to drive sales of generic pharmaceutical products to independent retail pharmacies. Successful candidates will demonstrate strong sales experience, exceptional customer service skills, and proficiency in communication. This role involves developing new business partnerships and strengthening existing relationships, with compensation at $20.00 per hour plus incentives. A bachelor's degree is preferred, and bilingual candidates (Spanish/English) are required.\n#J-18808-Ljbffr\n","A leading pharmaceutical company in Richmond, Virginia, is seeking an Inside Sales Representative to drive sales of generic pharmaceutical products...","Pharma Inside Sales & Pharmacy Customer Relations Pro",[542],{"_458":459,"_454":543,"_452":544,"_456":545,"_460":546},"Richmond","Richmond, VA, United States, 23214","VA","23214",["B","3032602886"],"Work at Cardinal Health","1 days ago","/jobs/3032602886-pharma-inside-sales-pharmacy-customer-relations-pro","Richmond, VA, United States","/jobs?keyword=Cardinal+Health","/jobs?location=Richmond%2C+VA%2C+United+States","/jobs?keyword=Pharma+Inside+Sales+%26+Pharmacy+Customer+Relations+Pro",{"_435":434,"_439":556,"_470":471,"_462":537,"_248":557,"_446":558,"_433":434,"_113":540,"_437":199,"_438":199,"_472":471,"_448":199,"_449":559,"_431":565,"_473":548,"_436":129,"_488":549,"_478":566,"_490":540,"_491":567,"_493":552,"_495":568,"_497":554},["D",1774627200000],"A leading healthcare service provider based in Frankfort, KY, is looking for a Customer Sales Representative. This role is focused on driving pharmaceutical generic product sales to Independent Retail pharmacies by establishing new business partnerships and enhancing existing relationships. Candidates should have sales experience and be bilingual in Spanish and English. The position offers a competitive pay rate of $20.00 per hour, along with benefits including medical coverage and paid time off.\n#J-18808-Ljbffr\n","A leading healthcare service provider based in Frankfort, KY, is looking for a Customer Sales Representative. This role is focused on driving pharm...",[560],{"_458":459,"_454":561,"_452":562,"_456":563,"_460":564},"Frankfort","Frankfort, KY, United States, 40601","KY","40601",["B","3032622385"],"/jobs/3032622385-pharma-inside-sales-pharmacy-customer-relations-pro","Frankfort, KY, United States","/jobs?location=Frankfort%2C+KY%2C+United+States",{"_435":434,"_439":570,"_470":471,"_462":537,"_248":571,"_446":572,"_433":434,"_113":540,"_437":199,"_438":199,"_472":471,"_448":199,"_449":573,"_431":579,"_473":548,"_436":129,"_488":549,"_478":580,"_490":540,"_491":581,"_493":552,"_495":582,"_497":554},["D",1774627200000],"A leading healthcare services provider in Annapolis, Maryland, is seeking a motivated Inside Sales Representative to drive pharmaceutical generic product sales to Independent Retail pharmacies. You will establish new business partnerships while maintaining strong relationships with existing customers. Responsibilities include developing rapport with clients, utilizing sales strategies, and meeting performance metrics. Candidates should possess customer service skills, a preferred bachelor’s degree, and bilingual capabilities in English and Spanish. Competitive pay rate of $20.00 per hour with incentives.\n#J-18808-Ljbffr\n","A leading healthcare services provider in Annapolis, Maryland, is seeking a motivated Inside Sales Representative to drive pharmaceutical generic p...",[574],{"_458":459,"_454":575,"_452":576,"_456":577,"_460":578},"Annapolis","Annapolis, MD, United States, 21403","MD","21403",["B","3032609788"],"/jobs/3032609788-pharma-inside-sales-pharmacy-customer-relations-pro","Annapolis, MD, United States","/jobs?location=Annapolis%2C+MD%2C+United+States",{"_435":434,"_439":584,"_470":471,"_462":585,"_248":586,"_446":587,"_433":434,"_113":588,"_437":199,"_438":199,"_472":471,"_448":199,"_449":589,"_431":595,"_473":596,"_436":129,"_488":549,"_478":597,"_490":598,"_491":599,"_493":600,"_495":601,"_497":602},["D",1774627200000],"Staff My Agency","POSITION OVERVIEW

The Remote Bilingual (Spanish and English) Customer Service Account Representative must possess at least ONE YEAR of relevant industry experience (preferably State Farm). This role delivers consistent, WORLD CLASS customer experiences by protecting customer relationships, executing operational excellence, and supporting agency growth through proactive service.

Remote Bilingual (Spanish and English) Customer Service Account Representative s ensure every interaction reinforces trust, retention, and confidence in our agency. This role is essential to sustaining long-term growth and maintaining world-class service standards.

ABOUT US

Our Mission is to deliver peace of mind, protect the communities of our loyal customers, and fiercely champion those we serve when it matters most. We engage in multiple verticals through proven premium marketing strategies. It is our obligation to serve as many households as we can.

Our Core Values are the backbone of our business and guide our hiring process: we are enthusiastic, disciplined, intentionally excellent, demonstrate extreme ownership, aligned, committed to our mission and possess a growth mindset that drives results and embraces the journey. Our team is based out of Atlanta, GA and serves AL, FL, GA, SC and TN. The number of communities we serve is growing by the day.

OBJECTIVES

SERVICE ACTIVITY TARGETS

You are responsible for following the roadmap to hit our retention targets:\nAnswer 50+ inbound calls per day\n2+ hours of daily talk time\n2 cross-sell products pivoted to the sales team per day\nCUSTOMER PROTECTION & RELATIONSHIP MANAGEMENT

Ensure 100% accuracy and completeness in policy servicing, billing, endorsements, claims support, etc.\nProactively identify retention risks or coverage gaps and escalate to sales by way of CGOO when appropriate\nDeliver world-class service in every customer interaction, maintaining trust and confidence\nOPERATIONAL DISCIPLINE AND ACCURACY

You are responsible for upholding team and individual standards in the following manner:

Acknowledge and resolve direct customer and teammate inquiries, escalations, and issues in 60 minutes or less\nMaintain precise records and documentation in CRM and internal systems\nE xecute service workflows consistently, ensuring follow-up and task completion\nMonitor processes to prevent errors or lapses before they impact the customer experience\nPartner with sales to ensure seamless handoffs and transitions, minimizing customer disruption\nCOLLABORATION AND TEAM INTEGRATION

Communicate proactively with teammates, sales partners, and leadership regarding growth opportunities, updates, and resolutions\nContribute solutions, not problems, in all team interactions\nParticipate in coaching, process improvements, and team meetings to strengthen overall execution\nUphold agency standards and culture, demonstrating reliability, professionalism, and positive energy\nPERSONAL AND PROFESSIONAL EXCELLENCE

Maintain high standards for personal accountability and follow-through\nD emonstrate resilience and adaptability in high-pressure situations\nSeek ongoing learning opportunities to improve technical, service, and operational skills\nModel elite execution and reliability for teammates across the agency\nCORE COMPETENCIES

Customer-centric mindset\nEmotional intelligence\nRetention focus\nProcess discipline\nAccuracy and attention to detail\nProblem solving\nStrong listener and communicator\nOwnership and accountability\nCoachability\nS ales driven\nGrowth driven\nReliability\nR esilience and adaptability\nCultural alignment\nEDUCATION AND EXPERIENCE

We are seeking remote applicants that possess at least ONE YEAR of relevant industry experience (preferably State Farm). We do not have a specific education requirement. W e are most interested in assessing will vs skill. We will train and coach up your skills.

Fully licensed (active Property & Casualty AND Life & Health licenses) is preferred to start and required to contribute to our team's Mission. We will walk unlicensed prospective team members through the licensing process if applicable.

PHYSICAL REQUIREMENTS

You are required to work at a desk when executing your D2D. You're only required to work from the hours of 8:30a - 5p ET, Monday - Friday.

We are well-versed in rising desks and walking pads and will make recommendations upon request.

You will be required to travel (we are obligated for room and board expenses), to our home base in Atlanta up to once per quarter.

COMMITMENT TO DIVERSITY

At Barracliff Agency, we believe diversity is strength. A workforce that reflects the communities we serve - regardless of across race, ethnicity, gender, gender identity, sexual orientation, religion, national origin, age, and ability - is essential to building a world-class, ethical business.

We hire talent at all levels based on ability, drive, and character, and actively foster inclusion in every interaction: with our team, our customers, our candidates, and our business partners.

Diverse perspectives are more than welcomed on our team. They are expected, respected and celebrated and unify us.

APPLY NOW

If this role grabbed your attention, we want to hear from you. Submit your resume, and you'll receive a link via email to complete a short assessment before our first conversation. This ensures every step is intentional and focused.

Already in the process? Direct questions or follow-ups to Jeff Grimoldi at jeff.grimoldi.y491@ .

We're looking for people ready to step in, stand out, and own their impact. If that's you, apply now.\n","POSITION OVERVIEW

The Remote Bilingual (Spanish and English) Customer Service Account Representative must possess at least ONE YEAR of rel...","Remote Bilingual (Spanish) Customer Service Account Representative",[590],{"_458":459,"_454":591,"_452":592,"_456":593,"_460":594},"Austin","Austin, TX, United States, 78716","TX","78716",["B","3032613459"],"Work at Staff My Agency","/jobs/3032613459-remote-bilingual-spanish-customer-service-account-representative","Remote Bilingual (Spanish) Customer Service Account Representativ...","Austin, TX, United States","/jobs?keyword=Staff+My+Agency","/jobs?location=Austin%2C+TX%2C+United+States","/jobs?keyword=Remote+Bilingual+%28Spanish%29+Customer+Service+Account+Representativ...","actionData","errors"]