Customer Service Representative
Aerotek, Green Bay, WI, United States
Shipping And Receiving Clerk
Support customers by handling inquiries, preparing quotes, and processing, expediting, and managing orders and returns. This role sources parts from suppliers nationwide and assists in driving sales through upselling, add-on recommendations, and customer education. The associate also supports warehouse operations by stocking inventory, pulling orders, and delivering products to customers as needed. This position requires strong customer service skills, attention to detail, and the ability to work in both office and warehouse environments. Responsibilities
Handle customer inquiries and prepare quotes. Process, expedite, and manage orders and returns. Source parts from suppliers nationwide. Drive sales through upselling and add-on recommendations. Educate customers on products and services. Stock inventory and pull orders in the warehouse. Deliver products to customers as needed. Essential Skills
Strong customer service skills. Attention to detail. Proficiency in SAP systems. Excellent communication and computer skills. Ability to manage logistics and direct calls. Experience in customer support and documentation of orders. Additional Skills & Qualifications
Preferred experience in customer service or inside sales. Strong multitasking skills. Comfortable with technical products. Proficient in order entry and Microsoft Office. Solutions-focused mindset. Why Work Here?
Enjoy a Star Plan with a monthly bonus based on branch production. Experience growth opportunities beyond sales and longevity in your career. Work Environment
Work closely with a team of 4 to 5 colleagues in a relaxed but focused environment, balancing tasks between the office and the warehouse. Job Type & Location
This is a Permanent position based out of Green Bay, WI. Pay and Benefits
The pay range for this position is $21.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan
Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type
This is a fully onsite position in Green Bay,WI. Application Deadline
This position is anticipated to close on Apr 8, 2026.
Support customers by handling inquiries, preparing quotes, and processing, expediting, and managing orders and returns. This role sources parts from suppliers nationwide and assists in driving sales through upselling, add-on recommendations, and customer education. The associate also supports warehouse operations by stocking inventory, pulling orders, and delivering products to customers as needed. This position requires strong customer service skills, attention to detail, and the ability to work in both office and warehouse environments. Responsibilities
Handle customer inquiries and prepare quotes. Process, expedite, and manage orders and returns. Source parts from suppliers nationwide. Drive sales through upselling and add-on recommendations. Educate customers on products and services. Stock inventory and pull orders in the warehouse. Deliver products to customers as needed. Essential Skills
Strong customer service skills. Attention to detail. Proficiency in SAP systems. Excellent communication and computer skills. Ability to manage logistics and direct calls. Experience in customer support and documentation of orders. Additional Skills & Qualifications
Preferred experience in customer service or inside sales. Strong multitasking skills. Comfortable with technical products. Proficient in order entry and Microsoft Office. Solutions-focused mindset. Why Work Here?
Enjoy a Star Plan with a monthly bonus based on branch production. Experience growth opportunities beyond sales and longevity in your career. Work Environment
Work closely with a team of 4 to 5 colleagues in a relaxed but focused environment, balancing tasks between the office and the warehouse. Job Type & Location
This is a Permanent position based out of Green Bay, WI. Pay and Benefits
The pay range for this position is $21.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan
Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type
This is a fully onsite position in Green Bay,WI. Application Deadline
This position is anticipated to close on Apr 8, 2026.