Instructional Designer
SSP America, Ashburn, VA, United States
Instructional Designer
Location:
Remote (U.S.) |
Travel:
up to 60% Type:
Full-Time, Exempt
Compensation:
$71,000 - $81,500 + bonus
Design it. Deliver it. Bring learning to life in the field.
We're looking for an Instructional Designer who knows how to turn business needs into engaging, practical learning experiences. If you love building content that actually sticks, and partnering with the business to make it matter, this is your role.
You'll design, develop, and facilitate training across multiple formats (eLearning, virtual, and instructor-led), helping our teams perform at their best in a fast-paced, customer-driven environment.
What You'll Do
Design and develop engaging, learner-centered training using adult learning principles
Create content across formats (eLearning, ILT, virtual, job aids, facilitator guides)
Translate business needs into clear, effective learning solutions
Facilitate training sessions and gather real-time feedback for continuous improvement
Partner with stakeholders and SMEs to build relevant, impactful content
Maintain and update existing learning materials for accuracy and consistency
Prepare and launch courses within the LMS, ensuring quality and usability
Contribute ideas to elevate learning effectiveness and engagement
Minimum Requirements
Bachelor's degree in Education, Organizational Development, HR, or related field
Minimum 1-3 years of instructional design experience
Experience with eLearning authoring tools (Articulate 360 preferred)
Working knowledge of adult learning theory and instructional design models
Ability to facilitate training for diverse learner groups
Willingness and ability to travel 40-60%
Strong communication, organization, and project management skills
Proficiency in Microsoft Office (Word, PowerPoint, Excel, Teams, Outlook)
Ability to work cross-functionally and manage multiple priorities in a fast-paced environment
Preferred
Experience in hospitality, travel, or customer-facing industries
Exposure to LMS platforms and course deployment
Instructional design certification or related coursework
Multi-lingual (English, French-Canadian, Tagalog, Amharic, Hindi, Arabic, Mandarin, Spanish)
Why Join Us You'll be part of a collaborative learning team that values creativity, practical impact, and continuous improvement. This is a role where your work is seen, used, and felt across the organization, not buried in a folder somewhere.
Salary range: $71,000 - $81,500 + bonus eligibility
Opportunity to design learning that directly impacts business performance, not just theory
High visibility across the organization through partnership with cross-functional leaders
Variety in your work - blend of design, facilitation, and field engagement
Exposure to dynamic, fast-paced environments across multiple locations
Ability to see your work come to life in real time and continuously improve it
Collaborative, supportive learning team that values creativity and innovation
Autonomy to bring ideas forward and influence learning strategies
Career growth within a national, multi-unit organization
Medical, Dental and Vision coverage
Basic Life & AD&D Insurance
Employee Assistance Program (EAP)
Voluntary benefits (Life AD&D, Accident, Critical Illness, Hospital Indemnity, Pet Insurance)
SSP 401(k) with employer matching
Paid Time Off
Paid Holidays
Paid Sick Leave
Additional Details
Remote role with field-based travel
Schedule may flex based on project needs
Must be authorized to work in the U.S.
SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.
Location:
Remote (U.S.) |
Travel:
up to 60% Type:
Full-Time, Exempt
Compensation:
$71,000 - $81,500 + bonus
Design it. Deliver it. Bring learning to life in the field.
We're looking for an Instructional Designer who knows how to turn business needs into engaging, practical learning experiences. If you love building content that actually sticks, and partnering with the business to make it matter, this is your role.
You'll design, develop, and facilitate training across multiple formats (eLearning, virtual, and instructor-led), helping our teams perform at their best in a fast-paced, customer-driven environment.
What You'll Do
Design and develop engaging, learner-centered training using adult learning principles
Create content across formats (eLearning, ILT, virtual, job aids, facilitator guides)
Translate business needs into clear, effective learning solutions
Facilitate training sessions and gather real-time feedback for continuous improvement
Partner with stakeholders and SMEs to build relevant, impactful content
Maintain and update existing learning materials for accuracy and consistency
Prepare and launch courses within the LMS, ensuring quality and usability
Contribute ideas to elevate learning effectiveness and engagement
Minimum Requirements
Bachelor's degree in Education, Organizational Development, HR, or related field
Minimum 1-3 years of instructional design experience
Experience with eLearning authoring tools (Articulate 360 preferred)
Working knowledge of adult learning theory and instructional design models
Ability to facilitate training for diverse learner groups
Willingness and ability to travel 40-60%
Strong communication, organization, and project management skills
Proficiency in Microsoft Office (Word, PowerPoint, Excel, Teams, Outlook)
Ability to work cross-functionally and manage multiple priorities in a fast-paced environment
Preferred
Experience in hospitality, travel, or customer-facing industries
Exposure to LMS platforms and course deployment
Instructional design certification or related coursework
Multi-lingual (English, French-Canadian, Tagalog, Amharic, Hindi, Arabic, Mandarin, Spanish)
Why Join Us You'll be part of a collaborative learning team that values creativity, practical impact, and continuous improvement. This is a role where your work is seen, used, and felt across the organization, not buried in a folder somewhere.
Salary range: $71,000 - $81,500 + bonus eligibility
Opportunity to design learning that directly impacts business performance, not just theory
High visibility across the organization through partnership with cross-functional leaders
Variety in your work - blend of design, facilitation, and field engagement
Exposure to dynamic, fast-paced environments across multiple locations
Ability to see your work come to life in real time and continuously improve it
Collaborative, supportive learning team that values creativity and innovation
Autonomy to bring ideas forward and influence learning strategies
Career growth within a national, multi-unit organization
Medical, Dental and Vision coverage
Basic Life & AD&D Insurance
Employee Assistance Program (EAP)
Voluntary benefits (Life AD&D, Accident, Critical Illness, Hospital Indemnity, Pet Insurance)
SSP 401(k) with employer matching
Paid Time Off
Paid Holidays
Paid Sick Leave
Additional Details
Remote role with field-based travel
Schedule may flex based on project needs
Must be authorized to work in the U.S.
SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.