
Executive Director
Anthem Memory Care, Murrieta, CA, United States
About Us
Anthem Memory Care is guided by a single purpose: to engage, protect, and love people living with memory loss. We are committed to sustaining a safe, active, and loving environment; to give our families peace of mind; to be patient, seeking to understand those living with memory loss; to provide each Anthem team member the opportunity for personal and professional growth; and to be respectful, trustworthy, and good stewards in all we do.
General Statement of Position
Under general direction, administers directives set forth by the Anthem Memory Care; conducts the affairs of the community in accordance with federal, state and local standards, laws and ordinances; manages and controls the functions of all departments of the community to provide quality services within budgetary boundaries.
Essential Functions
- Know and understand the vision, purpose, values and goals of Anthem Memory Care.
- Coordinate the operations and delivery of services by the departments of the community; prepare, plan and execute the policies for the services offered.
- Supervise department heads, including instructing, assigning and reviewing work, planning, maintaining standards, coordinating activities, allocating personnel, acting on employee problems, selecting new employees and recommending/approving transfers/promotions, discipline, termination and salary increases; promote staff development and motivation; oversee a program for orientation and training for all employees; write performance appraisals; interpret personnel policies and practices.
- Develop new programs to enhance welfare of residents; communicate with the resident and family council; assist in resident assessment and care planning; counsel and respond to requests and/or complaints from residents and families; advise and receive information from families.
- Oversee and coordinate sales and marketing efforts; be responsible for the move‑in program of the community; oversee move‑ins and move‑outs of residents.
- Maintain or oversee the maintenance of records such as resident status reports, community statistics, daily census, family feedback, invoices, budgets, etc.
- Authorize purchases of supplies and equipment; review and approve invoices.
- Assure that buildings and grounds are properly maintained.
- Develop the strategic plan and oversee development and implementation of various Anthem systems and functions.
- Plan for and attend various resident and staff functions.
- Assist in planning future development, expansion and renovation.
- Monitor the financial condition of the community; estimate present and future financial needs; monitor, prepare and administer financial analysis, budgets and cash management.
- Participate in area and state association meetings, committees, etc.
- Create and carry out plans for disaster and emergency response, elopement drills, etc.
- Remain current on legislation and regulations that may impact community operations; direct completion of all records/reports required by licensing agencies; conduct audits for sanitation and regulatory compliance.
- Develop and maintain effective working relationships with community resources.
- May perform functions of Life Engagement Director, resident services director and environmental services director.
- Promote and protect the rights of all residents.
- Perform other related essential duties as required.
- Facilitate and attend in‑service training and meetings as required and developed with Anthem meeting schedule.
Marginal Functions
- Track census of various apartments.
- Review employee, resident and vendor files.
- Maintain and review minutes of various committee and staff meetings; prepare agendas.
- Photocopy and distribute relevant information to department heads.
Supervisory Responsibilities
- Assign, review, plan and coordinate the work of other employees.
- Provide instruction and guidance to staff; promote staff development and motivation; analyze problems that arise in the areas under supervision and recommend solutions.
- Approve the discipline or discharge of staff; approve transfers, promotion or salary increase of employees.
- Assess the work of employees and write performance appraisals.
- Oversee a program for orientation and training for all employees.
Minimum Training and Experience
Bachelor’s degree with a major in one of the professional disciplines concerned with service to people such as social work, hospital administration, theology, business or public administration or a related field; graduate work in any of the mentioned fields desirable. At least five years experience in a field of service related to service to people and/or administration, or at least two years experience as an assistant administrator in a retirement community, home for seniors, or skilled nursing community; membership and active participation in professional and community service organization is very helpful; or any equivalent combination of training and experience that provides the required skills, knowledge and abilities.
Knowledge of
- Administrative principles and practices with particular reference to skilled nursing, assisted living or retirement community operations and administration.
- Principles of organization and functions of long‑term care communities.
- Accounting information systems, fund accounting and internal control.
- Preparation of estimated annual budgets.
- Operations associated with maintenance of the community.
- Local operations, programs, problems and resources available to resolve community problems.
- Rules, regulations, laws and ordinances of various departments and pertinent regulatory agencies.
- Principles of organization, planning, management and supervision.
Certification and Clearance Requirements
- Current and valid applicable State Administrator Certificate or equivalent.
- Valid Driver’s License with a clean driving record, and free of restrictions or limitations.
- Requires First Aid and CPR certification.
- Criminal record clearance or criminal record exemption, as required by law.