Customer Service Representative

Mauser Packaging Solutions - - Responsibilities: Establish relationships with customers by communicating and resolving issues; Responsible for order entry and/or maintenance for assigned accounts; Review plant delivery schedules versus requested dates and resolves any conflicts; Communicate order confirmations, changes and cancellations to both customers and internal BWAY team members; Inform sales and operations of any unresolved service issues; Recommends corrective action to customer issues as necessary