Customer Service Representative
Addison Group, Vernon Hills, IL, United States
Job Title:
Customer Service Representative Location (city, state):
Wheeling, IL Industry:
Manufacturing Pay:
$24-26/hr on an open ended contracted basis Benefits:
This position is eligible for medical, dental, vision, and 401(k) Responsibilities Enter, process, and track a high volume of customer orders Handle inbound and outbound customer and sales partner calls Resolve order issues, service inquiries, and delivery concerns Communicate professionally via phone and email Partner with internal teams to meet customer needs Maintain account, pricing, and order data in internal systems Support daily shipment coordination and order follow-ups Qualifications 2+ years of full cycle customer service experience Proven ability to close deals and grow existing accounts Strong phone presence and written communication skills Comfortable working in a fast-paced, metrics-driven sales environment Self-motivated, organized, and results-oriented
Customer Service Representative Location (city, state):
Wheeling, IL Industry:
Manufacturing Pay:
$24-26/hr on an open ended contracted basis Benefits:
This position is eligible for medical, dental, vision, and 401(k) Responsibilities Enter, process, and track a high volume of customer orders Handle inbound and outbound customer and sales partner calls Resolve order issues, service inquiries, and delivery concerns Communicate professionally via phone and email Partner with internal teams to meet customer needs Maintain account, pricing, and order data in internal systems Support daily shipment coordination and order follow-ups Qualifications 2+ years of full cycle customer service experience Proven ability to close deals and grow existing accounts Strong phone presence and written communication skills Comfortable working in a fast-paced, metrics-driven sales environment Self-motivated, organized, and results-oriented