Sales Coordinator
W. W. Grainger, Lake Forest, IL, United States
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Location:
LAKE FOREST, IL, US, 60045-5202
Work Location Type:
Hybrid
About Grainger W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award‑winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High‑Touch Solutions segment, Grainger offers approximately 2 million maintain‑repair‑and‑operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit www.grainger.com.
Compensation This position is hourly. The anticipated base pay compensation range for this position is $21.10 and $26.35.
Rewards and Benefits
Medical, dental, vision, and life insurance coverage starts on day one of employment.
Access to up to 50% of your paycheck based on hours worked before payday.
18 paid time off (PTO) days annually for full‑time employees (accrual prorated based on employment start date) and 6 company holidays per year.
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
Employee discounts, parental leave, and other benefits.
Safety shoes provided (where applicable).
The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.
The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.
Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.
Responsibilities The Sales Coordinator provides support to sales team members who are aligned to contractual customers. Sales Coordinators manage multiple track codes with approximately $150 million in revenue. The purpose of the role is to shift non‑selling activities away from our sales partners, enabling them to reallocate their time to strategic selling activities, resulting in sales growth. Sales Coordinators assist with contractual recurring reporting, contractual pricing coordination, track code maintenance, strategic content development, and pre/post order support. The Sales Coordinator is responsible for fostering significant business partnerships with all levels of leadership and collaborates with multiple cross‑functional teams to improve the customer and seller experience.
You Will
Support multiple sellers; strategic partner in managing approximately $150 million in sales.
Provide seller support for large contract customers (such as National Accounts, Healthcare, GPOs, Channel Business, Gov’t) in regard to CSP pricing, reporting, quotes, sourcing and other complex organizational tasks to drive contract implementation and execution of contracted business.
Practice critical thinking to actively probe to uncover unique and complex customer requirements while creating effective solutions to execute on tasks.
Act as a liaison between cross‑functional departments such as Quotes, Cross‑Referencing, Customer Life‑Cycle Project Manager, Contract Enablement Manager, Contract Administration Coordinator, Sourcing, Customer Service, Financial Services, eCommerce, Technical Product Support and other supported departments.
Use data to articulate customer story and/or address inconsistencies or anomalies.
Assist in RFQs, Large Bid Pricing, and Contractual CSP.
Assist in creation of quarterly business review reporting.
Assist in creating and maintaining monthly, contractual, customer‑facing reporting.
Assist in mass account creation and/or deactivation.
Assist in large account list match projects; e‑business integrations.
Create track code, manage proper alignment for account, sub‑ and track level; manage contractual diversity reporting; enter financial information.
You Have
High School Diploma or equivalent.
Possess the technological capabilities to efficiently navigate the Grainger systems and software packages to support customers (SAP/SOE, MS Office (Excel, Access), MS Outlook, SalesForce, Keepstock Dashboard, etc.).
Ability to influence without authority and negotiate to make sound decisions and drive for best results while minimizing risk to the company.
Ability to stay with a position or plan of action until the desired result is achieved or is no longer reasonably attainable.
Practice agility while working in a fast‑paced environment and lead with a continuous‑improvement mindset regarding opportunities within processes and technologies.
Strong proficient Excel skills and ability to learn new, efficient ways to manipulate and share data.
Ability to multi‑task, handle multiple priorities with agility and perform in a fast‑paced, high‑volume environment. Strong decision‑making, solution‑focused and troubleshooting skills.
Business acumen and knowledge of the MRO industry.
Equal Employment Opportunity We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.
We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment. If you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.
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Location:
LAKE FOREST, IL, US, 60045-5202
Work Location Type:
Hybrid
About Grainger W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award‑winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High‑Touch Solutions segment, Grainger offers approximately 2 million maintain‑repair‑and‑operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit www.grainger.com.
Compensation This position is hourly. The anticipated base pay compensation range for this position is $21.10 and $26.35.
Rewards and Benefits
Medical, dental, vision, and life insurance coverage starts on day one of employment.
Access to up to 50% of your paycheck based on hours worked before payday.
18 paid time off (PTO) days annually for full‑time employees (accrual prorated based on employment start date) and 6 company holidays per year.
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
Employee discounts, parental leave, and other benefits.
Safety shoes provided (where applicable).
The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.
The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.
Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.
Responsibilities The Sales Coordinator provides support to sales team members who are aligned to contractual customers. Sales Coordinators manage multiple track codes with approximately $150 million in revenue. The purpose of the role is to shift non‑selling activities away from our sales partners, enabling them to reallocate their time to strategic selling activities, resulting in sales growth. Sales Coordinators assist with contractual recurring reporting, contractual pricing coordination, track code maintenance, strategic content development, and pre/post order support. The Sales Coordinator is responsible for fostering significant business partnerships with all levels of leadership and collaborates with multiple cross‑functional teams to improve the customer and seller experience.
You Will
Support multiple sellers; strategic partner in managing approximately $150 million in sales.
Provide seller support for large contract customers (such as National Accounts, Healthcare, GPOs, Channel Business, Gov’t) in regard to CSP pricing, reporting, quotes, sourcing and other complex organizational tasks to drive contract implementation and execution of contracted business.
Practice critical thinking to actively probe to uncover unique and complex customer requirements while creating effective solutions to execute on tasks.
Act as a liaison between cross‑functional departments such as Quotes, Cross‑Referencing, Customer Life‑Cycle Project Manager, Contract Enablement Manager, Contract Administration Coordinator, Sourcing, Customer Service, Financial Services, eCommerce, Technical Product Support and other supported departments.
Use data to articulate customer story and/or address inconsistencies or anomalies.
Assist in RFQs, Large Bid Pricing, and Contractual CSP.
Assist in creation of quarterly business review reporting.
Assist in creating and maintaining monthly, contractual, customer‑facing reporting.
Assist in mass account creation and/or deactivation.
Assist in large account list match projects; e‑business integrations.
Create track code, manage proper alignment for account, sub‑ and track level; manage contractual diversity reporting; enter financial information.
You Have
High School Diploma or equivalent.
Possess the technological capabilities to efficiently navigate the Grainger systems and software packages to support customers (SAP/SOE, MS Office (Excel, Access), MS Outlook, SalesForce, Keepstock Dashboard, etc.).
Ability to influence without authority and negotiate to make sound decisions and drive for best results while minimizing risk to the company.
Ability to stay with a position or plan of action until the desired result is achieved or is no longer reasonably attainable.
Practice agility while working in a fast‑paced environment and lead with a continuous‑improvement mindset regarding opportunities within processes and technologies.
Strong proficient Excel skills and ability to learn new, efficient ways to manipulate and share data.
Ability to multi‑task, handle multiple priorities with agility and perform in a fast‑paced, high‑volume environment. Strong decision‑making, solution‑focused and troubleshooting skills.
Business acumen and knowledge of the MRO industry.
Equal Employment Opportunity We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.
We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment. If you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.
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