Director, Sales Operations (m/f/d)
Wolters Kluwer N.V., Kingston, NY, United States
About Wolters KluwerBuild a better tomorrow, today!For 180 years, Wolters Kluwer has been innovating the way professionals and businesses work.
Employees are at the cornerstone of bringing our vision to life.We are a technology-led global software and services company. Our success has been built upon smart thinking and listening to each other. Our pursuit of excellence coupled with the pride we take in our work, enables our customers to solve their most critical problems.At Wolters Kluwer we encourage you to be your unique self, bring your ideas to life, learn, develop, and thrive. We offer you a world of endless opportunities.Join us and build a brighter future!**About the Role**The Director, Sales Operations reports to the VP, Global Operations within the CP & ESG Revenue Operations organization and serves as a strategic commercial partner to sales leadership across CCH Tagetik, Enablon, TeamMate, and CCH. This role holds primary accountability for the design and execution of sales compensation programs, pipeline and forecast management, demand generation orchestration, and commercial analytics across a multibillion-dollar B2B SaaS portfolio. The Director works without appreciable direction and is evaluated on results and execution against divisional strategy.**Responsibilities*** Own end-to-end sales compensation plan design, modeling, and governance across multiple brands and seller segments* Lead pipeline management and forecast cadence, delivering accurate risk/upside reporting to commercial and executive leadership* Partner with marketing and commercial leadership to align demand generation programs with territory capacity and revenue targets* Serve as the analytical authority for the commercial organization — owning KPI frameworks, dashboards, and performance reporting* Design and manage sales productivity programs that improve rep ramp time and commercial effectiveness* Drive CRM data quality and opportunity management discipline across the sales organization* Lead and develop a team of senior managers and high-level sales operations professionals* Align sales operations strategy with divisional objectives and broader organizational goals**Experience & Skills Required*** 10+ years in Sales Operations or Revenue Operations supporting a multibillion-dollar B2B SaaS or enterprise software business* Demonstrated ownership of sales compensation plan architecture and governance, not just administration* Proven experience running a rigorous, trusted forecasting and pipeline management process* Experience operating across a multi-brand or multi-segment commercial structure in a matrixed organization* Strong commercial analytics capability with the ability to translate data into actionable decisions* Proficiency in Salesforce; experience with BI tools (Tableau, Power BI, or equivalent)* Bachelor's degree required; advanced degree preferredOur benefits* **Permanent employment from day one*** **Remote work & flexibility**: Work remotely up to 3 days per week (home office) with flexible working hours* **Work abroad flexibly**: Work from anywhere within the EU for up to 20 days within a twelve-month period* **Rest & time off**: 30 vacation days* **Show your commitment**: 1 additional day off per year for your volunteer work (Volunteer Day)* **Company pension scheme*** **Support for development**: E-learning via LinkedIn, online language training with goFluent, and other training and development opportunities* **Company Car or Car Allowance** **Become part of Wolters Kluwer!**You can realize your ideas, learn, develop and grow. We have a lot to offer and stand for an open corporate culture. Join us and shape the future together with us.Apply now by simply clicking on the button above.
We welcome all people - regardless of gender, nationality, ethnic and social background, disability, religion, age, sexual orientation and identity.We are looking forward to meeting you!**Your contact person**Pushpa Linke
Senior Recruiter
Tel.: 02233 3760 7976## Our Interview Practices*To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.**Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.***Compensation:**€105,500.00 - €168,700.00 EUR*Compensation range listed is based on primary location of the position.
Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.*## **Additional Information**:Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide. Our customers work in industries that impact the lives of millions of people every single day. Our mission is to empower our professional customers with the AI-powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity. We deliver trusted, AI-powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert-validated insights, automate workflows, and drive better outcomes. Today, nearly 70% of our digital revenues come from AI-powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains. We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud-based, AI-powered platforms that integrate seamlessly into their workflows and ecosystems. Our solutions are designed to deliver impact when it matters most, especially in high-stakes environments where accuracy and trust are essential. With a nearly 190-year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes.For more information about our solutions and organization, visit , or follow us on ,
and .At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous.Our global Together we thrive well-being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well-being. That commitment has been recognized externally through Ragan’s **Top Places to Work for Employee Wellbeing: Large Organization in 2024**. More recently, Wolters Kluwer was recognized by Forbes as one of **America’s Best Large Employers 2026** and **America’s Best Employers for Engineers 2026**. #J-18808-Ljbffr
Employees are at the cornerstone of bringing our vision to life.We are a technology-led global software and services company. Our success has been built upon smart thinking and listening to each other. Our pursuit of excellence coupled with the pride we take in our work, enables our customers to solve their most critical problems.At Wolters Kluwer we encourage you to be your unique self, bring your ideas to life, learn, develop, and thrive. We offer you a world of endless opportunities.Join us and build a brighter future!**About the Role**The Director, Sales Operations reports to the VP, Global Operations within the CP & ESG Revenue Operations organization and serves as a strategic commercial partner to sales leadership across CCH Tagetik, Enablon, TeamMate, and CCH. This role holds primary accountability for the design and execution of sales compensation programs, pipeline and forecast management, demand generation orchestration, and commercial analytics across a multibillion-dollar B2B SaaS portfolio. The Director works without appreciable direction and is evaluated on results and execution against divisional strategy.**Responsibilities*** Own end-to-end sales compensation plan design, modeling, and governance across multiple brands and seller segments* Lead pipeline management and forecast cadence, delivering accurate risk/upside reporting to commercial and executive leadership* Partner with marketing and commercial leadership to align demand generation programs with territory capacity and revenue targets* Serve as the analytical authority for the commercial organization — owning KPI frameworks, dashboards, and performance reporting* Design and manage sales productivity programs that improve rep ramp time and commercial effectiveness* Drive CRM data quality and opportunity management discipline across the sales organization* Lead and develop a team of senior managers and high-level sales operations professionals* Align sales operations strategy with divisional objectives and broader organizational goals**Experience & Skills Required*** 10+ years in Sales Operations or Revenue Operations supporting a multibillion-dollar B2B SaaS or enterprise software business* Demonstrated ownership of sales compensation plan architecture and governance, not just administration* Proven experience running a rigorous, trusted forecasting and pipeline management process* Experience operating across a multi-brand or multi-segment commercial structure in a matrixed organization* Strong commercial analytics capability with the ability to translate data into actionable decisions* Proficiency in Salesforce; experience with BI tools (Tableau, Power BI, or equivalent)* Bachelor's degree required; advanced degree preferredOur benefits* **Permanent employment from day one*** **Remote work & flexibility**: Work remotely up to 3 days per week (home office) with flexible working hours* **Work abroad flexibly**: Work from anywhere within the EU for up to 20 days within a twelve-month period* **Rest & time off**: 30 vacation days* **Show your commitment**: 1 additional day off per year for your volunteer work (Volunteer Day)* **Company pension scheme*** **Support for development**: E-learning via LinkedIn, online language training with goFluent, and other training and development opportunities* **Company Car or Car Allowance** **Become part of Wolters Kluwer!**You can realize your ideas, learn, develop and grow. We have a lot to offer and stand for an open corporate culture. Join us and shape the future together with us.Apply now by simply clicking on the button above.
We welcome all people - regardless of gender, nationality, ethnic and social background, disability, religion, age, sexual orientation and identity.We are looking forward to meeting you!**Your contact person**Pushpa Linke
Senior Recruiter
Tel.: 02233 3760 7976## Our Interview Practices*To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.**Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.***Compensation:**€105,500.00 - €168,700.00 EUR*Compensation range listed is based on primary location of the position.
Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.*## **Additional Information**:Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide. Our customers work in industries that impact the lives of millions of people every single day. Our mission is to empower our professional customers with the AI-powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity. We deliver trusted, AI-powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert-validated insights, automate workflows, and drive better outcomes. Today, nearly 70% of our digital revenues come from AI-powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains. We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud-based, AI-powered platforms that integrate seamlessly into their workflows and ecosystems. Our solutions are designed to deliver impact when it matters most, especially in high-stakes environments where accuracy and trust are essential. With a nearly 190-year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes.For more information about our solutions and organization, visit , or follow us on ,
and .At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous.Our global Together we thrive well-being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well-being. That commitment has been recognized externally through Ragan’s **Top Places to Work for Employee Wellbeing: Large Organization in 2024**. More recently, Wolters Kluwer was recognized by Forbes as one of **America’s Best Large Employers 2026** and **America’s Best Employers for Engineers 2026**. #J-18808-Ljbffr