Director of Amazon Business Channel
ProCaps Labs, Henderson, NV, United States
POSITION SUMMARY
The
Director of Amazon Channel Distribution
is the senior leader accountable for the end-to-end growth, performance, compliance, and operational excellence of ProCaps Laboratories’ Amazon business. This role owns the Amazon ecosystem, including advertising strategy, catalog management, regulatory compliance, demand forecasting, inventory health, and account performance while leading and developing a specialized Amazon team.
This position requires deep technical expertise in Amazon platforms, particularly
SAS Core and Amazon Seller Central , combined with strong people leadership and cross-functional influence. The Director ensures that ProCaps’ supplement and wellness portfolio is fully compliant, operationally sound, scalable, and protected from policy risk, while enabling sustainable growth on Amazon.
This position leads the Amazon expert team, ensuring all channel activities remain synchronized to maximize sales performance, maintain compliance for regulated nutraceutical products, and deliver a best-in-class customer experience.
The Director works cross-functionally with
Marketing, Supply Chain, Finance, Product Administration, and Creative teams
to align advertising performance, product availability, and catalog accuracy while ensuring the Amazon channel supports ProCaps’ long-term growth strategy
WHAT YOU BRING (MINIMUM JOB QUALIFICATIONS)
Bachelor’s degree in Business Administration, Operations, Supply Chain, eCommerce, or related field.
8+ years of progressive experience
managing Amazon or marketplace businesses
5+ years of leadership experience
in eCommerce or digital marketplace management.
Proven leadership experience owning Amazon as a primary revenue channel and managing specialized Amazon teams.
Deep, hands‑on expertise with SAS Core ,
Seller Central , and/or Vendor Central.
Demonstrated experience managing
catalog compliance and regulated categories
(health, wellness, supplements strongly preferred).
Strong understanding of Amazon:
Account Health
Listing policies and enforcement
FBA operations and inventory health metrics
Exceptional analytical, organizational, and communication skills.
PREFERRED QUALIFICATIONS
Experience scaling Amazon businesses within
regulated industries such as
or nutraceutical or consumer packaged goods (CPG)
Familiarity with marketplace analytics tools
Advanced Excel and BI tool experience (Power BI, Tableau, Looker).
Experience working in complex, high‑SKU environments.
Experience managing Amazon agencies and marketplace partners.
Familiarity with PIM, DAM, and feed management platforms.
Experience leading Amazon through periods of rapid growth or operational transformation.
WHAT YOU'LL DO (ESSENTIAL JOB DUTIES AND RESPONSIBILITIES) Amazon Channel Strategy & Leadership
Own the overall
Amazon channel strategy , translating company growth and profitability objectives into executable operating plans across catalog, compliance, inventory, and fulfillment.
Identify market opportunities and competitive positioning strategies to expand market share.
Serve as the
senior Amazon subject‑matter expert
internally, providing leadership with clear guidance on platform changes, risks, and opportunities.
Lead Amazon as a core digital sales channel within the company’s broader commerce strategy.
Lead, mentor, and develop a high‑performing Amazon team, setting clear performance expectations and accountability.
Act as the primary escalation point for
critical Amazon issues , including delistings, account health risks, and operational disruptions.
Amazon Platform Expertise & SAS Core Ownership
Maintain expert‑level command of
Amazon Seller Central, Vendor Central, and SAS Core , ensuring accurate data interpretation and decision‑making.
Leverage
SAS Core analytics
to monitor:
Sales, traffic, conversion, and contribution margin
Forecast accuracy and demand signals
Inventory health, inbound performance, and operational KPIs
Translate complex Amazon data into
clear insights and recommendations
for executive leadership.
Amazon Advertising & Digital Growth
Oversee the Amazon advertising and retail media strategy including:
Sponsored Products
Sponsored Brands
Sponsored Display
Amazon DSP
Ensure campaigns drive customer acquisition, brand visibility, and revenue growth.
Monitor competitive activity and identify business development opportunities and market expansion.
Manage agency relationships and ensure advertising strategies align with inventory availability, product launches, and are delivering business acquisition results.
Catalog Integrity & Compliance Governance
Oversee full
catalog governance
for all Amazon SKUs, ensuring listings are accurate, optimized, and fully compliant with Amazon and regulatory requirements.
Ensure listings are optimized for Amazon search algorithms, discoverability, and conversion performance.
Manage Amazon Brand Registry and enforce brand protection policies including monitoring unauthorized sellers and listing violations.
Establish and enforce
compliance frameworks
across:
Product listings and claims
Labeling, packaging, and regulated category requirements
New SKU setup and lifecycle management
Ensure proactive monitoring and rapid resolution of:
Listing suppressions
Policy violations
Regulatory or documentation‑related delistings
Partner closely with the
Catalogue & Compliance Manager
to conduct regular audits and maintain a low‑risk catalog environment.
Amazon Account Health & Risk Management
Own and monitor
Amazon Account Health metrics , ensuring adherence to Amazon performance standards.
Proactively identify and mitigate risks related to:
Policy compliance
Customer experience metrics
Operational and fulfillment performance
Lead corrective action plans and appeals when issues arise, safeguarding the continuity of the Amazon business.
Ensure SOPs, documentation, and audit readiness across all Amazon operations.
Operations, Inventory & Demand Oversight
Provide strategic oversight of
inventory planning, demand forecasting, and FBA/FBM operations.
Partner with the
Operations, Inventory & Demand Manager
to:
Maintain healthy inventory positions
Prevent stock‑outs, excess inventory, and aged stock
Align inventory availability with promotions and advertising
Ensure compliance with Amazon requirements related to:
Inbound shipments
Packaging and labeling
Expiration and batch tracking (regulated categories)
Cross‑Functional & External Collaboration
Collaborate closely with:
Marketing & Advertising (campaign readiness and compliant content)
Supply Chain & Manufacturing
Finance (forecasting, working capital, profitability)
Regulatory & Quality teams
Manage and guide
external Amazon agencies and partners , ensuring execution aligns with ProCaps standards, compliance requirements, and inventory realities.
Reporting, Analytics & Executive Communication
Establish robust dashboards and reporting cadences covering:
Sales & Conversion Rates
Revenue growth & Profitability
Inventory health and forecast accuracy
Compliance incidents and resolution timelines
Account health and operational KPIs
Translate and present market insights, risks, and strategic recommendations to improve sales and operational performance to senior leadership.
Drive continuous improvement through data‑driven decision‑making.
WORK ENVIRONMENT
Duties are performed primarily in a smoke‑free office environment
We are an equal opportunity employer committed to creating an inclusive environment for all employees.
We pride ourselves on maintaining a clean and organized environment, fostering a sense of pride and ownership in our space.
Our culture is rich in diversity, quality, safety, fun, and respect, creating a vibrant and inclusive atmosphere.
We are dedicated to professionalism and growth, continually striving to improve and excel in all we do.
PHYSICAL REQUIREMENTS
Frequent sitting, standing, walking
Able to lift up to 25 lbs.
ProCaps provides :
A competitive salary!
Top‑Tier Medical, Dental & Vision Coverage - $0 when you qualify for the Wellness Program!
Paid Time Off, Eight (8) Company Holidays
401(k) with Company Match – up to 4.5%
100% Company Life Coverage
100% Short Term Disability Coverage
Gym Membership Reimbursement
Vitamin Allowance + Discounts
Company‑Funded Health Savings Account ($1,600/year)
Cash Reward Employee Referral Program
Pet Insurance
Fantastic work environment that focuses on Safety, Quality, Community, and amazing people. We hire top talent and celebrate the ingenuity and tenacity of our team members and leaders!
#J-18808-Ljbffr
Director of Amazon Channel Distribution
is the senior leader accountable for the end-to-end growth, performance, compliance, and operational excellence of ProCaps Laboratories’ Amazon business. This role owns the Amazon ecosystem, including advertising strategy, catalog management, regulatory compliance, demand forecasting, inventory health, and account performance while leading and developing a specialized Amazon team.
This position requires deep technical expertise in Amazon platforms, particularly
SAS Core and Amazon Seller Central , combined with strong people leadership and cross-functional influence. The Director ensures that ProCaps’ supplement and wellness portfolio is fully compliant, operationally sound, scalable, and protected from policy risk, while enabling sustainable growth on Amazon.
This position leads the Amazon expert team, ensuring all channel activities remain synchronized to maximize sales performance, maintain compliance for regulated nutraceutical products, and deliver a best-in-class customer experience.
The Director works cross-functionally with
Marketing, Supply Chain, Finance, Product Administration, and Creative teams
to align advertising performance, product availability, and catalog accuracy while ensuring the Amazon channel supports ProCaps’ long-term growth strategy
WHAT YOU BRING (MINIMUM JOB QUALIFICATIONS)
Bachelor’s degree in Business Administration, Operations, Supply Chain, eCommerce, or related field.
8+ years of progressive experience
managing Amazon or marketplace businesses
5+ years of leadership experience
in eCommerce or digital marketplace management.
Proven leadership experience owning Amazon as a primary revenue channel and managing specialized Amazon teams.
Deep, hands‑on expertise with SAS Core ,
Seller Central , and/or Vendor Central.
Demonstrated experience managing
catalog compliance and regulated categories
(health, wellness, supplements strongly preferred).
Strong understanding of Amazon:
Account Health
Listing policies and enforcement
FBA operations and inventory health metrics
Exceptional analytical, organizational, and communication skills.
PREFERRED QUALIFICATIONS
Experience scaling Amazon businesses within
regulated industries such as
or nutraceutical or consumer packaged goods (CPG)
Familiarity with marketplace analytics tools
Advanced Excel and BI tool experience (Power BI, Tableau, Looker).
Experience working in complex, high‑SKU environments.
Experience managing Amazon agencies and marketplace partners.
Familiarity with PIM, DAM, and feed management platforms.
Experience leading Amazon through periods of rapid growth or operational transformation.
WHAT YOU'LL DO (ESSENTIAL JOB DUTIES AND RESPONSIBILITIES) Amazon Channel Strategy & Leadership
Own the overall
Amazon channel strategy , translating company growth and profitability objectives into executable operating plans across catalog, compliance, inventory, and fulfillment.
Identify market opportunities and competitive positioning strategies to expand market share.
Serve as the
senior Amazon subject‑matter expert
internally, providing leadership with clear guidance on platform changes, risks, and opportunities.
Lead Amazon as a core digital sales channel within the company’s broader commerce strategy.
Lead, mentor, and develop a high‑performing Amazon team, setting clear performance expectations and accountability.
Act as the primary escalation point for
critical Amazon issues , including delistings, account health risks, and operational disruptions.
Amazon Platform Expertise & SAS Core Ownership
Maintain expert‑level command of
Amazon Seller Central, Vendor Central, and SAS Core , ensuring accurate data interpretation and decision‑making.
Leverage
SAS Core analytics
to monitor:
Sales, traffic, conversion, and contribution margin
Forecast accuracy and demand signals
Inventory health, inbound performance, and operational KPIs
Translate complex Amazon data into
clear insights and recommendations
for executive leadership.
Amazon Advertising & Digital Growth
Oversee the Amazon advertising and retail media strategy including:
Sponsored Products
Sponsored Brands
Sponsored Display
Amazon DSP
Ensure campaigns drive customer acquisition, brand visibility, and revenue growth.
Monitor competitive activity and identify business development opportunities and market expansion.
Manage agency relationships and ensure advertising strategies align with inventory availability, product launches, and are delivering business acquisition results.
Catalog Integrity & Compliance Governance
Oversee full
catalog governance
for all Amazon SKUs, ensuring listings are accurate, optimized, and fully compliant with Amazon and regulatory requirements.
Ensure listings are optimized for Amazon search algorithms, discoverability, and conversion performance.
Manage Amazon Brand Registry and enforce brand protection policies including monitoring unauthorized sellers and listing violations.
Establish and enforce
compliance frameworks
across:
Product listings and claims
Labeling, packaging, and regulated category requirements
New SKU setup and lifecycle management
Ensure proactive monitoring and rapid resolution of:
Listing suppressions
Policy violations
Regulatory or documentation‑related delistings
Partner closely with the
Catalogue & Compliance Manager
to conduct regular audits and maintain a low‑risk catalog environment.
Amazon Account Health & Risk Management
Own and monitor
Amazon Account Health metrics , ensuring adherence to Amazon performance standards.
Proactively identify and mitigate risks related to:
Policy compliance
Customer experience metrics
Operational and fulfillment performance
Lead corrective action plans and appeals when issues arise, safeguarding the continuity of the Amazon business.
Ensure SOPs, documentation, and audit readiness across all Amazon operations.
Operations, Inventory & Demand Oversight
Provide strategic oversight of
inventory planning, demand forecasting, and FBA/FBM operations.
Partner with the
Operations, Inventory & Demand Manager
to:
Maintain healthy inventory positions
Prevent stock‑outs, excess inventory, and aged stock
Align inventory availability with promotions and advertising
Ensure compliance with Amazon requirements related to:
Inbound shipments
Packaging and labeling
Expiration and batch tracking (regulated categories)
Cross‑Functional & External Collaboration
Collaborate closely with:
Marketing & Advertising (campaign readiness and compliant content)
Supply Chain & Manufacturing
Finance (forecasting, working capital, profitability)
Regulatory & Quality teams
Manage and guide
external Amazon agencies and partners , ensuring execution aligns with ProCaps standards, compliance requirements, and inventory realities.
Reporting, Analytics & Executive Communication
Establish robust dashboards and reporting cadences covering:
Sales & Conversion Rates
Revenue growth & Profitability
Inventory health and forecast accuracy
Compliance incidents and resolution timelines
Account health and operational KPIs
Translate and present market insights, risks, and strategic recommendations to improve sales and operational performance to senior leadership.
Drive continuous improvement through data‑driven decision‑making.
WORK ENVIRONMENT
Duties are performed primarily in a smoke‑free office environment
We are an equal opportunity employer committed to creating an inclusive environment for all employees.
We pride ourselves on maintaining a clean and organized environment, fostering a sense of pride and ownership in our space.
Our culture is rich in diversity, quality, safety, fun, and respect, creating a vibrant and inclusive atmosphere.
We are dedicated to professionalism and growth, continually striving to improve and excel in all we do.
PHYSICAL REQUIREMENTS
Frequent sitting, standing, walking
Able to lift up to 25 lbs.
ProCaps provides :
A competitive salary!
Top‑Tier Medical, Dental & Vision Coverage - $0 when you qualify for the Wellness Program!
Paid Time Off, Eight (8) Company Holidays
401(k) with Company Match – up to 4.5%
100% Company Life Coverage
100% Short Term Disability Coverage
Gym Membership Reimbursement
Vitamin Allowance + Discounts
Company‑Funded Health Savings Account ($1,600/year)
Cash Reward Employee Referral Program
Pet Insurance
Fantastic work environment that focuses on Safety, Quality, Community, and amazing people. We hire top talent and celebrate the ingenuity and tenacity of our team members and leaders!
#J-18808-Ljbffr