
Retail Sales Manager
Premier Wireless, Clinton, IA, United States
Premier Wireless is an Authorized Agent of UScellular now with T-Mobile
As a Retail Sales/Store Manager, you're ready to lead by example, go All IN, and rally & empower your team to give it their all in becoming the best in the world at connecting customers to their world.
Responsible for all operations of a T-Mobile retail store. Must be familiar with all aspects of retail, including hiring, scheduling, training, marketing, assets prevention & team leadership. Primary point of contact for employees of the retail store.
What to Expect
Complete observations of store employees’ interactions with customers, including feedback, to be used in development, training, and coaching conversations ensuring assigned team trainings are completed on time.
Assist with customer-related issues that would positively impact the customer’s experience within the T-Mobile brand & expectations.
Own store success and take ownership for store employees’ work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions.
Support operational excellence by observing every store function, monitoring sales and inventory, manage sales tracking and implementing new store programs and initiatives.
Maintain a neat clean organized store environment at all times.
Seek to hire store employees who are passionate about building long-lasting customer relationships and are fired up about the T-Mobile Brand, and digital technology.
Support your team through development, training, and mentoring, driving behaviors that will lead to earning a place in our customer’s hearts and store employee success.
Lead by example, staying up to date on the latest products, services, training, and leadership best practices to remain an expert resource to your team.
Support team initiatives and create an inclusive environment
Responsible for the overall productivity results in the store. Drive operational efficiencies to help minimize risk and protect the store’s assets. Deliver financial results based on key performance indicators. Identify ways to manage and control store expenses.
Show your team you’re invested in their success through personalized performance management plans and conversations, as well as celebrating achievements through recognition.
Ensure store employees meet and/or exceed defined, monthly success measurements
Benefits
Voluntary Health, Dental, Vision, Short-Term and Long Term-Disability, Accident, and Voluntary Life & AD&D Insurance
We offer 401(k) and match 2% of your contributions
Tuition Reimbursement
Paid Time Off and Holiday Pay
Bereavement Leave
PTO Donation Program
Promotional Opportunities from within
Employee Discounts
Pay
Hourly + Commission
Monthly Bonus
Qualifications
12-18 months of experience and/or training in the cellular sales industry preferred
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Responsible for all operations of a T-Mobile retail store. Must be familiar with all aspects of retail, including hiring, scheduling, training, marketing, assets prevention & team leadership. Primary point of contact for employees of the retail store.
What to Expect
Complete observations of store employees’ interactions with customers, including feedback, to be used in development, training, and coaching conversations ensuring assigned team trainings are completed on time.
Assist with customer-related issues that would positively impact the customer’s experience within the T-Mobile brand & expectations.
Own store success and take ownership for store employees’ work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions.
Support operational excellence by observing every store function, monitoring sales and inventory, manage sales tracking and implementing new store programs and initiatives.
Maintain a neat clean organized store environment at all times.
Seek to hire store employees who are passionate about building long-lasting customer relationships and are fired up about the T-Mobile Brand, and digital technology.
Support your team through development, training, and mentoring, driving behaviors that will lead to earning a place in our customer’s hearts and store employee success.
Lead by example, staying up to date on the latest products, services, training, and leadership best practices to remain an expert resource to your team.
Support team initiatives and create an inclusive environment
Responsible for the overall productivity results in the store. Drive operational efficiencies to help minimize risk and protect the store’s assets. Deliver financial results based on key performance indicators. Identify ways to manage and control store expenses.
Show your team you’re invested in their success through personalized performance management plans and conversations, as well as celebrating achievements through recognition.
Ensure store employees meet and/or exceed defined, monthly success measurements
Benefits
Voluntary Health, Dental, Vision, Short-Term and Long Term-Disability, Accident, and Voluntary Life & AD&D Insurance
We offer 401(k) and match 2% of your contributions
Tuition Reimbursement
Paid Time Off and Holiday Pay
Bereavement Leave
PTO Donation Program
Promotional Opportunities from within
Employee Discounts
Pay
Hourly + Commission
Monthly Bonus
Qualifications
12-18 months of experience and/or training in the cellular sales industry preferred
#J-18808-Ljbffr