Director of VoC Insights & Strategy

A pioneering rental company in Dallas seeks a Director of Insights and Research to lead the Voice of the Customer strategy. With over 8 years of experience, the candidate will oversee research programs and develop insights that drive business decision-making and improve customer experience. Responsibilities include managing a high-performing team, collaborating across departments, and ensuring customer feedback informs strategies. The role offers competitive pay, and additional benefits, and fosters a customer-centric culture. #J-18808-Ljbffr