
Director of Banquets - Grand Wailea, A Waldorf Astoria Resort
Hilton Worldwide, Inc., Waldorf, MD, United States
Director of Banquets – Grand Wailea, a Waldorf Astoria Resort
Job Number: HOT0CFU1
Work Locations Grand Wailea Resort, 3850 Wailea Alanui Drive, Wailea 96753
Join the prestigious Grand Wailea, a Waldorf Astoria Resort, as the Director of Banquets and lead exceptional events at one of Hawaii’s most iconic destinations. Renowned for its breathtaking oceanfront setting and unparalleled luxury, the resort is a premier choice for weddings, corporate gatherings, and world‑class celebrations. In this pivotal role, you’ll orchestrate seamless operations for banquets of all scales, delivering unforgettable experiences that reflect the Grand Wailea’s commitment to excellence. If you’re a strategic and passionate leader with a talent for crafting extraordinary events, this is your opportunity to shape the future of hospitality at an internationally acclaimed resort.
Responsibilities
Manage daily Banquet functions to include, but not limited to, planning, organizing and executing breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc.
Oversee the set‑up of function rooms to include, but not limited to, the placement of linens, silver, glassware and chinaware according to event specifications and a full inspection.
Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counselling and evaluations and delivering recognition and reward.
Recruit, interview and train team members.
Communicate function specifications, procedures and changes with affected departments including, but not limited to, the Food and Beverage, Event Services, Property Operations, Audio Visual and Housekeeping.
Oversee the breakdown of the function room and ensure proper storage of equipment.
Ensure compliance with health, safety, sanitation and alcohol awareness standards.
Qualifications & Values We look for demonstration of the following core values:
Hospitality – We’re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing, all the time.
Leadership – We’re leaders in our industry and in our communities.
Teamwork – We’re team players in everything we do.
Ownership – We’re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline.
In addition, we look for demonstration of the following key attributes:
Quality
Productivity
Customer Focus
About Our Brand Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are the heart of it all!
Benefits
Health insurance
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Go Hilton travel discount program
Best‑in‑Class Paid Time Off (PTO)
Supportive parental leave
Employee stock purchase program (ESPP) – purchase Hilton shares at 15% discount
Debt‑free education – Access to a wide variety of educational credentials (e.g., college degrees, high school completion, English‑language learning, digital literacy, professional certificates and more)
Salary Range: The annual salary range for this role is $100‑$120k and is based on applicable and specialized experience.
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Work Locations Grand Wailea Resort, 3850 Wailea Alanui Drive, Wailea 96753
Join the prestigious Grand Wailea, a Waldorf Astoria Resort, as the Director of Banquets and lead exceptional events at one of Hawaii’s most iconic destinations. Renowned for its breathtaking oceanfront setting and unparalleled luxury, the resort is a premier choice for weddings, corporate gatherings, and world‑class celebrations. In this pivotal role, you’ll orchestrate seamless operations for banquets of all scales, delivering unforgettable experiences that reflect the Grand Wailea’s commitment to excellence. If you’re a strategic and passionate leader with a talent for crafting extraordinary events, this is your opportunity to shape the future of hospitality at an internationally acclaimed resort.
Responsibilities
Manage daily Banquet functions to include, but not limited to, planning, organizing and executing breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc.
Oversee the set‑up of function rooms to include, but not limited to, the placement of linens, silver, glassware and chinaware according to event specifications and a full inspection.
Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counselling and evaluations and delivering recognition and reward.
Recruit, interview and train team members.
Communicate function specifications, procedures and changes with affected departments including, but not limited to, the Food and Beverage, Event Services, Property Operations, Audio Visual and Housekeeping.
Oversee the breakdown of the function room and ensure proper storage of equipment.
Ensure compliance with health, safety, sanitation and alcohol awareness standards.
Qualifications & Values We look for demonstration of the following core values:
Hospitality – We’re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing, all the time.
Leadership – We’re leaders in our industry and in our communities.
Teamwork – We’re team players in everything we do.
Ownership – We’re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline.
In addition, we look for demonstration of the following key attributes:
Quality
Productivity
Customer Focus
About Our Brand Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are the heart of it all!
Benefits
Health insurance
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Go Hilton travel discount program
Best‑in‑Class Paid Time Off (PTO)
Supportive parental leave
Employee stock purchase program (ESPP) – purchase Hilton shares at 15% discount
Debt‑free education – Access to a wide variety of educational credentials (e.g., college degrees, high school completion, English‑language learning, digital literacy, professional certificates and more)
Salary Range: The annual salary range for this role is $100‑$120k and is based on applicable and specialized experience.
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