Assistant Director, Housing and Residential Life - Residential Conduct and Care
Texas State University, San Marcos, CA, United States
Job Opportunities at Texas State University
Assistant Director, Housing and Residential Life - Residential Conduct and Care
Posting/Functional Title Assistant Director, Housing and Residential Life - Residential Conduct and Care
University Pay Plan Title
University Pay Plan Title Asst Dir, Hsg & Residential Life
Location San Marcos
Department DHRL Administration
Recruitment Type Job Type Full-Time
Funding Source Permanent
Monthly Salary $4,894.00 - $5000.00
Job Category Exempt
Required Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position.
Master’s degree in Higher Education Administration, or closely related field.
3 years of full-time experience working in university housing, residence life or student affairs.
Experience hearing conduct cases in a residential environment.
At least 1 year of experience with supervision.
Preferred Qualifications
Experience managing residential communities.
Experience developing and conducting assessment.
Experience with designing training programs specifically for conduct and care processes.
Understanding of NABITA case management practices.
Knowledge of laws and legal principles relevant to residence life, conduct and care.
Job Description
The Assistant Director for Residential Conduct and Care provides leadership for the conduct processes and student care responses within the residence halls. This position will supervise full‑time professional staff Case Managers. The Assistant Director will report to the Director for Residential Experience in Housing and Residential Life at Texas State University.
Job Duties
Staff Supervision
Supervise and provide leadership for up to two full-time Case Managers for Conduct and Care. Indirectly supervise 24‑28 Residence Directors, and 290+ Resident Advisors and communicate expectations and monitor work processes.
Provide ongoing direction & feedback about performance through weekly 1:1 meetings.
Evaluate performance, including conducting performance evaluations effectively and efficiently and attending to their professional development.
Assist in the recruitment and hiring of direct reports, including reviewing applicant materials, conducting candidate interviews, and offering recommendations for hiring.
Student Conduct
Provide leadership for the implementation of the university conduct and care process for cases that occur within the residence halls.
Serve as conduct administrator for all university‑managed residence halls and apartment communities; monitor and review all on‑campus conduct incident reports; track and monitor conduct cases using Maxient database; follow up with hall staff on case status and provide updates as needed to department leadership, Title IX, and Dean of Students partners.
Develop and implement educational sanctions that promote student development.
Train all Housing and Residential Life professional and student staff members regarding university and departmental conduct philosophy, Maxient Software, and expectations regarding student conduct.
Create semester and yearly reports regarding conduct violation trends, conduct officer timelines, and make recommendations on improvements to structure and implementation of conduct process.
Review student handbook policies for trends/behaviors in violation of policies.
Adjudicate conduct cases for higher level reports.
Serve as the primary appeals officer for residential conduct cases.
On‑Call Responsibility & Student Support
Participate in 24-hour on-call rotation with live-in professional staff colleagues; recognize that residence halls are open 365 days/year and therefore being on‑call during holidays should be expected; respond to student and/or facilities issues/crises as a third-tier responder and in person as needed 24-hours a day; high level of in-person response to mental health concerns, other student support situations should be expected.
Consistent communication with senior leadership during crises/emergencies; maintain accurate incident reports using Maxient Software.
Work with departmental and divisional teams to respond to critical incidents on campus; work with other departments to provide an appropriate response to crises.
Identify personal and emotional concerns of students; provide appropriate resources and referrals; track and monitor student issues using Maxient database; maintain contact with parents and other constituencies as appropriate.
Provide individualized care to address student concerns within Housing & Residential Life and work to eliminate barriers to retention.
Lead efforts to manage care cases for residence hall students using NABITA assessment practices in collaboration with the Dean of Students.
Develop and maintain rapport with residents through regular student contact; assess needs and concerns of residents; advocate for students in all aspects of their housing and educational experience.
Serve as a liaison with other departments and offices on campus, including University Police, Dean of Students, Title IX, Health Services, Counseling Services, and Academic Advising.
Represent HRL on various Student Behavioral Assessment Teams (SBAT) and provide high-level summaries for leadership decision making on interim measures.
Serve on the Residential Experience leadership team, managing and coordinating unit initiatives in support of departmental and divisional priorities.
Collaborate with other Assistant and Associate Directors in Residential Experience to deliver consistent experience across all Residence Directors and communities.
Monitor budgets associated with the functional area of oversight and the residential area of supervision.
Represent the Department, the Division, and the University to students, families, alumni, and other stakeholders.
Engage in ongoing professional development, keeping current with best practices and legal landscape of conduct and care in the residential setting.
Additional Information to Applicants
Job Open Date: 03/06/2026
Job Close Date (posting closes at midnight): 03/29/2026
Open Until Filled: No
Normal Work Days
Normal Work Hours Start: 8:00 AM
Normal Work Hours End: 5:00 PM
Posting Notices
Legal and Required Notices
Texas State University is committed to a policy of non-discrimination and equal opportunity for all persons regardless of race, sex, color, religion, national origin or ancestry, age, marital status, disability, veteran status, or any other basis protected by federal or state law in employment, educational programs, and activities and admissions. Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.
In accordance with federal law, all new employees must complete the Form I-9 and provide
acceptable documentation
verifying their identity and authorization to work in the United States. Texas State University participates in E-Verify, and employment is contingent upon the successful verification of work authorization. Employees are required to maintain valid work authorization to satisfy the conditions of Form I9 at all times during their employment and the university makes no implicit or explicit promises to financially support visa or permanent residency applications.
Why Choose Texas State University?
Join the Texas State Bobcat team and experience a career that offers more than just a job—it’s a path to a brighter future. As a Texas State employee, you’ll enjoy:
Exceptional Benefits:
Comprehensive health insurance with 100% premium coverage for employees and 50% for dependents, starting on your first day.
Generous Time Off:
Enjoy vacation, holidays, sick leave, and more to maintain a healthy work-life balance.
Wellness and Balance:
Access a FREE wellness program, plus mother and family-friendly resources to support your personal well-being.
Professional Growth:
Explore a wide range of training, development courses, certifications, and educational support programs.
Welcoming Campus:
Become part of a vibrant Bobcat community with numerous social and professional networks.
Tuition Benefits:
Take advantage of tuition support for yourself and for your dependent children, making higher education more accessible for your family.
Retirement Security:
Secure your future with TRS pension, retirement plans, and voluntary savings options with strong employer contributions.
At Texas State University, you’re not just an employee—you’re a valued member of a thriving and beautiful campus community. Start your journey with us today.
https://www.hr.txst.edu/benefits.html
Required fields are indicated with an asterisk (*).
* Do you hold a Masters Degree in Higher Education, Student Personnel, or a related field?
Yes No
* Do you have 3 years of full-time experience working in university housing, residence life, or student affairs?
Yes No
* How many years have you been supervising and leading a full-time team?
0 years 1-2 years 2-3 years 3-4 years 4-5 years 5+
* How many years of experience do you have hearing conduct cases in a university setting?
0 1-2 years 2-3 years 3-4 years +5 years
* How many years of Supervisory Experience do you possess?
1-2 2-3 3-4 4+
* Do you have proficiency with Maxient (case management database software), EAB's Navigate360, or similar software systems?
Maxient EAB's Navigate 360 Other, similar software systems No
#J-18808-Ljbffr
University Pay Plan Title
University Pay Plan Title Asst Dir, Hsg & Residential Life
Location San Marcos
Department DHRL Administration
Recruitment Type Job Type Full-Time
Funding Source Permanent
Monthly Salary $4,894.00 - $5000.00
Job Category Exempt
Required Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position.
Master’s degree in Higher Education Administration, or closely related field.
3 years of full-time experience working in university housing, residence life or student affairs.
Experience hearing conduct cases in a residential environment.
At least 1 year of experience with supervision.
Preferred Qualifications
Experience managing residential communities.
Experience developing and conducting assessment.
Experience with designing training programs specifically for conduct and care processes.
Understanding of NABITA case management practices.
Knowledge of laws and legal principles relevant to residence life, conduct and care.
Job Description
The Assistant Director for Residential Conduct and Care provides leadership for the conduct processes and student care responses within the residence halls. This position will supervise full‑time professional staff Case Managers. The Assistant Director will report to the Director for Residential Experience in Housing and Residential Life at Texas State University.
Job Duties
Staff Supervision
Supervise and provide leadership for up to two full-time Case Managers for Conduct and Care. Indirectly supervise 24‑28 Residence Directors, and 290+ Resident Advisors and communicate expectations and monitor work processes.
Provide ongoing direction & feedback about performance through weekly 1:1 meetings.
Evaluate performance, including conducting performance evaluations effectively and efficiently and attending to their professional development.
Assist in the recruitment and hiring of direct reports, including reviewing applicant materials, conducting candidate interviews, and offering recommendations for hiring.
Student Conduct
Provide leadership for the implementation of the university conduct and care process for cases that occur within the residence halls.
Serve as conduct administrator for all university‑managed residence halls and apartment communities; monitor and review all on‑campus conduct incident reports; track and monitor conduct cases using Maxient database; follow up with hall staff on case status and provide updates as needed to department leadership, Title IX, and Dean of Students partners.
Develop and implement educational sanctions that promote student development.
Train all Housing and Residential Life professional and student staff members regarding university and departmental conduct philosophy, Maxient Software, and expectations regarding student conduct.
Create semester and yearly reports regarding conduct violation trends, conduct officer timelines, and make recommendations on improvements to structure and implementation of conduct process.
Review student handbook policies for trends/behaviors in violation of policies.
Adjudicate conduct cases for higher level reports.
Serve as the primary appeals officer for residential conduct cases.
On‑Call Responsibility & Student Support
Participate in 24-hour on-call rotation with live-in professional staff colleagues; recognize that residence halls are open 365 days/year and therefore being on‑call during holidays should be expected; respond to student and/or facilities issues/crises as a third-tier responder and in person as needed 24-hours a day; high level of in-person response to mental health concerns, other student support situations should be expected.
Consistent communication with senior leadership during crises/emergencies; maintain accurate incident reports using Maxient Software.
Work with departmental and divisional teams to respond to critical incidents on campus; work with other departments to provide an appropriate response to crises.
Identify personal and emotional concerns of students; provide appropriate resources and referrals; track and monitor student issues using Maxient database; maintain contact with parents and other constituencies as appropriate.
Provide individualized care to address student concerns within Housing & Residential Life and work to eliminate barriers to retention.
Lead efforts to manage care cases for residence hall students using NABITA assessment practices in collaboration with the Dean of Students.
Develop and maintain rapport with residents through regular student contact; assess needs and concerns of residents; advocate for students in all aspects of their housing and educational experience.
Serve as a liaison with other departments and offices on campus, including University Police, Dean of Students, Title IX, Health Services, Counseling Services, and Academic Advising.
Represent HRL on various Student Behavioral Assessment Teams (SBAT) and provide high-level summaries for leadership decision making on interim measures.
Serve on the Residential Experience leadership team, managing and coordinating unit initiatives in support of departmental and divisional priorities.
Collaborate with other Assistant and Associate Directors in Residential Experience to deliver consistent experience across all Residence Directors and communities.
Monitor budgets associated with the functional area of oversight and the residential area of supervision.
Represent the Department, the Division, and the University to students, families, alumni, and other stakeholders.
Engage in ongoing professional development, keeping current with best practices and legal landscape of conduct and care in the residential setting.
Additional Information to Applicants
Job Open Date: 03/06/2026
Job Close Date (posting closes at midnight): 03/29/2026
Open Until Filled: No
Normal Work Days
Normal Work Hours Start: 8:00 AM
Normal Work Hours End: 5:00 PM
Posting Notices
Legal and Required Notices
Texas State University is committed to a policy of non-discrimination and equal opportunity for all persons regardless of race, sex, color, religion, national origin or ancestry, age, marital status, disability, veteran status, or any other basis protected by federal or state law in employment, educational programs, and activities and admissions. Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.
In accordance with federal law, all new employees must complete the Form I-9 and provide
acceptable documentation
verifying their identity and authorization to work in the United States. Texas State University participates in E-Verify, and employment is contingent upon the successful verification of work authorization. Employees are required to maintain valid work authorization to satisfy the conditions of Form I9 at all times during their employment and the university makes no implicit or explicit promises to financially support visa or permanent residency applications.
Why Choose Texas State University?
Join the Texas State Bobcat team and experience a career that offers more than just a job—it’s a path to a brighter future. As a Texas State employee, you’ll enjoy:
Exceptional Benefits:
Comprehensive health insurance with 100% premium coverage for employees and 50% for dependents, starting on your first day.
Generous Time Off:
Enjoy vacation, holidays, sick leave, and more to maintain a healthy work-life balance.
Wellness and Balance:
Access a FREE wellness program, plus mother and family-friendly resources to support your personal well-being.
Professional Growth:
Explore a wide range of training, development courses, certifications, and educational support programs.
Welcoming Campus:
Become part of a vibrant Bobcat community with numerous social and professional networks.
Tuition Benefits:
Take advantage of tuition support for yourself and for your dependent children, making higher education more accessible for your family.
Retirement Security:
Secure your future with TRS pension, retirement plans, and voluntary savings options with strong employer contributions.
At Texas State University, you’re not just an employee—you’re a valued member of a thriving and beautiful campus community. Start your journey with us today.
https://www.hr.txst.edu/benefits.html
Required fields are indicated with an asterisk (*).
* Do you hold a Masters Degree in Higher Education, Student Personnel, or a related field?
Yes No
* Do you have 3 years of full-time experience working in university housing, residence life, or student affairs?
Yes No
* How many years have you been supervising and leading a full-time team?
0 years 1-2 years 2-3 years 3-4 years 4-5 years 5+
* How many years of experience do you have hearing conduct cases in a university setting?
0 1-2 years 2-3 years 3-4 years +5 years
* How many years of Supervisory Experience do you possess?
1-2 2-3 3-4 4+
* Do you have proficiency with Maxient (case management database software), EAB's Navigate360, or similar software systems?
Maxient EAB's Navigate 360 Other, similar software systems No
#J-18808-Ljbffr