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Marketing Specialist

Frontier Psychiatry, LLC, Billings Metropolitan Area, MT, United States


About Frontier Psychiatry Frontier Psychiatry is a physician‑led, tech‑enabled telehealth organization on a mission to improve the mental wellbeing of people in rural communities nationwide. We deliver timely, scalable, and evidence‑based care in psychiatry and addiction medicine through innovative virtual solutions that expand access to those who need it most.

Since our launch, Frontier Psychiatry has grown rapidly while maintaining a deep commitment to our founding purpose — lifting the mental wellbeing of underserved populations. Our work is guided by healthcare’s Quintuple Aim, which drives every decision we make:

Deliver excellent patient care.

Support the well‑being of our team.

Lower the total cost of care.

Improve the population health of the communities we serve.

Advance health equity.

If you’re passionate about meaningful work, innovation in behavioral health, and making a lasting difference in people’s lives, we’d love for you to join our team.

Remote | Serving Montana, Idaho & Alaska

Full‑Time | Telepsychiatry

Why This Role Exists Frontier Psychiatry is expanding rapidly—and marketing is a core driver of that growth. We are building a scalable engine for patient acquisition, referral engagement, and brand awareness across rural communities in Montana, Idaho, Alaska, and Nevada. This role exists to turn momentum into a repeatable growth system. You won’t be starting from zero. Frontier has:

Published outcomes in JAMA Network Open showing 38% lower hospitalization rates and 18% fewer ER visits

An employee eNPS of 53, well above industry benchmark

A strong and growing brand presence

You’ll work closely with leadership to build the infrastructure that connects content, campaigns, and channels → to real patient growth.

What You’ll Do CRM & Lifecycle Marketing

Manage and optimize HubSpot CRM, including segmentation, workflows, and lead tracking

Build and maintain marketing automation that supports patient and referral journeys

Monitor performance and continuously improve conversion across the funnel

Plan and execute email campaigns from strategy through performance analysis

Support patient acquisition by scaling lead generation and self‑referral channels

Optimize provider profiles across platforms (e.g., Psychology Today, ZocDoc, Google Business Profile)

Content & Social Media

Manage Frontier’s presence across LinkedIn, Facebook, Instagram, and YouTube

Plan, create, schedule, and analyze content performance

Support development and execution of a YouTube content strategy

Write and publish blogs, website content, and digital materials that are clear and accessible

Design & Brand Execution

Create marketing collateral including one‑pagers, presentations, and digital assets

Ensure brand consistency across channels and materials

Use tools like Canva, Figma, or Adobe Creative Suite to produce clean, professional work

Coordinate direct mail campaigns and conference logistics

Support event execution, including materials and follow‑up

Collaborate with internal teams and external vendors to align messaging and execution

Performance Tracking & Strategy

Track and report on marketing performance metrics

Identify trends, insights, and opportunities for improvement

Contribute to marketing strategy as Frontier expands into new markets

What Success Looks Like In this role, success means:

Consistent execution of high‑quality marketing campaigns

Measurable growth in patient acquisition and engagement

Strong CRM infrastructure and marketing automation

Increased visibility and performance across digital channels

Clear reporting and insights that inform growth strategy

Required Qualifications

2–5 years of experience in marketing, preferably in healthcare, health tech, or a mission‑driven organization

Experience managing HubSpot or a comparable CRM platform

Strong writing and editing skills with the ability to simplify complex topics

Experience managing brand social media accounts

Competence in basic graphic design for marketing materials

Familiarity with SEO and content marketing best practices

Comfort working in a fast‑moving, ambiguous environment

Excellent time management skills with the ability to prioritize numerous tasks through completion

What We Offer We believe expanding access to mental health care requires investing in the people who build those connections.

120 hours of paid vacation

40 hours of sick time

Your birthday off with pay

9.5 paid holidays

401(k) with company match

100% employer‑paid employee‑only premiums for medical, dental, vision, and accidental insurance

Stock options

Company‑provided equipment

Our Commitment Frontier Psychiatry is committed to building a diverse, inclusive, and ethical team. We value those who practice with integrity, compassion, and respect—for patients, community partners and for themselves.

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