Lead UX Designer
Athenahealth India, Boston, MA, United States
In this role, you will help lead the UX portion of our product development process for multi-disciplinary agile R&D teams consisting of product managers, developers, data analytics specialists, and service operations agents — not to mention our customers — to define, design and test workflows that empower medical providers, coders, and billers to effectively manage and perform core claim preparation, submission, and resolution tasks. We’re working to turn a complex and sometimes cumbersome set of processes into a more unified, intuitive, satisfying, and empowering experience for our users. This role is based in Boston, MA. You have an eye for design, and the ability to spot small details that others might miss. You love finding ways to drive incremental but significant improvements that keep us moving towards a greater long-term vision that you helped define. You bring curiosity, empathy, and a sense of humor to everything you do.**Job Responsibilities** Own the information architecture and end-to-end experience for a major product areaDefine high-level workflows and experience frameworks to guide Agile teams **Qualifications** 5+ years of professional design experience, preferably including enterprise, financial, or healthcare systems requiredExperience leading significant product design initiatives, ideally in the enterprise spaceExperience driving cross-functional, cross-product, and/or cross-geo collaborationsExperience solving highly complex problems for usersInterest in or experience working with agile/scrum teams Ability to articulate your rationale for design decisions Portfolio demonstrating excellent understanding of problem framing and design communication, great interaction design skills, and attention to detail***About athenahealth******Our vision:*** *In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.****Our company culture:*** *Our talented*
*employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.****Our DEI commitment:*** *Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.****What we can do for you:****Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative*
*workspaces*
— *some offices even welcome dogs.**We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment,* *full-time. With consistent communication and digital collaboration tools, athenahealth* *enables* *employees to find a balance that feels fulfilling and productive for each individual situation.**In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.**Learn more about our culture and benefits here: athenahealth.com/careers* #J-18808-Ljbffr
*employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.****Our DEI commitment:*** *Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.****What we can do for you:****Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative*
*workspaces*
— *some offices even welcome dogs.**We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment,* *full-time. With consistent communication and digital collaboration tools, athenahealth* *enables* *employees to find a balance that feels fulfilling and productive for each individual situation.**In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.**Learn more about our culture and benefits here: athenahealth.com/careers* #J-18808-Ljbffr