Property Manager
NAI Hallmark Partners, LLC, Jacksonville, FL, United States
Description
Summary Responsible for the day-day operations of a portfolio of commercial real estate properties, fiscal management, and lease administration functions with a significant focus on maximizing the quality and profitability of the portfolio, while providing top-notch service to property ownership, tenants, vendors, and the Company, that play a part in the successful operation of the properties.
Essential Duties and Responsibilities Property Operations
Performing monthly property inspections and completing corresponding inspection paperwork
Identifying and bringing immediate resolution to public safety concerns and liabilities on properties
Identifying and bringing timely resolution to routine maintenance issues and non-capital property upgrades
Performing annual financial planning
Prepare accurate and timely monthly management reports to ownership
Identifying and initiating discussion on capital improvements that are needed or will be needed
Building working relationships with all tenants and stakeholders that play a part in the operation of centers
Monthly verification of rent roll accuracy
Bidding, negotiating, and supervising all maintenance related vendor contract work on properties
Performing bid requests and obtaining quotes for all maintenance and non-capital property upgrade projects
Writing vendor scope of work information into contracts and conducting quality control inspections of work
Creating and maintaining vendor relationships and sourcing for new vendors when necessary
Developing preventive maintenance plans and schedules for each property
Oversee and manage the work order process, ensuring timely and effective resolution of maintenance requests and service calls
Fiscal Management
Developing and maintaining operating and capital budgets for each operating property
Performing expense forecasts to supplement and revise budgets as necessary
Monitoring operations expenditures versus budget expectations and revised forecasts as needed
Producing monthly reports to show variances in budget/forecast versus actual expenditures
Reporting to the Expense Review Committee on all variances in budget/forecast versus actual expenditures
Ensuring CAM revenue is effectively used to promote the overall asset health while protecting profitability
Performing GL coding and expense approval within budgeted guidelines for all operations related invoices
Responsibility to create and gather approval for all expenses as defined in the property Management Agreement
Lease Administration
Ensuring tenant compliance with all lease requirements, including collection of current COIs, and coordinating non-monetary defaults when necessary
Supporting the management of tenant buildouts, including reviewing construction plans, contractor coordination, participating in onsite meetings to ensure alignment with lease requirements, building standards, and project timelines
Conducting new tenant turnovers and move‑in inspections
Assisting with lease renewals and new prospect deal costs
Providing premium support to the Leasing and Property Accountant’s on a routine basis
Producing tenant sales reports upon request
Visiting delinquent tenants and requesting payment of past due rent, etc.
Performing move‑out inspections and move‑out/eviction inventories
Processing and facilitating all delinquent tenant collections and evictions, if necessary
Other Duties, Supervisory Duties, and Team Responsibilities Responsible for working on miscellaneous and ad‑hoc projects, even if requests are not related to the Property Manager’s assigned portfolio of properties, as designated by the VP of Property Management on an as‑needed basis.
Responsible to function as a willing and able team player, within the structure of the Property Management organization as well as within the entire Company as a whole, projecting a positive working relationship with all involved parties, and recognizing the role that Property Management plays as an internal service provider for other Company departments.
Requirements Commitment to Core Values
Relationship Driven
Team Oriented
Client Centric Focus
Constant Improvement
Integrity
Ambitious
Qualifications
Must possess a minimum of three years of related Property Management experience
Excellent quantitative, analytical, sales, and negotiating skills are required, along with strong problem solving and time‑management skills and the ability to pay close attention to detail
Must be a proven professional: Trustworthy and able to handle confidential and sensitive information appropriately
Must be self‑motivated with the ability to multi‑task and thrive in a dynamic team environment
Must possess the ability to communicate effectively with all levels of company management, tenants, governmental entities, and legal counsel through both written and verbal interaction
Some travel is necessary to successfully perform the essential duties outlined
Education, Experience, Certification
Bachelor’s degree in business administration, finance, or accounting from a 4‑year college or university
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Summary Responsible for the day-day operations of a portfolio of commercial real estate properties, fiscal management, and lease administration functions with a significant focus on maximizing the quality and profitability of the portfolio, while providing top-notch service to property ownership, tenants, vendors, and the Company, that play a part in the successful operation of the properties.
Essential Duties and Responsibilities Property Operations
Performing monthly property inspections and completing corresponding inspection paperwork
Identifying and bringing immediate resolution to public safety concerns and liabilities on properties
Identifying and bringing timely resolution to routine maintenance issues and non-capital property upgrades
Performing annual financial planning
Prepare accurate and timely monthly management reports to ownership
Identifying and initiating discussion on capital improvements that are needed or will be needed
Building working relationships with all tenants and stakeholders that play a part in the operation of centers
Monthly verification of rent roll accuracy
Bidding, negotiating, and supervising all maintenance related vendor contract work on properties
Performing bid requests and obtaining quotes for all maintenance and non-capital property upgrade projects
Writing vendor scope of work information into contracts and conducting quality control inspections of work
Creating and maintaining vendor relationships and sourcing for new vendors when necessary
Developing preventive maintenance plans and schedules for each property
Oversee and manage the work order process, ensuring timely and effective resolution of maintenance requests and service calls
Fiscal Management
Developing and maintaining operating and capital budgets for each operating property
Performing expense forecasts to supplement and revise budgets as necessary
Monitoring operations expenditures versus budget expectations and revised forecasts as needed
Producing monthly reports to show variances in budget/forecast versus actual expenditures
Reporting to the Expense Review Committee on all variances in budget/forecast versus actual expenditures
Ensuring CAM revenue is effectively used to promote the overall asset health while protecting profitability
Performing GL coding and expense approval within budgeted guidelines for all operations related invoices
Responsibility to create and gather approval for all expenses as defined in the property Management Agreement
Lease Administration
Ensuring tenant compliance with all lease requirements, including collection of current COIs, and coordinating non-monetary defaults when necessary
Supporting the management of tenant buildouts, including reviewing construction plans, contractor coordination, participating in onsite meetings to ensure alignment with lease requirements, building standards, and project timelines
Conducting new tenant turnovers and move‑in inspections
Assisting with lease renewals and new prospect deal costs
Providing premium support to the Leasing and Property Accountant’s on a routine basis
Producing tenant sales reports upon request
Visiting delinquent tenants and requesting payment of past due rent, etc.
Performing move‑out inspections and move‑out/eviction inventories
Processing and facilitating all delinquent tenant collections and evictions, if necessary
Other Duties, Supervisory Duties, and Team Responsibilities Responsible for working on miscellaneous and ad‑hoc projects, even if requests are not related to the Property Manager’s assigned portfolio of properties, as designated by the VP of Property Management on an as‑needed basis.
Responsible to function as a willing and able team player, within the structure of the Property Management organization as well as within the entire Company as a whole, projecting a positive working relationship with all involved parties, and recognizing the role that Property Management plays as an internal service provider for other Company departments.
Requirements Commitment to Core Values
Relationship Driven
Team Oriented
Client Centric Focus
Constant Improvement
Integrity
Ambitious
Qualifications
Must possess a minimum of three years of related Property Management experience
Excellent quantitative, analytical, sales, and negotiating skills are required, along with strong problem solving and time‑management skills and the ability to pay close attention to detail
Must be a proven professional: Trustworthy and able to handle confidential and sensitive information appropriately
Must be self‑motivated with the ability to multi‑task and thrive in a dynamic team environment
Must possess the ability to communicate effectively with all levels of company management, tenants, governmental entities, and legal counsel through both written and verbal interaction
Some travel is necessary to successfully perform the essential duties outlined
Education, Experience, Certification
Bachelor’s degree in business administration, finance, or accounting from a 4‑year college or university
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