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Property Manager

Surge Staffing, Dover, OH, United States


Job Title:

Property Manager – Resort Operations - Willing to Relocate!!

Location:

Dover, OH

Position Overview Columbia Woodlands is seeking an experienced Property Manager to oversee full-scale operations of a 400-acre luxury resort and wedding venue, including The Spring House. This role is responsible for maintaining exceptional property standards, delivering high-end guest experiences, and leading day-to-day outdoor and facility operations.

The Property Manager will ensure operational excellence across lodging, event execution, grounds maintenance, and staff performance while preserving the resort’s reputation for premium service and attention to detail.

Key Responsibilities Property & Grounds Management

Oversee maintenance and presentation of 400-acre property, including trails, ponds, outdoor amenities, and event spaces

Ensure all facilities (Spring House, lodging, tents, common areas) meet luxury hospitality standards

Manage preventative maintenance programs and vendor relationships

Maintain safety, cleanliness, and compliance across all areas

Event & Guest Experience Oversight

Support execution of weddings, corporate events, and private functions (up to 175 guests)

Ensure seamless coordination between operations, catering, and guest services

Uphold high-touch service standards aligned with luxury hospitality expectations

Address guest concerns and resolve issues in real time

Team Leadership & Accountability

Lead, schedule, and manage on-site staff across operations, grounds, and event support

Enforce accountability, performance standards, and service excellence

Train and develop team members to align with brand expectations

Manage a rotating 7-day schedule to ensure full property coverage

Operational Management

Oversee daily operations, including staffing, logistics, and resource allocation

Monitor budgets, expenses, and operational efficiency

Coordinate with ownership on strategic improvements and capital projects

Implement systems and processes to improve workflow and guest satisfaction

Qualifications

8–10+ years of property management, resort operations, or hospitality leadership experience

Strong leadership skills with the ability to hold teams accountable and drive performance

Experience overseeing events, weddings, or high-end guest experiences preferred

Highly organized, detail-oriented, and operationally driven

Trustworthy, dependable, and capable of working autonomously

Willingness to work a rotating 7-day schedule based on business needs

Operational leadership

Staff management and accountability

Guest experience excellence

Problem-solving and decision-making

Time management and prioritization

Communication and coordination

Why Join Columbia Woodlands

Unique opportunity to manage a premier luxury resort and wedding destination

High-impact leadership role with autonomy and visibility

Competitive compensation and benefits

Work in a scenic, high-end environment focused on memorable guest experiences

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