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Assistant Director of Food & Beverage

Troon International, White Plains, NY, United States


Westchester Hills GC White Plains, NY 10605, USA

Description Westchester Hills Golf Club

is seeking a dynamic and experienced

Assistant Director of Food & Beverage

to join our leadership team. This is an exciting opportunity to be part of a premier private club known for exceptional service, high‑quality dining experiences, and a strong sense of community.

Compensation: $85,000 to $100,000 BOE

General Purpose:

Assists in directing and overseeing all food and beverage facets including, but not limited to: high level communication, operations, member and guest satisfaction, service training, personnel, product mix data, ordering, vendor relationships, service leadership, inventory, labor and cost of goods controls, and catering functions.

51% of each day is dedicated to managerial and supervisory duties

Develops schedules for all food and beverage departments, according to budget and forecast

Manages and assists in the ordering of all alcohol beverages, maintains beverage pour cost, implements recipes and retail pricing of product

Works closely with the kitchen leadership to ensure food quality and consistency, and appropriate ticket times, labor and cost of sales

Assists in the completion of all month end inventories to include the kitchen, bars, and beverage cart

Assists the Director, Food and Beverage with budget development and cost analysis

Assists in the marketing of the restaurant and catering departments, both internal and external

Assists in the managing other managers, front line associates, in all food and beverage outlets

Manages service standards for all food and beverage outlets

Promotes and implements all Troon food and beverage standards, procedures and policies

Assists and leads interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, communicates opportunities, praise, progressive performance documentations of all food and beverage associates; addressing complaints and resolving issues

Manages department members that may include, but is not limited to: Restaurant Manager, Catering Manager, Executive Chef, Host, Set Up Staff, Cooks, Servers, Bussers, Food Runners, and any other food and beverage associates

Assures that effective orientation and training are given to each new associate. Develops ongoing training programs and tests for comprehension

Monitors business volume forecast and plans accordingly in areas of labor, productivity, costs and other expenses

Incorporates safe work practices in job performance

Regular and reliable attendance

Performs other duties as required

Education/Experience: Field related education or one or more years of related experience and/or training; or equivalent combination of education and experience

Physical Demands:

Frequently stands, walks, tastes, smells, talks, hears, uses hands, and reaches with hands and arms

Occasionally sits, climbs, balances, stoops, kneels, crawls or crouches

Occasionally lifts up to 50 pounds

Often works in wet or humid conditions (non-weather), near moving mechanical parts, near fumes or airborne particles, with toxic or caustic chemicals and in extreme heat or cold (non-weather) Noise level is moderate

Certificates/Licenses:

Food Safety and Applicable Sanitation Training

Alcohol Awareness Training

Job Knowledge, Skill, and Ability Preferences:

Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English)

Just meet state age requirements for handling alcoholic beverages

Working knowledge of wine, spirits and regional cuisines

Demonstrates Leadership ability including skills to communicate and express ideas and directives clearly to associates

Strong problem analysis and problem resolution skills

Strong multi-tasking, organizational and time management skills to ensure a quick response to client needs

High level of active listening skills and strong client service skills which includes the ability to resolve issues/complaints with tact and diplomacy

Strong written and verbal communication skills

Strong leadership and people management skills

Professional and courteous demeanor

Ability to create high performance teams and to be a strong team player

Demonstrate a strong commitment to company values

Organizational development abilities with a strong focus on individual and team advancement

Computer proficiency in Microsoft products such as Word, Excel, PowerPoint and Microsoft Outlook

Ability to maintain effective financial accountability to the company and to the ownership

Complete and comprehensive understanding of the physical infrastructure, food and beverage controls and financial back office systems of a hospitality/food service environment

Working knowledge of food and beverage service equipment and current trends

Exceptional personal hygiene and positive representation of the organization to Troon employees, clients and vendors

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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