Renewal Operations Manager
Zoom Video Communications, Myrtle Point, OR, United States
Employer Industry
Telecommunications and Collaboration Software
Why consider this job opportunity
Salary up to $186,200.00
Opportunity for career advancement and growth within a collaborative, growth-focused environment
Hybrid work model offering flexibility in work location
Comprehensive benefits program supporting physical, mental, emotional, and financial health
Engaging work culture aimed at delivering happiness and community contribution
Involvement in shaping retention performance strategies at scale
What to Expect (Job Responsibilities)
Own renewals forecasting methodology, reporting cadence, and accuracy improvements in partnership with Finance and Revenue leadership
Design and maintain forecast models that highlight churn risk, contraction trends, and pipeline gaps for executive visibility
Establish governance for renewal processes including account ownership and timing alignment across segments
Build dashboards incorporating health signals and leading indicators to enhance forecast confidence and risk management
Drive automation and process improvements to reduce manual effort and enable scalable renewals operations
What is Required (Qualifications)
Minimum of 7+ years in Renewals Operations, Sales Operations, Revenue Operations, or Go-To-Market Strategy roles
Proven experience in forecasting, reporting, and planning for renewals or retention motions
Advanced skills in building forecasts, dashboards, and executive reporting using analytical and data interpretation skills
Proficiency in Salesforce and data analysis tools
Experience in supporting enterprise or global renewals organizations with churn and retention analytics
How to Stand Out (Preferred Qualifications)
Familiarity with BI tools such as Tableau or Looker
Experience partnering with data science teams in SaaS environments
Strong ability to translate complex data into clear insights and actionable recommendations
#Telecommunications #CollaborationSoftware #RemoteWork #CareerGrowth #DataAnalysis
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Telecommunications and Collaboration Software
Why consider this job opportunity
Salary up to $186,200.00
Opportunity for career advancement and growth within a collaborative, growth-focused environment
Hybrid work model offering flexibility in work location
Comprehensive benefits program supporting physical, mental, emotional, and financial health
Engaging work culture aimed at delivering happiness and community contribution
Involvement in shaping retention performance strategies at scale
What to Expect (Job Responsibilities)
Own renewals forecasting methodology, reporting cadence, and accuracy improvements in partnership with Finance and Revenue leadership
Design and maintain forecast models that highlight churn risk, contraction trends, and pipeline gaps for executive visibility
Establish governance for renewal processes including account ownership and timing alignment across segments
Build dashboards incorporating health signals and leading indicators to enhance forecast confidence and risk management
Drive automation and process improvements to reduce manual effort and enable scalable renewals operations
What is Required (Qualifications)
Minimum of 7+ years in Renewals Operations, Sales Operations, Revenue Operations, or Go-To-Market Strategy roles
Proven experience in forecasting, reporting, and planning for renewals or retention motions
Advanced skills in building forecasts, dashboards, and executive reporting using analytical and data interpretation skills
Proficiency in Salesforce and data analysis tools
Experience in supporting enterprise or global renewals organizations with churn and retention analytics
How to Stand Out (Preferred Qualifications)
Familiarity with BI tools such as Tableau or Looker
Experience partnering with data science teams in SaaS environments
Strong ability to translate complex data into clear insights and actionable recommendations
#Telecommunications #CollaborationSoftware #RemoteWork #CareerGrowth #DataAnalysis
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr