Logo
job logo

Senior CSM: Scale Programs & Maximize Customer Value

Ketch, San Francisco, CA, United States


A leading data solutions company is seeking a Customer Success Manager in San Francisco to build and operate programs enhancing customer engagement. This role requires over 5 years in Customer Success within B2B SaaS and a Bachelor's degree. Responsibilities include creating scalable engagement strategies, collaborating cross-functionally, and measuring customer satisfaction and retention. The position supports hybrid work—3 days onsite—and offers a salary range of $140,000 to $170,000. #J-18808-Ljbffr