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Newsday Media Group is a locally owned, independent media company grounded in journalistic excellence, integrity, and commitment to the communities it serves. With 19 Pulitzer Prizes and dozens of Emmy Awards, it's one of the most decorated news organizations in the country.

The company is in the middle of a significant transformation, expanding from its newspaper roots into a multimedia operation spanning digital, video, podcasts, live events, and data-driven civic engagement. NMG properties include the flagship Newsday and Newsday.com, NewsdayTV, the Newsday Live events series, and nextLI, a civic research and community forum platform funded by The Rauch Foundation.

A new 130,000-square-foot headquarters in Melville features a broadcast-quality TV studio and multimedia production space. Newsday Live produces a growing calendar of food and wine tastings, author talks, sports Q&As, concerts, and community events. Feed Me, the company's food and dining vertical, includes a web series, quarterly print magazine, and restaurant coverage. Brand 360, the in-house content studio, partners with advertisers across healthcare, education, energy, tourism, and retail.

Newsday's investigative unit has driven real-world change, from prompting schools to replace unsafe football helmets to contributing reporting that led to federal corruption convictions. Community programs include the Newsday Marching Band Festival, CheerFest, Scholar-Artist honors, and partnerships with local nonprofits focused on hunger, housing, youth education, and child welfare.

For people who care about local journalism, multimedia storytelling, and community impact, Newsday is doing the work at scale.

","Melville, NY","coloredLogo","logoAttachment","thumbnail","thumbnailAttachment","newsday.jpg","hexCode","#D52B1E","headline","Award-Winning Local Media Powerhouse Serving Long Island & New York City","/companies/newsday-media-group","https://production-rails-default.s3.amazonaws.com/uploads/company/thumbnail_attachment/8752/newsday.jpg","hasJobSubmission","isSavedJob","similarJobs",[523,537,549,563,571],{"_435":434,"_439":524,"_470":471,"_462":463,"_248":525,"_446":447,"_433":434,"_113":526,"_437":199,"_438":199,"_472":471,"_448":199,"_449":527,"_431":531,"_473":474,"_436":120,"_487":532,"_478":533,"_489":526,"_490":534,"_492":493,"_494":535,"_496":536},["D",1774909034000],"Customer Relations Specialist Elevate the Customer Experience in a Fast Moving Aerospace Environment - - - - Location: - - Wichita, KS - - Type: - - Full-Time, 4 Month Consultant Contract (Potential Contract to Hire) - - Schedule: - - MondayFriday Relations, Specialist, Customer Experience, Customer Engagement, Operations, Support, Business Services, Staffing","PDS Tech is hiring: Customer Relations Specialist in Wichita",[528],{"_458":459,"_454":455,"_452":529,"_456":530,"_460":461},"Wichita, AR, United States, 67232","AR",["B","3075717085"],"1 hours ago","/jobs/3075717085-pds-tech-is-hiring-customer-relations-specialist-in-wichita","Wichita, AR, United States","/jobs?location=Wichita%2C+AR%2C+United+States","/jobs?keyword=PDS+Tech+is+hiring%3A+Customer+Relations+Specialist+in+Wichita",{"_435":434,"_439":538,"_470":471,"_462":539,"_248":540,"_446":541,"_433":434,"_113":442,"_437":199,"_438":199,"_472":471,"_448":199,"_449":542,"_431":544,"_473":545,"_436":120,"_487":546,"_478":547,"_489":442,"_490":484,"_492":548,"_494":495,"_496":497},["D",1774803600000],"PDS Tech Commercial","Customer Relations Specialist — Elevate the Customer Experience in a Fast Moving Aerospace Environment

Location:

Wichita, KS

Type:

Full-Time, 4 Month Consultant Contract (Potential Contract to Hire)

Schedule:

Monday–Friday, 7:30 AM or 8:00 AM to 3:30 PM or 4:00 PM

Pay Range:

$32–$35 per hour

About the Role\nPDS Tech Commercial is seeking a

Customer Relations Specialist

to support a leading aerospace organization by ensuring exceptional customer experiences across high visibility events, aftermarket support, and mission critical operations. Your work directly impacts customer satisfaction, brand reputation, and the smooth operation of the flying fleet.

This role is ideal for a detail oriented, customer focused professional who thrives in a dynamic environment and enjoys collaborating across teams, customers, and executive leadership.

What You’ll Do\nIn this role, you will provide comprehensive customer relations and operational support, ensuring flawless execution of customer engagements and aftermarket service activities, including:

Event & Customer Engagement Support

Ensure outstanding service delivery during customer visits, trade shows, air shows, conferences, product demos, and special events.

Coordinate agendas, manage logistics, and oversee promotional item distribution.

Support senior management during customer‑facing activities and ensure adherence to schedule, budgets, and commitments.

Aftermarket & AOG Support

Utilize quoting software to support aftermarket quoting requirements.

Determine production status, review system data for replacement parts, and collaborate with Manufacturing Engineers on spare configurations.

Make informed make/buy decisions for spares and administrate quotes through completion.

Liaison on AOG and spares requests for critical fleet support.

Cross‑Functional Coordination

Act as the primary interface between customers and executive management.

Support marketing goals and program objectives by aligning event execution and customer commitments with corporate standards.

Ensure compliance with customer ethics guidelines and internal company policies.

Required Qualifications

Minimum

5 years of customer service experience , preferably in a technical or aerospace‑focused environment.

Strong detail orientation with a proven ability to manage multiple priorities.

Experience working with quoting systems.

Ability to interpret production data and collaborate on make/buy decisions.

Excellent communication and organizational skills.

Ability to work the assigned schedule (7:30 AM or 8:00 AM start time).

Preferred Qualifications

Aerospace industry experience

or

a degree combined with customer service experience.

Experience supporting AOG or aftermarket operations.

Prior exposure to event coordination, senior leadership support, or logistics management.

A track record of strong performance suitable for contract‑to‑hire consideration.

Why Join Us\nAt PDS Tech Commercial, you’ll join a team committed to excellence, innovation, and customer success. This role offers the opportunity to support high‑impact programs, work closely with leading aerospace professionals, and contribute to mission critical aftermarket operations.

We offer:

Competitive compensation

A supportive and professional environment

Opportunities for long‑term placement based on performance

Exposure to premium aerospace programs and customer operations

Ready to Make an Impact?\nIf you’re a customer‑focused professional who thrives in fast‑paced environments and enjoys supporting high stakes aerospace operations, we want to hear from you.

Apply today and take the next step in your career with PDS Tech Commercial.

Pay Details:

$32.00 to $35.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short‑term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.pdstech.com/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance

Massachusetts Candidates Only:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

#J-18808-Ljbffr\n","Customer Relations Specialist — Elevate the Customer Experience in a Fast Moving Aerospace Environment

Location:

Wichita, KS
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