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Manager, Communications and Marketing

Hospitality Sales & Marketing Association International, Austin, TX, United States


America's Blood Centers, the leading association representing community-based blood centers, is seeking a

Communications and Marketing Manager

to support and strengthen our mission-driven work.

In this role, you’ll work closely with colleagues to create clear, useful, and engaging communications that serve our member organizations—from member updates and digital content to marketing materials and press statements. This is a great opportunity for a communications professional who enjoys collaboration, is eager to build skills, and wants to help ensure members have the tools, information, and visibility they need to fulfill their lifesaving mission.

Key Responsibilities Member Communications

Develop, draft, and distribute member communications including email updates, announcements, and special alerts

Ensure messaging is accurate, timely, and aligned with the association’s mission and strategic priorities

Collaborate with internal stakeholders to translate complex healthcare topics into clear, member-friendly communications

Website Management

Manage and maintain the association’s website, including content updates, organization, design, and SEO optimization

Partner with vendors on website enhancements and functionality improvements

Ensure content is current, accessible, and consistent in tone and brand

Social Media & Digital Marketing

Plan, create, and schedule social media content across platforms (e.g., LinkedIn, Instagram, and Facebook) that support membership engagement, events, and initiatives

Track basic performance metrics and adjust content strategies accordingly

Maintain a professional and consistent brand voice

Media & Public Relations

Serve as the primary point of contact for press inquiries, coordinating responses as needed

Draft press releases, statements, and talking points

Monitor media coverage relevant to the association and ensure stakeholders are aware of key topics of interest

Design & Creative Work

Create and update visual assets such as graphics, flyers, social media images, email templates, and simple promotional materials

Ensure all communications adhere to brand guidelines and maintain a professional, cohesive look

Collaborate with vendors on larger design or branding projects as needed

Additional Duties

Support communications planning for events, webinars, and initiatives

Maintain editorial calendars and communication schedules

Assist with other communications projects as needed

Required

Bachelor’s degree in Communications, Journalism, Public Relations, Marketing, or a related field

3+ years of relevant professional communications experience

Excellent writing, editing, and proofreading skills

Experience managing websites and content management systems (CMS)

Experience managing organizational social media accounts

Strong organizational skills and ability to manage multiple priorities independently

Preferred

Experience working in a membership-based organization

Familiarity with media monitoring tools and email marketing platforms

Basic understanding of analytics and performance metrics

What We Offer

Fully remote work environment

Competitive salary commensurate with experience

Comprehensive benefits package including health, dental, and vision insurance

Flexible paid time off and paid holidays

Meaningful work supporting the blood community

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