Strategic CSM — Enterprise Growth & Retention

A leading data governance company is seeking a Senior Customer Success Manager in Chicago to develop relationships with strategic customers while ensuring their success with the platform. Responsibilities include managing customer accounts, aligning product roadmaps, and leveraging metrics to drive satisfaction and growth. The ideal candidate will have 5-6 years in client-facing roles and be skilled in communication and problem-solving. This role supports a flexible work environment with opportunities for professional growth. #J-18808-Ljbffr