Instructional Designer
Apex Systems, Pensacola, FL, United States
Job Description
Site: Greater Pensacola Operations (PCC)
Business Unit: Marketing Operations (D0001513-Marketing Operations)
Location: Hybrid at Headquarters or Pensacola (GPO)
Summary: Design, setup, and operationalization of the Marketing Department's training and extended onboarding program.
Business Deliverables & Outcomes
Deliver a standardized, scalable onboarding and training experience that accelerates new-hire readiness and reduces operational variance across the Marketing team.
Develop Knowledge Management materials (onboarding and process documentation) and content management standards, which will support both immediate team needs and long-term onboarding consistency.
Translate procedural tribal knowledge and evolving processes into durable, searchable, and enterprise-aligned knowledge assets through advanced instructional design documentation expertise.
Build the foundational knowledge layer—process documentation, content management structures, learning assets, and standardized onboarding materials—using rapid, AI-supported development methods for reduced learning time and faster time-to-value.
Research and develop content on utilizing AI tools (Copilot, M365, Adobe Firefly, etc.) for rapid content production, enabling clean, consistent documentation, quick microlearning resources, and system walkthroughs without heavy development cycles.
Establish a sustainable Knowledge Management ecosystem that improves daily operations immediately while creating a scalable foundation for future onboarding and training.
Accelerate new hire readiness and reduce reliance on subject matter experts through well-documented, self-service training materials.
Support Long-Term Workforce Planning.
Develop lean, modular learning assets (microlearning videos, AI‑generated walkthroughs, quick‑reference guides, and lightweight self‑paced materials), ensuring training materials remain lightweight and easy to maintain.
Produce high‑quality documentation artifacts (process maps, SOPs, system walkthroughs, and job aids) with a focus on clarity, version control, and long‑term maintainability.
Navigate the full course design cycle from needs and gap analysis to course validation and evaluation.
Create tool walk‑throughs, system overviews, job aids, videos, centralized Training landing pages and a curated resource hub.
Facilitate pilots and gather feedback.
Create KPI and success metrics.
Incorporate data‑driven improvements.
Required Skills
Advanced curriculum development and strong documentation skills, including the ability to structure complex processes into straightforward, scalable, and user‑friendly knowledge artifacts.
Instructional design experience in building onboarding and training courses.
Ability to synthesize complex marketing processes.
Familiarity with: AEM, staff base (email), eLearning Tools (Storyline and Rise), multimedia design (Adobe Suite), and LMS Platforms (preferred in Oracle HCM).
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
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Business Unit: Marketing Operations (D0001513-Marketing Operations)
Location: Hybrid at Headquarters or Pensacola (GPO)
Summary: Design, setup, and operationalization of the Marketing Department's training and extended onboarding program.
Business Deliverables & Outcomes
Deliver a standardized, scalable onboarding and training experience that accelerates new-hire readiness and reduces operational variance across the Marketing team.
Develop Knowledge Management materials (onboarding and process documentation) and content management standards, which will support both immediate team needs and long-term onboarding consistency.
Translate procedural tribal knowledge and evolving processes into durable, searchable, and enterprise-aligned knowledge assets through advanced instructional design documentation expertise.
Build the foundational knowledge layer—process documentation, content management structures, learning assets, and standardized onboarding materials—using rapid, AI-supported development methods for reduced learning time and faster time-to-value.
Research and develop content on utilizing AI tools (Copilot, M365, Adobe Firefly, etc.) for rapid content production, enabling clean, consistent documentation, quick microlearning resources, and system walkthroughs without heavy development cycles.
Establish a sustainable Knowledge Management ecosystem that improves daily operations immediately while creating a scalable foundation for future onboarding and training.
Accelerate new hire readiness and reduce reliance on subject matter experts through well-documented, self-service training materials.
Support Long-Term Workforce Planning.
Develop lean, modular learning assets (microlearning videos, AI‑generated walkthroughs, quick‑reference guides, and lightweight self‑paced materials), ensuring training materials remain lightweight and easy to maintain.
Produce high‑quality documentation artifacts (process maps, SOPs, system walkthroughs, and job aids) with a focus on clarity, version control, and long‑term maintainability.
Navigate the full course design cycle from needs and gap analysis to course validation and evaluation.
Create tool walk‑throughs, system overviews, job aids, videos, centralized Training landing pages and a curated resource hub.
Facilitate pilots and gather feedback.
Create KPI and success metrics.
Incorporate data‑driven improvements.
Required Skills
Advanced curriculum development and strong documentation skills, including the ability to structure complex processes into straightforward, scalable, and user‑friendly knowledge artifacts.
Instructional design experience in building onboarding and training courses.
Ability to synthesize complex marketing processes.
Familiarity with: AEM, staff base (email), eLearning Tools (Storyline and Rise), multimedia design (Adobe Suite), and LMS Platforms (preferred in Oracle HCM).
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
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