BDC Consultant - AutoPark Honda
Holman Enterprises, Cary, NC, United States
Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.
Holman is currently seeking a highly motivated; customer focused Business Development Consultant to join our family at Autopark Honda in Cary! This in-store role is crucial in creating and maintaining a productive relationship between our virtual BDC and the Store to increase sales.
What will you do?
Maximize Internet Lead and Portfolio Management TO performance
Facilitate effective TO distribution to Sales Advisors
Follow-up with TO’s to ensure work-flows have been executed
Review internal notes ensuring each TO is handled personally and promptly
Keep daily notes on TO activity to ensure a regular follow up and reporting process
Be fully prepared for daily appointments
Confirm appointments prior to arrival time
Reschedule "No Show" appointments when necessary
Understand importance and benefits to the retail business
Identify opportunities to build trust and mutual respect
What are we looking for?
High school diploma
Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint)
Strong organizational skills
2-4 Years of Customer Service or Sales Experience
Experience in automotive industry a plus
Experience using CRM tools, Automotive CRM a plus
Familiarity with dealership operations a plus
Familiarity with BDC functions a plus
Experience reviewing and improving processes to increase efficiencies
Must be available to work Saturdays; will receive day off during the week
Must be available to work an 8:30 AM -5:30 PM or 10:00 AM-7:00 PM shift. Schedules may alternate to ensure coverage during store operating hours
We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location On target earnings fall within the range of $70,000.00 - $75,000.00 USD annually for full time employees, with higher earning potential. The annual compensation range is comprised of an hourly rate plus monthly bonus potential.
Benefits At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below are a brief overview of the programs available to full‑time employees (programs may vary by country or worker type):
Health Insurance
Vision Insurance
Dental Insurance
Life and Disability Insurance
Flexible Spending and Health Savings Accounts
Employee Assistance Program
401(k) plan with Company Match
Paid Time Off (PTO)
Paid Holidays, Bereavement, and Jury Duty
Paid Pregnancy/Parental leave
Paid Military Leave
Tuition Reimbursement
Artificial Intelligence Statement We recognize that applicants for positions at any organization may view AI tools for tasks such as drafting a resume or cover letter, provided the information is accurate and truthful. However, applicants should not use AI tools to:
Answer interview questions on their behalf, or use AI tools in any way during the interview or other qualification process(es).
Misrepresent or embellish qualifications, skills, or experience
Create false or misleading representations of identity (e.g., deepfakes or altered images/videos)
Your application, whether an AI tool is used or not, should reflect your authentic abilities and experiences. Any use of AI that compromises honesty or integrity may result in disqualification from the process.
Equal Opportunity Employment and Accommodations Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
If you are a person with a disability needing assistance with the application process, please contact HR@Holman.com
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
#J-18808-Ljbffr
Holman is currently seeking a highly motivated; customer focused Business Development Consultant to join our family at Autopark Honda in Cary! This in-store role is crucial in creating and maintaining a productive relationship between our virtual BDC and the Store to increase sales.
What will you do?
Maximize Internet Lead and Portfolio Management TO performance
Facilitate effective TO distribution to Sales Advisors
Follow-up with TO’s to ensure work-flows have been executed
Review internal notes ensuring each TO is handled personally and promptly
Keep daily notes on TO activity to ensure a regular follow up and reporting process
Be fully prepared for daily appointments
Confirm appointments prior to arrival time
Reschedule "No Show" appointments when necessary
Understand importance and benefits to the retail business
Identify opportunities to build trust and mutual respect
What are we looking for?
High school diploma
Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint)
Strong organizational skills
2-4 Years of Customer Service or Sales Experience
Experience in automotive industry a plus
Experience using CRM tools, Automotive CRM a plus
Familiarity with dealership operations a plus
Familiarity with BDC functions a plus
Experience reviewing and improving processes to increase efficiencies
Must be available to work Saturdays; will receive day off during the week
Must be available to work an 8:30 AM -5:30 PM or 10:00 AM-7:00 PM shift. Schedules may alternate to ensure coverage during store operating hours
We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location On target earnings fall within the range of $70,000.00 - $75,000.00 USD annually for full time employees, with higher earning potential. The annual compensation range is comprised of an hourly rate plus monthly bonus potential.
Benefits At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below are a brief overview of the programs available to full‑time employees (programs may vary by country or worker type):
Health Insurance
Vision Insurance
Dental Insurance
Life and Disability Insurance
Flexible Spending and Health Savings Accounts
Employee Assistance Program
401(k) plan with Company Match
Paid Time Off (PTO)
Paid Holidays, Bereavement, and Jury Duty
Paid Pregnancy/Parental leave
Paid Military Leave
Tuition Reimbursement
Artificial Intelligence Statement We recognize that applicants for positions at any organization may view AI tools for tasks such as drafting a resume or cover letter, provided the information is accurate and truthful. However, applicants should not use AI tools to:
Answer interview questions on their behalf, or use AI tools in any way during the interview or other qualification process(es).
Misrepresent or embellish qualifications, skills, or experience
Create false or misleading representations of identity (e.g., deepfakes or altered images/videos)
Your application, whether an AI tool is used or not, should reflect your authentic abilities and experiences. Any use of AI that compromises honesty or integrity may result in disqualification from the process.
Equal Opportunity Employment and Accommodations Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
If you are a person with a disability needing assistance with the application process, please contact HR@Holman.com
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
#J-18808-Ljbffr