CX Ops Manager — AI-Driven SaaS Analytics & Automation

A growing hospitality technology company seeks a CX Operations Manager to scale its Customer Experience organization. This hands-on role involves migrating support systems, optimizing AI tools, and enhancing CX workflows for efficiency. Candidates should have SaaS operations experience, strong analytical skills, and be comfortable implementing new systems. This position supports hybrid work in the Raleigh area, fostering career growth and impactful contributions to the company’s mission. #J-18808-Ljbffr