Xfinity Retail Sales Consultant (Knoxville West, TN)
Xfinity, Knoxville, TN, United States
Job Summary
$22.69+ Hourly ($15.00 base/hr + $1300/mo. Targeted Commission)
Responsibilities
Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations.
Providing outstanding customer service with all customer interactions.
Helping customers interpret and clarify their account statements and pay their bills in the store.
Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
Acting as brand ambassador to promote Comcast/Xfinity products.
Providing expert-level understanding and passion around technology, especially around Comcast products and services.
Maintaining detailed sales product knowledge, including competitive information.
Meeting goals and metrics.
Contributing to a fun and competitive environment! We aim to connect our products and services to our customer’s everyday lifestyles.
Qualifications
High School Diploma or equivalent.
Generally, requires 2-5 years related experience; prefer consumer electronics/wireless retail sales experience.
Ability to work a full time, flexible schedule which includes evenings, weekends, holidays, variable schedule.
Regular, consistent, and punctual attendance.
Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly.
Skills
Communication
Critical Thinking
Problem Solving
Customer-Focused
Persuasion
Professional Integrity
Resilience
Self Motivation
Teamwork
Technical Knowledge
Workplace Organization
Perks and Benefits
Medical, Dental, and Vision coverage
Comcast Xfinity courtesy services
Discount tickets to Universal Resorts
Paid Parental leave
Tuition reimbursement
Paid Time Off
401K Savings Plan – with up to 6% dollar-to-dollar matching.
…and much more
Compensation Base Pay: $15.00. Total Target Compensation (Base Pay plus Targeted Commission): $22.69.
Education High School Diploma / GED (Required)
Equal Opportunity Statement Comcast is an EOE/Veterans/Disabled/LGBTQ+ employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
#J-18808-Ljbffr
Responsibilities
Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations.
Providing outstanding customer service with all customer interactions.
Helping customers interpret and clarify their account statements and pay their bills in the store.
Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
Acting as brand ambassador to promote Comcast/Xfinity products.
Providing expert-level understanding and passion around technology, especially around Comcast products and services.
Maintaining detailed sales product knowledge, including competitive information.
Meeting goals and metrics.
Contributing to a fun and competitive environment! We aim to connect our products and services to our customer’s everyday lifestyles.
Qualifications
High School Diploma or equivalent.
Generally, requires 2-5 years related experience; prefer consumer electronics/wireless retail sales experience.
Ability to work a full time, flexible schedule which includes evenings, weekends, holidays, variable schedule.
Regular, consistent, and punctual attendance.
Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly.
Skills
Communication
Critical Thinking
Problem Solving
Customer-Focused
Persuasion
Professional Integrity
Resilience
Self Motivation
Teamwork
Technical Knowledge
Workplace Organization
Perks and Benefits
Medical, Dental, and Vision coverage
Comcast Xfinity courtesy services
Discount tickets to Universal Resorts
Paid Parental leave
Tuition reimbursement
Paid Time Off
401K Savings Plan – with up to 6% dollar-to-dollar matching.
…and much more
Compensation Base Pay: $15.00. Total Target Compensation (Base Pay plus Targeted Commission): $22.69.
Education High School Diploma / GED (Required)
Equal Opportunity Statement Comcast is an EOE/Veterans/Disabled/LGBTQ+ employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
#J-18808-Ljbffr