Retail Sales Associate - New Store Opening - 2109
FirstCash, Stephenville, TX, United States
Retail Sales Associate – Grand Opening Team
Join us as we launch our newest Cash America location! We are looking for a Retail Sales Associate to join our Grand Opening Team.
Compensation $11.00 to $13.00 per hour, plus an easily achievable commission structure that pays you for every transaction you process. Our retail sales associates can earn up to 8% on transactions, averaging an additional $1.00 per hour on top of your hourly rate.
Perks & Benefits
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
The best working hours in the business. Stores open 9 AM–6 PM; many stores are closed on Sundays.
Earned Wage Access program (up to 50% of wages earned; up to seven withdrawals per payroll cycle).
Unlimited commission above your hourly base rate.
VACATION: Employees are granted one week of paid vacation after completing six months of active, full‑time service. Eligible employees are provided an additional week (40 hours) of vacation after completing one (1) year of active employment and two (2) weeks (80 hours) of vacation on each anniversary date thereafter (*if applicable, the PTO/Vacation grant is adjusted in accordance with state/local municipality requirements). 120 hours after five (5) years.
SICK/PERSONAL: Eligible employees are granted 8 hours (after 6 months of employment) to be used before their first (1st) anniversary and granted 16 hours each anniversary thereafter (years 2-5) (if applicable, sick time is adjusted and granted in accordance with state/local municipality requirements). 24 hours after five (5) years.
Employee discounts available to all employees on the first day of active employment.
Tuition Reimbursement with FirstCash Education (allowing up to $2,000 per year) for full‑time employees who meet the minimum program requirements.
Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks.
Auto‑enrollment in the FirstCash 401(k) after six months of employment.
Access to the FirstCash Pet Insurance program.
Position Summary We are seeking entry‑level, full‑time Sales Associates in our pawn store locations nationwide. The Associate works with the entire staff to deliver customer service on both the lending and retail sides of the business, processing sales, loans, and other transactions. The position involves the sale and loan of jewelry, tools, electronics, firearms (in FFL locations), and more. Employees earn an hourly wage plus commission based on productivity.
Responsibilities
Greet and interact with all customers to build rapport and recommend financial solutions.
Perform non‑management open/close procedures.
Maintain a clean, stocked sales floor and display merchandise.
Process sales and loan transactions in accordance with policies, procedures, and regulatory requirements.
Handle all cash and negotiable items in compliance with established policies.
Answer incoming calls per company standards.
Communicate legal aspects of pawn and buy transactions to customers.
Communicate effectively with coworkers and managers, displaying respect and using effective communication tools.
Partner with all employees to create a positive customer experience.
Successfully complete assigned training.
Perform other related duties as assigned.
Minimum Requirements & Qualifications
Willing and able to lift/carry up to 50 pounds.
Willing and able to perform duties for extended periods (standing, stooping, walking, climbing, etc.).
Ability to work with firearms and to obtain firearms certification when required.
May be asked to assist customers on the exterior of the building or retrieve products from exterior storage.
Minimum age: 18 years.
High School Diploma, GED, or equivalent experience.
Strong desire to work, serve customers, work with people, and be team‑oriented.
Ability to multitask in a fast‑paced environment.
Proficiency in basic math calculations.
Cash handling experience preferred.
Flexible to work in multiple locations, as business needs dictate.
Flexible to work a flexible retail schedule, including weekends and holidays.
Computer literate and able to operate POS systems and common office machines.
Commission Plan Information Pawnbrokers have the potential to earn 2–8% commission based on the gross profit of their personal performance. Detailed information is provided during the interview process.
Additional Notes Information contained in this description is not meant to be an all-inclusive list of duties and responsibilities. Management may assign or reassign duties as necessary. Employees who accept a position agree to a binding arbitration agreement to resolve disputes. Pay rates will not be below any applicable local minimum wage requirements.
Equal Opportunity Employer FirstCash Holdings, Inc. is an Equal Opportunity Employer. We provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. We provide reasonable accommodations for qualified individuals with disabilities.
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Compensation $11.00 to $13.00 per hour, plus an easily achievable commission structure that pays you for every transaction you process. Our retail sales associates can earn up to 8% on transactions, averaging an additional $1.00 per hour on top of your hourly rate.
Perks & Benefits
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
The best working hours in the business. Stores open 9 AM–6 PM; many stores are closed on Sundays.
Earned Wage Access program (up to 50% of wages earned; up to seven withdrawals per payroll cycle).
Unlimited commission above your hourly base rate.
VACATION: Employees are granted one week of paid vacation after completing six months of active, full‑time service. Eligible employees are provided an additional week (40 hours) of vacation after completing one (1) year of active employment and two (2) weeks (80 hours) of vacation on each anniversary date thereafter (*if applicable, the PTO/Vacation grant is adjusted in accordance with state/local municipality requirements). 120 hours after five (5) years.
SICK/PERSONAL: Eligible employees are granted 8 hours (after 6 months of employment) to be used before their first (1st) anniversary and granted 16 hours each anniversary thereafter (years 2-5) (if applicable, sick time is adjusted and granted in accordance with state/local municipality requirements). 24 hours after five (5) years.
Employee discounts available to all employees on the first day of active employment.
Tuition Reimbursement with FirstCash Education (allowing up to $2,000 per year) for full‑time employees who meet the minimum program requirements.
Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks.
Auto‑enrollment in the FirstCash 401(k) after six months of employment.
Access to the FirstCash Pet Insurance program.
Position Summary We are seeking entry‑level, full‑time Sales Associates in our pawn store locations nationwide. The Associate works with the entire staff to deliver customer service on both the lending and retail sides of the business, processing sales, loans, and other transactions. The position involves the sale and loan of jewelry, tools, electronics, firearms (in FFL locations), and more. Employees earn an hourly wage plus commission based on productivity.
Responsibilities
Greet and interact with all customers to build rapport and recommend financial solutions.
Perform non‑management open/close procedures.
Maintain a clean, stocked sales floor and display merchandise.
Process sales and loan transactions in accordance with policies, procedures, and regulatory requirements.
Handle all cash and negotiable items in compliance with established policies.
Answer incoming calls per company standards.
Communicate legal aspects of pawn and buy transactions to customers.
Communicate effectively with coworkers and managers, displaying respect and using effective communication tools.
Partner with all employees to create a positive customer experience.
Successfully complete assigned training.
Perform other related duties as assigned.
Minimum Requirements & Qualifications
Willing and able to lift/carry up to 50 pounds.
Willing and able to perform duties for extended periods (standing, stooping, walking, climbing, etc.).
Ability to work with firearms and to obtain firearms certification when required.
May be asked to assist customers on the exterior of the building or retrieve products from exterior storage.
Minimum age: 18 years.
High School Diploma, GED, or equivalent experience.
Strong desire to work, serve customers, work with people, and be team‑oriented.
Ability to multitask in a fast‑paced environment.
Proficiency in basic math calculations.
Cash handling experience preferred.
Flexible to work in multiple locations, as business needs dictate.
Flexible to work a flexible retail schedule, including weekends and holidays.
Computer literate and able to operate POS systems and common office machines.
Commission Plan Information Pawnbrokers have the potential to earn 2–8% commission based on the gross profit of their personal performance. Detailed information is provided during the interview process.
Additional Notes Information contained in this description is not meant to be an all-inclusive list of duties and responsibilities. Management may assign or reassign duties as necessary. Employees who accept a position agree to a binding arbitration agreement to resolve disputes. Pay rates will not be below any applicable local minimum wage requirements.
Equal Opportunity Employer FirstCash Holdings, Inc. is an Equal Opportunity Employer. We provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. We provide reasonable accommodations for qualified individuals with disabilities.
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