Director of Quality Engineering

Enterprise Quality Strategy & Leadership

• Serve as a trusted advisor to Business, Product, and Technology leadership, championing Quality Engineering practices across enterprise platforms and digital ecosystems.
• Define, own, and govern the enterprise Quality Engineering strategy, roadmap, operating model, and standards , aligned to modernization and transformation initiatives.
• Lead the shift from traditional testing models to automation‑first, risk‑based, and engineering‑driven quality practices to accelerate delivery and reduce manual effort.
• Embed quality as a shared accountability across Agile and Product teams through Shift Left , DevOps integration, and continuous quality practices.
• Influence enterprise technology strategy by advocating for improved testability, observability, automation, and release confidence , including tool selection.

Quality Engineering Execution & Governance

• Scale automation coverage across functional, regression, integration, performance, and non‑functional testing to reduce cycle time and reliance on manual testing.
• Embed Quality Engineering into cloud, digital, and platform modernization programs to ensure quality at scale.
• Establish and govern enterprise quality processes covering planning, execution, defect management, release readiness, and post‑release validation.
• Define and operationalize enterprise quality KPIs and dashboards (automation coverage, escaped defects, release health, cycle time, defect trends) to support data‑driven decision‑making.
• Provide executive‑level reporting on quality risks, readiness, trends, and remediation plans.
• Ensure regulatory, compliance, and audit requirements are met through strong traceability, reporting, and controlled quality processes.
• Align quality priorities with business risk, customer impact, and portfolio objectives.

People, Delivery & Financial Management

• Lead and develop global Quality Engineering teams across onshore, nearshore, and offshore locations.
• Establish clear accountability through operating models and RACI frameworks , enabling managers and leads to own delivery while the Director focuses on strategy and transformation.
• Mentor and grow future Quality Engineering leaders while fostering a culture of high performance, ownership, and continuous improvement.
• Own the Quality Engineering financial strategy , including budgets, forecasts, vendor partnerships, contracts, and SOWs, ensuring value, scalability, and alignment with enterprise goals.

Required Qualifications

• 15+ years of experience in Quality Assurance / Quality Engineering, with 10+ years leading Quality Engineering teams through large‑scale enterprise transformation.
• Proven success modernizing testing frameworks and Quality Engineering practices within financial services or insurance environments (personal and commercial lines experience strongly preferred).
• Hands‑on experience with modern test automation and performance tools such as Playwright, Selenium, JMeter, Gatling, LoadRunner , and other cloud‑based testing platforms.
• Demonstrated leadership in building enterprise automation frameworks , ideally within large core platforms (e.g., policy, billing, claims ecosystems).
• Experience converting high‑value regression and smoke tests from manual to automated suites, prioritizing risk and ROI , and integrating into CI/CD pipelines.
• Strong experience modernizing quality practices across APIs, events, microservices, and data platforms , crafting strategies that cover both core systems and connected digital ecosystems.
• Proven ability to lead geographically distributed teams and external partners , driving accountability through structured operating models.
• Exceptional leadership, stakeholder management, and communication skills with the ability to influence at the executive level.
• Strong analytical, problem‑solving skills, attention to detail, and ability to manage multiple priorities in a fast‑paced, high‑performance environment.
• Comprehensive health coverage including Medical, Dental, Vision, Life, and Disability Insurance (short‑ and long‑term).
• 401(k) retirement plan with generous employer match.
• Four weeks of paid time off .
• Additional lifestyle benefits, including pet insurance .

Benefits

Benefit offerings include medical, dental, vision, life insurance, short‑term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer / Veterans / Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers

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