Customer Service Representative

Americold - 1229 Fleetway Drive - Responsibilities: Respond to inquiries, processing orders, and handling complaints in a prompt, courteous, and efficient manner; Greet visitors, respond to telephone calls, scheduling and various clerical duties; Acts as liaison between customer and warehouse for account administration, customer, and office for invoicing and credit changes; Generate all paperwork/information required for customer work orders including checking on special requests, expediting orders where necessary, tracking orders and post inventory records; Provide clerical support including overseeing all paperwork associated with orders, maintaining corresponding files, answering phones, operating office equipment/computers needed to perform duties