Claims Representative Entry Level
Sentry, Madison, WI, United States
Join our Rapid Resolution team by leading claim investigations, assessing liability, and driving fast, fair resolutions for policyholders. This position will be located at our Madison, WI office following the hybrid work model and is NOT available for remote work.
What You’ll Do As a Claims Representative Entry Level, you will:
Gain knowledge to verify coverage, compensability, and reasonable payments by thoroughly reviewing the policy, accident details, and other pertinent information related to the claim.
Develop investigative claims skills by taking and reviewing recorded statements from involved parties and witnesses, reviewing police reports, and other pertinent evidence.
Build knowledge to evaluate claims exposure appropriately, establishing timely reserves.
Comply with industry regulations, legal requirements, and internal company policies through thorough documentation of all decisions, correspondence, and discussions that occur throughout the life cycle of the claim.
Support customers with empathy and understanding, assisting them through difficult situations and effectively communicating the claims process, ongoing claim status, and decisions, including the reasoning behind them.
Obtain and maintain state licensing requirements.
What It Takes
Bachelor’s degree or equivalent work experience.
Previous insurance-related and/or customer service experience is preferred.
Ability to professionally communicate verbally and in writing.
Ability to exercise effective time management skills.
Shows technological aptitude.
Must be able to travel as necessary to satisfactorily complete job responsibilities.
What You’ll Receive At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you’ll receive.
Flexibility through a scheduled Hybrid work model: Monday and Friday work from home if you choose to, Tuesday through Thursday you’ll work in office.
In‑office workspace and materials for your home office; prior to your start, Sentry will provide equipment for your home office.
Meal Subsidy available for associates who report to an office.
401(K) plan with a dollar‑for‑dollar match on your first eight percent, plus immediate vesting.
Continue education and career development through Sentry University (SentryU) and utilize tuition reimbursement.
Generous Paid‑Time Off plan and Volunteer‑Time off.
Group Medical, Dental, Vision, Life insurance, Parental leave, and Health & Wellness benefits.
Well‑being and Employee Assistance programs.
Sentry Foundation gift‑matching program to encourage charitable giving.
About Sentry Sentry was founded in 1904 and has become one of the largest and financially strongest mutual insurance companies in the United States, rated A+ by A.M. Best. Our headquarters are in Stevens Point, Wisconsin, with offices nationwide. We offer a rewarding and challenging work environment with opportunities for professional development and growth.
Talent Acquisition Specialist Shea Supa
Equal Employment Opportunity Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.
#J-18808-Ljbffr
What You’ll Do As a Claims Representative Entry Level, you will:
Gain knowledge to verify coverage, compensability, and reasonable payments by thoroughly reviewing the policy, accident details, and other pertinent information related to the claim.
Develop investigative claims skills by taking and reviewing recorded statements from involved parties and witnesses, reviewing police reports, and other pertinent evidence.
Build knowledge to evaluate claims exposure appropriately, establishing timely reserves.
Comply with industry regulations, legal requirements, and internal company policies through thorough documentation of all decisions, correspondence, and discussions that occur throughout the life cycle of the claim.
Support customers with empathy and understanding, assisting them through difficult situations and effectively communicating the claims process, ongoing claim status, and decisions, including the reasoning behind them.
Obtain and maintain state licensing requirements.
What It Takes
Bachelor’s degree or equivalent work experience.
Previous insurance-related and/or customer service experience is preferred.
Ability to professionally communicate verbally and in writing.
Ability to exercise effective time management skills.
Shows technological aptitude.
Must be able to travel as necessary to satisfactorily complete job responsibilities.
What You’ll Receive At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you’ll receive.
Flexibility through a scheduled Hybrid work model: Monday and Friday work from home if you choose to, Tuesday through Thursday you’ll work in office.
In‑office workspace and materials for your home office; prior to your start, Sentry will provide equipment for your home office.
Meal Subsidy available for associates who report to an office.
401(K) plan with a dollar‑for‑dollar match on your first eight percent, plus immediate vesting.
Continue education and career development through Sentry University (SentryU) and utilize tuition reimbursement.
Generous Paid‑Time Off plan and Volunteer‑Time off.
Group Medical, Dental, Vision, Life insurance, Parental leave, and Health & Wellness benefits.
Well‑being and Employee Assistance programs.
Sentry Foundation gift‑matching program to encourage charitable giving.
About Sentry Sentry was founded in 1904 and has become one of the largest and financially strongest mutual insurance companies in the United States, rated A+ by A.M. Best. Our headquarters are in Stevens Point, Wisconsin, with offices nationwide. We offer a rewarding and challenging work environment with opportunities for professional development and growth.
Talent Acquisition Specialist Shea Supa
Equal Employment Opportunity Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.
#J-18808-Ljbffr