Director of Banquets

* Competitive health & wellness benefits, 401(k) & company match* Paid Sick Days, Vacation, and Holidays, Paid Bereavement* Pet Insurance and Paid Pet Bereavement* Training & Development opportunities, career growth* Tuition Reimbursement* Team Member Hotel Rates, other discounts, perks and moreA strategic and service-driven Director of Banquets who thrives in orchestrating unforgettable guest experiences through flawless event execution. You’ll lead with vision and precision, ensuring every banquet - from elegant weddings to high-profile conferences - is delivered with excellence and grace.In this role, you’ll collaborate across departments to bring events to life, manage a high-performing team, and uphold Loews’ standards of hospitality. From setup to service, you’ll be the driving force behind seamless operations and elevated guest satisfaction.* **Detail-Oriented Executor**: You manage timelines, staffing, and service standards with precision and care.* **Financially Savvy Operator:** You understand labor management, cost controls, and operational metrics and use them to balance guest experience with financial performance.Oversee event setup, food and beverage service, and guest experience with a focus on excellence. Liaise with external vendors to secure rentals, décor, and services that enhance the guest experience. ## Team Member Engagement & Culture* Foster a positive, inclusive work environment that promotes team member engagement, accountability, and professional growth, aligned with the hotel’s people strategy and Loews’ culture of service excellence.* Lead regular departmental meetings to ensure transparent communication, alignment on priorities, and awareness of hotel initiatives.* Encourage recognition, feedback, and collaboration to strengthen morale, retention, and performance.**Other Responsibilities*** Ensure compliance with all federal, state, and local employment, wage, and safety regulations as applicable to banquet operations.* Ensure cleanliness and maintenance of Banquet spaces and equipment.* Follow emergency procedures and comply with safety standards.* Maintain compliance with grooming, uniform, and service expectations.* Attend/complete all mandatory training sessions and meetings.* Stand, walk, reach, and lift/pull/push 50+ pounds regularly throughout shift depending on operational needs.* Work varying schedules to include nights, weekends, and holidays as needed.* Demonstrate regular and reliable attendance* Perform other duties as assigned* Ability to perform extended periods of walking, standing, and movement throughout multiple dining and service areas as part of daily operational oversight.* Ability to lift, carry, push, or pull items commonly used in food and beverage operations (50+ pounds, with or without assistance or equipment) to support service and operational needs.* Ability to bend, reach, navigate busy environments, and respond quickly to operational demands in a fast‐paced hospitality setting.* Certified Food Service Manager and TIPS (or Local/State alcohol training equivalent) Certification required.* Strong leadership, communication, and organizational skills.* Ability to maintain effective operating controls to maximize efficiency and guest satisfaction.* Professional, friendly demeanor with the ability to engage guests by name when appropriate.* Proficiency in Micros, Delphi, and Adaco operating systems is a plus.Five to seven years of progressive management experience in an upscale, hotel or banquet operation, with 2+ years of Banquet operation leadership preferred.High School Diploma, or equivalent. Degree in Hospitality/Restaurant Management, and/or relevant work experience, preferred. Thorough knowledge of all matters relating to the proper administration and operation of banquet food service operations.

Headquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service.

As one of the only independently owned family hotel companies, we know that hospitality comes from the heart.Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada.

Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach.

We pride ourselves on the individuality and uniqueness of our offering.Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades.

We offer progressive benefits including paid parental leave, 401K matching and travel benefits, and opportunities for ongoing learning and development.

But beyond that, as a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco-friendly and sustainability programs, and one that is always a good neighbor to their communities, supporting them in ways large and small.

We welcome you to join us.Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. #J-18808-Ljbffr