Customer Service Representative
TEKsystems, Plymouth, MI, United States
Responsibilities
Customer service representative working in a call center environment
Handling inbound and some follow-up calls
Answer calls and questions on prior authorization, general questions, and some confidential information
Provide great customer service with high-level attention to detail; enter information accurately
Measured on Quality and Accuracy; might range from 50–100 calls a day, depending on complexity
Utilize multiple systems and programs to track information and update communication with customers
Additional Skills & Qualifications
1 year of recent call center experience
Tenure of 1 year in a job
Candidates Must Have The Following
No jumpy resumes
At least a year of high-volume call center experience in the last 2–3 years
Typing at least 30 WPM
Computer knowledge and skills
Salary & Benefits The pay range for this position is $21.00 – $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Location & Employment Type This is a Contract to Hire position based out of Plymouth, MI. This position is fully onsite.
Application Deadline This position is anticipated to close on Apr 6, 2026.
Equal Opportunity Employer The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Customer service representative working in a call center environment
Handling inbound and some follow-up calls
Answer calls and questions on prior authorization, general questions, and some confidential information
Provide great customer service with high-level attention to detail; enter information accurately
Measured on Quality and Accuracy; might range from 50–100 calls a day, depending on complexity
Utilize multiple systems and programs to track information and update communication with customers
Additional Skills & Qualifications
1 year of recent call center experience
Tenure of 1 year in a job
Candidates Must Have The Following
No jumpy resumes
At least a year of high-volume call center experience in the last 2–3 years
Typing at least 30 WPM
Computer knowledge and skills
Salary & Benefits The pay range for this position is $21.00 – $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Location & Employment Type This is a Contract to Hire position based out of Plymouth, MI. This position is fully onsite.
Application Deadline This position is anticipated to close on Apr 6, 2026.
Equal Opportunity Employer The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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