Account Manager
Elsevier, Chicago, IL, United States
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R111100**Account Manager****About our Team**Elsevier is a global information analytics company that helps institutions and professionals progress science, advance healthcare and improve performance for the benefit of humanity. We serve the research, academic and clinical communities through the application of technology and analytics to content. In this way, we empower those communities to contribute to social progress, to enhance human well-being and to share and expand the breadth of human knowledge**Responsibilities**Drive Commercial Edge* Prioritize customers: Conduct comprehensive needs analysis to understand customer challenges, goals, and opportunities.* Represent Elsevier as a trusted advisor, aligning solutions to customer strategies and delivering measurable improvements.* Deliver sustainable performance: Achieve revenue targets through new sales and timely renewals, ensuring long-term account growth.* Use data and insights to inform decisions, forecast accurately, and identify growth opportunities across the full portfolio.Collaborate to Deliver* Partner with internal teams (marketing, product, customer success) to design and execute strategic account plans.* Communicate impactfully with stakeholders, presenting solutions clearly and persuasively.* Champion inclusion and leverage diverse perspectives to strengthen customer engagement and team performance.Act with Agility* Navigate complex, matrix environments and adapt quickly to changing customer needs and market conditions.* Embrace curiosity by continuously learning about customer industries, Elsevier’s evolving portfolio, and emerging trends.* Build strong internal and external connections to accelerate decision-making and reduce barriers.## Core Competencies* Customer Needs Analysis: Ability to uncover and interpret customer priorities, pain points, and strategic objectives.* Portfolio Expertise: Deep understanding of Elsevier’s full product and service offering, and ability to position integrated solutions.* Results Orientation: Demonstrates urgency and accountability in achieving revenue and growth targets.* Data-Driven Decision Making: Uses analytics and insights to guide actions and measure impact.* Inclusive Collaboration: Builds trust and fosters cooperation across diverse teams and stakeholders.* Agility and Resilience: Adapts to complexity and maintains focus under pressure.## Experience & Qualifications* Bachelor’s degree or equivalent professional experience.* Minimum 3 years in B2B sales or account management, preferably in corporate or knowledge-based industries.* Proven success in strategic account planning and consultative selling.* Have communication, negotiation, and presentation skills.* Proficiency in Salesforce, Microsoft Office, and other sales enablement tools.* Experience working in a matrix organization and managing complex stakeholder relationships.U.S. National Base Pay Range: $65,600 - $109,200. Total Target Cash Range: $100,900 - $168,200. Geographic differentials may apply in some locations to better reflect local market rates.If performed in Colorado, the base pay range is $65,600 - $109,200, the total target cash range is $100,900 - $168,200.If performed in Illinois, the base pay range is $68,900 - $114,800, the total target cash range is $105,900 - $176,600.If performed in Chicago, IL, the base pay range is $72,100 - $120,200, the total target cash range is $111,000 - $185,000.If performed in New York, the base pay range is $72,100 - $120,200, the total target cash range is $111,000 - $185,000.If performed in New York City, the base pay range is $78,700 - $131,100, the total target cash range is $121,100 - $201,900.If performed in Rochester, NY, the base pay range is $65,600 - $109,200, the total target cash range is $100,900 - $168,200.If performed in New Jersey, the base pay range is $74,074 - $118,326, the total target cash range is $113,960 - $182,040.If performed in Ohio, the base pay range is $62,300 - $103,700, the total target cash range is $95,900 - $159,800.Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.Application deadline is 05/08/2026.**We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click**
**to access benefits specific to your location.**We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our
or please contact 1-855-833-5120.**Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams** **.**Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.***USA Job Seekers:***.Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all.We support continuous discovery and uphold the highest standards of content integrity, reliability, and reproducibility so the communities we serve can advance their field of science, healthcare or innovation with confidence. By combining high-quality content with powerful analytics, we transform complexity into clarity and deliver mission-critical insights that help professionals make better decisions when it matters most.We deliver insights that help research institutions, governments, and funders achieve their goals. We help researchers discover and share knowledge, collaborate, and accelerate innovation. We help librarians provide verified, quality information to universities. We help innovators turn knowledge into new products. We help health professionals improve patient care and educators train the next generation of doctors and nurses. Connecting quality content and innovative technologies, we make progress go further and happen faster. And by championing inclusion and sustainability, we ensure progress benefits all.With 9,500 employees, over 2,300 technologists in 5 major tech hubs, and more than 60 locations across the globe, we are committed to supporting the scientific and healthcare communities around the world. We offer a diverse range of opportunities across technology, commercial, business, and early career jobs. If you are looking for a career that inspires progress in science, innovation and health, and allows you to grow every day, find your team at Elsevier.Elsevier is part of RELX Group.Let’s shape progress together. Join us.elsevier.com/about/careers #J-18808-Ljbffr
Home based-North Carolina:
Massachusetts:
Florida:
Georgia:
Ohiotime type:
Full timeposted on:
Posted Yesterdaytime left to apply:
End Date: May 8, 2026 (30+ days left to apply)job requisition id:
R111100**Account Manager****About our Team**Elsevier is a global information analytics company that helps institutions and professionals progress science, advance healthcare and improve performance for the benefit of humanity. We serve the research, academic and clinical communities through the application of technology and analytics to content. In this way, we empower those communities to contribute to social progress, to enhance human well-being and to share and expand the breadth of human knowledge**Responsibilities**Drive Commercial Edge* Prioritize customers: Conduct comprehensive needs analysis to understand customer challenges, goals, and opportunities.* Represent Elsevier as a trusted advisor, aligning solutions to customer strategies and delivering measurable improvements.* Deliver sustainable performance: Achieve revenue targets through new sales and timely renewals, ensuring long-term account growth.* Use data and insights to inform decisions, forecast accurately, and identify growth opportunities across the full portfolio.Collaborate to Deliver* Partner with internal teams (marketing, product, customer success) to design and execute strategic account plans.* Communicate impactfully with stakeholders, presenting solutions clearly and persuasively.* Champion inclusion and leverage diverse perspectives to strengthen customer engagement and team performance.Act with Agility* Navigate complex, matrix environments and adapt quickly to changing customer needs and market conditions.* Embrace curiosity by continuously learning about customer industries, Elsevier’s evolving portfolio, and emerging trends.* Build strong internal and external connections to accelerate decision-making and reduce barriers.## Core Competencies* Customer Needs Analysis: Ability to uncover and interpret customer priorities, pain points, and strategic objectives.* Portfolio Expertise: Deep understanding of Elsevier’s full product and service offering, and ability to position integrated solutions.* Results Orientation: Demonstrates urgency and accountability in achieving revenue and growth targets.* Data-Driven Decision Making: Uses analytics and insights to guide actions and measure impact.* Inclusive Collaboration: Builds trust and fosters cooperation across diverse teams and stakeholders.* Agility and Resilience: Adapts to complexity and maintains focus under pressure.## Experience & Qualifications* Bachelor’s degree or equivalent professional experience.* Minimum 3 years in B2B sales or account management, preferably in corporate or knowledge-based industries.* Proven success in strategic account planning and consultative selling.* Have communication, negotiation, and presentation skills.* Proficiency in Salesforce, Microsoft Office, and other sales enablement tools.* Experience working in a matrix organization and managing complex stakeholder relationships.U.S. National Base Pay Range: $65,600 - $109,200. Total Target Cash Range: $100,900 - $168,200. Geographic differentials may apply in some locations to better reflect local market rates.If performed in Colorado, the base pay range is $65,600 - $109,200, the total target cash range is $100,900 - $168,200.If performed in Illinois, the base pay range is $68,900 - $114,800, the total target cash range is $105,900 - $176,600.If performed in Chicago, IL, the base pay range is $72,100 - $120,200, the total target cash range is $111,000 - $185,000.If performed in New York, the base pay range is $72,100 - $120,200, the total target cash range is $111,000 - $185,000.If performed in New York City, the base pay range is $78,700 - $131,100, the total target cash range is $121,100 - $201,900.If performed in Rochester, NY, the base pay range is $65,600 - $109,200, the total target cash range is $100,900 - $168,200.If performed in New Jersey, the base pay range is $74,074 - $118,326, the total target cash range is $113,960 - $182,040.If performed in Ohio, the base pay range is $62,300 - $103,700, the total target cash range is $95,900 - $159,800.Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.Application deadline is 05/08/2026.**We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click**
**to access benefits specific to your location.**We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our
or please contact 1-855-833-5120.**Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams** **.**Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.***USA Job Seekers:***.Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all.We support continuous discovery and uphold the highest standards of content integrity, reliability, and reproducibility so the communities we serve can advance their field of science, healthcare or innovation with confidence. By combining high-quality content with powerful analytics, we transform complexity into clarity and deliver mission-critical insights that help professionals make better decisions when it matters most.We deliver insights that help research institutions, governments, and funders achieve their goals. We help researchers discover and share knowledge, collaborate, and accelerate innovation. We help librarians provide verified, quality information to universities. We help innovators turn knowledge into new products. We help health professionals improve patient care and educators train the next generation of doctors and nurses. Connecting quality content and innovative technologies, we make progress go further and happen faster. And by championing inclusion and sustainability, we ensure progress benefits all.With 9,500 employees, over 2,300 technologists in 5 major tech hubs, and more than 60 locations across the globe, we are committed to supporting the scientific and healthcare communities around the world. We offer a diverse range of opportunities across technology, commercial, business, and early career jobs. If you are looking for a career that inspires progress in science, innovation and health, and allows you to grow every day, find your team at Elsevier.Elsevier is part of RELX Group.Let’s shape progress together. Join us.elsevier.com/about/careers #J-18808-Ljbffr