
Director, Resiliency & Reliability Tech Risk Guide - Enterprise Services Risk
Capital One, Chicago, IL, United States
* Serve as a Technology Risk Director for the Resilience and Reliability Engineering (R2E) team to propel technology risk agenda and help CORE make informed decisions.* Build successful relationships with Tech and other team members to understand the impact of technology risk on critical business processes* Perform risk reviews during various processes such as Risk Control and Self Assessments (RCSAs), Process Level Assessments (PLA), Exceptions, Applications, Targeted Risk Assessments and recommend on risk mitigation activities.* Lead the risk reviews of all issues in the space, ensuring remediation plans are comprehensive, and executed in a timely manner based on commitments* Influence leaders within Tech, Compliance, Cyber Security, second line risk organizations, and Internal Audit on key technology risks and actions needed* Have the ability to identify the risks that need to be raised to leaders and share those topics in a concise and actionable delivery style* Conduct monthly risk reviews with the executives and support reporting for technology risk metrics* Develop risk analysis, perform deep dive investigations, and drive specific risk initiatives to minimize risk posture and strengthen overall control suite effectiveness* Design and support internal risk and control governance processes* Identify and implement continual tech risk program enhancements based on industry standards and best practices in alignment with Capital One’s strategic risk direction* Support the Enterprise Services (ES) Risk organization by implementing new and innovative ideas* Perform high context critical thinking and problem solving to address key Capital One challenges as we embark to deliver cutting edge Cloud and AI solutions* Bachelor’s Degree or Military experience* At least 7 years of experience in Cybersecurity, Technology, Risk Management, or External Audit, or a combination* At least 7 years of experience in project, process, or program management* At least 7 years of experience supporting, partnering, and interacting with internal or external business clients* At least 4 years of People Management experience* 10+ years of experience in Cybersecurity, Technology, Risk Management, or Project/Program Management* Consulting experience with a Big 4 firm* 5+ years of experience leading cross-functional tech and cyber risk management projects specifically within public cloud-based environments* 3+ years of experience formally managing risks, governance, and controls for technology, digital products, and solutions* 3+ years of experience in the Financial Services industry* Professional Certifications (AWS, Azure, GCP, CCSP, CCSK)* Risk Certifications (CRISC, CISA, CISM, CRCM, CAMS, CIPP, ABA Risk Management Certification)* Functional, in-depth knowledge of Cloud Environments, Cybersecurity tooling, SaaS, and enterprise technology platforms* Technical proficiency of resilience and reliability (incident management, problem management, measuring customer impact, architecture governance concepts)* Ability to set direction, delegate tasks, and influence cross-functional teams to deliver resultsCapital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
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