Product Specialist
Mondi plc, Phila, PA, United States
Mondi
Mondi is a global leader in packaging and paper, contributing to a better world by developing and producing products that are sustainable by design. Sustainability is at the heart of our strategy and intrinsic to the way we do business, which enables us to offer a broad range of innovative solutions for consumer and industrial end‑use applications. We are a truly global team, with our 24,000 people working across 100+ production sites in more than 30 countries, united by our common purpose. Join us at Mondi, where we strive to make a positive impact through responsible business practices and continuous innovation in packaging and paper solutions.
Summary The Product Specialist – Specifications System is responsible for owning, maintaining, and continuously improving the company’s product specifications platform. This role ensures that all product data, technical specifications, attributes, and documentation are accurate, up‑to‑date, and aligned with business, regulatory, and customer requirements. The position works closely with our customers as well as with internal positions such as Customer Service, Sales, Production, Planning, Purchasing, and Technical Service to ensure accurate material is assigned to the specifications.
The position requires strong attention to detail, a process‑driven mindset, and the ability to translate technical information into structured, reliable data within the system. The Product Specialist also partners with cross‑functional teams to optimise data workflows, support digital transformation efforts, and ensure the system delivers the information needed for internal operations and the external market.
Your Mission
Plan and coordinate trials for customers and suppliers
Lead pre‑trial and post‑trial meetings in accordance with trial process
Monitor trials daily, modify as necessary, and communicate status
Process and interpret all information provided by stakeholders to ensure data accuracy for systematic product creation
Responsible for all the artwork management and printing plate needs for scheduling
Reverse engineering of competitor products in order to develop specifications for competitive offers
Maintain close communication with procurement regarding material substitutions and raw material claims
Provide technical support to planning, production, customer service, technical service and the sales team as required
Assist and support the planner as needed
Maintaining data integrity for article specifications in SAP, including mass updates as required
Work closely with shift leaders, material handlers, printing manager and mounters as needed for trials and technical support
Resolve problems by collecting and analysing information, coordinating solutions
Ensure that all administration procedures are followed and executed in a professional manner
Ad‑hoc Reporting – requires significant knowledge of SAP Query tables
Support overall management needs as defined
Must be able to work in a scheduled driven environment; timing is a critical function
Your Profile
Bachelor’s degree in business, engineering or related field or related work and training experience equivalent to degree
+3 years as product engineering support in a manufacturing environment
User experience in SAP preferred or similar ERP system
Strong verbal and written communication skills
Ability to work independently
Must be able to use the following computer programs: Excel, Word, PowerPoint, SAP, Access
Strong analytical and organisational skills, detail oriented, and interpersonal skills
Ability to collaborate and communicate with all levels of employees and management
Our Offer
401k Retirement Savings Plan, fully vested and company match
An interesting job within the packaging & paper industry
Opportunities for professional growth
Get in touch We strive to create a culture that inspires our people to reach their full potential. Going the extra mile – for colleagues and customers – our people drive our passion for performance and are the key ingredient of Mondi’s success. Be part of our future.
Do you want to know more about Mondi?
We are a global leader in packaging and paper, contributing to a better world through innovative solutions that are sustainable by design. Our global team of 24,000 people works across 100 production sites in more than 30 countries.
Our strength lies in our diversity.
We are dedicated to creating a team that reflects the diversity of the world we operate in. We encourage applications from traditionally underrepresented groups, including women, visible minorities, LGBTQI+ individuals, and people with disabilities. Even if you don't meet all the listed qualifications, we still want to hear from you. We believe in your potential and are committed to supporting you as you grow and learn at Mondi. If you need any accommodations during the recruitment process, please reach out to the contact person listed above.
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Summary The Product Specialist – Specifications System is responsible for owning, maintaining, and continuously improving the company’s product specifications platform. This role ensures that all product data, technical specifications, attributes, and documentation are accurate, up‑to‑date, and aligned with business, regulatory, and customer requirements. The position works closely with our customers as well as with internal positions such as Customer Service, Sales, Production, Planning, Purchasing, and Technical Service to ensure accurate material is assigned to the specifications.
The position requires strong attention to detail, a process‑driven mindset, and the ability to translate technical information into structured, reliable data within the system. The Product Specialist also partners with cross‑functional teams to optimise data workflows, support digital transformation efforts, and ensure the system delivers the information needed for internal operations and the external market.
Your Mission
Plan and coordinate trials for customers and suppliers
Lead pre‑trial and post‑trial meetings in accordance with trial process
Monitor trials daily, modify as necessary, and communicate status
Process and interpret all information provided by stakeholders to ensure data accuracy for systematic product creation
Responsible for all the artwork management and printing plate needs for scheduling
Reverse engineering of competitor products in order to develop specifications for competitive offers
Maintain close communication with procurement regarding material substitutions and raw material claims
Provide technical support to planning, production, customer service, technical service and the sales team as required
Assist and support the planner as needed
Maintaining data integrity for article specifications in SAP, including mass updates as required
Work closely with shift leaders, material handlers, printing manager and mounters as needed for trials and technical support
Resolve problems by collecting and analysing information, coordinating solutions
Ensure that all administration procedures are followed and executed in a professional manner
Ad‑hoc Reporting – requires significant knowledge of SAP Query tables
Support overall management needs as defined
Must be able to work in a scheduled driven environment; timing is a critical function
Your Profile
Bachelor’s degree in business, engineering or related field or related work and training experience equivalent to degree
+3 years as product engineering support in a manufacturing environment
User experience in SAP preferred or similar ERP system
Strong verbal and written communication skills
Ability to work independently
Must be able to use the following computer programs: Excel, Word, PowerPoint, SAP, Access
Strong analytical and organisational skills, detail oriented, and interpersonal skills
Ability to collaborate and communicate with all levels of employees and management
Our Offer
401k Retirement Savings Plan, fully vested and company match
An interesting job within the packaging & paper industry
Opportunities for professional growth
Get in touch We strive to create a culture that inspires our people to reach their full potential. Going the extra mile – for colleagues and customers – our people drive our passion for performance and are the key ingredient of Mondi’s success. Be part of our future.
Do you want to know more about Mondi?
We are a global leader in packaging and paper, contributing to a better world through innovative solutions that are sustainable by design. Our global team of 24,000 people works across 100 production sites in more than 30 countries.
Our strength lies in our diversity.
We are dedicated to creating a team that reflects the diversity of the world we operate in. We encourage applications from traditionally underrepresented groups, including women, visible minorities, LGBTQI+ individuals, and people with disabilities. Even if you don't meet all the listed qualifications, we still want to hear from you. We believe in your potential and are committed to supporting you as you grow and learn at Mondi. If you need any accommodations during the recruitment process, please reach out to the contact person listed above.
#J-18808-Ljbffr