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Experiential Marketing & Programming Manager

Marc & Rose Hospitality, Scottsdale, AZ, United States


Summary of Position The

Experiential Marketing & Programming Manager

plays a critical role in bringing live entertainment, events, and experiential programming to life across the portfolio. This position supports the planning, coordination, and execution of music, food & beverage, holiday, golf, and special property activations—while ensuring seamless collaboration between property teams, artists, partners, and marketing resources.

This role is execution-focused, highly collaborative, and ideal for someone who thrives in fast-paced environments, enjoys working behind the scenes of live events, and brings strong organizational, communication, and creative coordination skills.

Essential Functions Programming Execution & Support

Support and execute approved programming initiatives across multiple properties, including:

Food & beverage events

Music and entertainment programming

Holiday and seasonal events

Golf-related and special property activations

Partner closely with on-site property teams to ensure smooth, consistent, and high-quality execution of all programming initiatives.

Serve as the primary point of contact for third-party booking partners for Fadeaway Sessions

Artist & Partner Coordination

Serve as the day-to-day liaison for:

Artists and performers

Third-party booking partners

Vendors and production partners

Coordinate all artist logistics, including:

Scheduling and confirmations

Travel and accommodations

Hospitality needs

Technical, production, and recording requirements

Assist with artist contracts, paperwork, and required documentation.

Marketing Execution

Coordinate marketing execution for programming initiatives, including:

Copywriting and event descriptions

Design coordination and asset development

Printing and production of signage and collateral

Social media posts and stories

Event listings on brand-owned and third-party platforms

Set up and manage:

Ticketing platforms

RSVP systems

Email marketing campaigns

SMS marketing campaigns

Assist with influencer outreach and partnership coordination.

Support paid social media advertising initiatives related to programming.

For Fadeaway Sessions, secure, organize, distribute, and archive all deliverables.

For Fadeaway Sessions, coordinate posting and sharing of deliverables across social media channels and websites.

Budget Tracking & Documentation

Track all programming-related expenses and costs.

Submit invoices and support budget reconciliation.

Document event performance, outcomes, and key takeaways.

Assist with ownership recaps and post-event reports.

Meetings, Communication & Administrative Support

Attend property-level marketing and programming meetings.

Communicate updates, priorities, and issues to the Director of Marketing & Programming.

Maintain organized records, files, and documentation related to all programming initiatives.

Travel & On-Site Support

Travel as needed to support live events and programming execution.

Provide on-site event support, including day-of coordination and troubleshooting.

Qualifications Education:

College degree preferred.

Experience:

Minimum 3 years of experience as an Event or Marketing Manager. Minimum 1-3 years of experience in social media content creation and strategy. Minimum 1-3 years of experience in graphic design. Hospitality marketing and photography experience preferred. Computer proficiency and administratively strong.

Certificates or Licenses:

N/A

Knowledge, Skills, and Abilities

Mastery of social media platforms (Instagram, Facebook, LinkedIn)

Proficiency in Adobe Creative Suite

Proficiency in Canva

Proficiency in Sprout Social (or similar social scheduling tool)

Creative and graphic design skills

Strong communication skills, both written and oral.

Organizational and planning skills.

A good listener

Must be a team player

Timely follow-through on tasks

Ability to work outside in all weather conditions

Ability to memorize and perform company standards

Personal Characteristics

Behaves ethically

Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language

Professional Appearance: Exhibits an appearance appropriate for a four-diamond resort (Specific grooming standards are available for review)

Working Conditions

Actual hours will vary based on business need.

Traditional M-F 8am-5pm work week with flexibility to adjust days and hours based on evening and weekend events.

Attendance as scheduled is a critical element in all positions at M&R properties.

Marc & Rose Hospitality leaders and associates believe each guest (internal and external) should be treated with respect, kindness, and professionalism. “Making Space for Genuine Hospitality” is our purpose, enticing our guests to return again and again. To be successful at Marc & Rose, associates must embrace our Purpose, Pillars and 21 Service Essentials. This includes being hands on and heartfelt, sincere and focused, collaborate and curious, and conscientious, possessing and demonstrating a high level of care and attention to internal and external guests. Our forward-thinking, fun, friendly, engaging and enthusiastic associates treat every guest as if they were our only guest. A true customer focus is essential to success with our property and company.

Source: Marc & Rose Hospitality

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