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Ecommerce & Marketing Content Specialist

Circuit Board Medics, Greenville, SC, United States


Job Type: Full-Time, Hourly

Starting Pay Range: $21 - $24 / hour

Working Hours: Monday - Friday, 8 AM - 5 PM

Location: Greenville, SC 29615

Minimum Experience: One year of experience creating both creative and technical customer-facing content for an ecommerce business.

Work Environment: Office Setting, on-site; Moderate to High Paced Work; Team Environment; B2C and B2B Company, Family Owned; ~ 100 Employees, one location.

Who We Are and What We Do Circuit Board Medics (CBM) was founded in 2010, and since then has built a stellar reputation in the remanufacturing industry by delivering high-quality work and exceptional customer service. We specialize in the repairs and upgrades of automotive and appliance modules, restoring the circuit boards of vital components helping to get our customers back up and running. By choosing CBM, our customers experience superior quality and significant cost savings compared to purchasing new replacement parts—all while contributing to a more sustainable future through remanufacturing.

Guided by the vision "CARE. SERVE. RESTORE.", we are dedicated to restoring normalcy to our customers' lives when their electronics fail. This mission is driven by a team that genuinely cares, upholding the core values of People, Excellence, and Ownership in everything we do. Often this means going beyond the in-house repair work we do to consult with our customers remotely in order to diagnose and troubleshoot faults and failures. Through this level of excellence in workmanship and true customer care, Circuit Board Medics has earned a five-star reputation in the world of automotive and appliance circuit board remanufacturing.

You can learn more about our products and who we are at: www.circuitboardmedics.com

About the Role At Circuit Board Medics, we believe every customer interaction shapes our reputation. We’re seeking an Ecommerce & Marketing Content Specialist to strengthen our online presence through engagement with customers across platforms as well as managing our product listings and web content to ensure clear communication.

In this role, you will be responsible for both creating clear, accurate customer-facing content and managing our ecommerce presence across multiple platforms, including BigCommerce, Amazon, and eBay. The position requires a balance of strong writing ability and technical execution, ensuring that our messaging and product listings are consistent, informative, and aligned with our brand.

The role combines content creation with hands-on management of product listings and web content. This includes writing and refining product descriptions, supporting email and blog content, and maintaining accurate, high-quality listings across all sales channels and social media platforms.

In addition to day-to-day responsibilities, this role is expected to identify opportunities for improvement actively. This includes refining how we communicate with customers, improving listing quality and structure, and making recommendations that enhance clarity, consistency, and the overall customer journey.

Key Responsibilities

Write and manage:

Email campaigns

Blog content

Product descriptions

Video Scripts

Create and update product listings across BigCommerce, Amazon, and eBay

Manage and respond to social media interactions and customer messages

Optimize content and listings for SEO and conversion

Perform basic website updates and troubleshooting

Collaborate with internal teams to ensure accuracy of product and marketing content

What Success Looks Like

Clear, consistent messaging across all customer touchpoints

Accurate and optimized product listings across all platforms

Efficient execution of both content and listing updates

Improved customer experience through better information and responsiveness

Qualifications Required

Strong writing and communication skills

High attention to detail

Ability to manage both creative and technical tasks

Comfortable working across multiple systems and platforms

Preferred

Experience with ecommerce platforms (BigCommerce, Amazon, eBay)

Basic HTML/CSS knowledge

Familiarity with SEO and digital marketing tools

Benefits

Health Insurance - eligible 1st of the month after hire

Voluntary Benefits - dental, vision, short-term and long-term disability, life insurance

Paid time off - 2 weeks per year

Paid holidays - 8 days per year

Stable Hours - Monday - Friday, days

401(k) with company matching

Parental time-off

Adoption benefits

Casual dress code

Branded clothing allowance

Free fruit

Social outings

What can you expect during the application process?

Start by applying online through our website or Indeed paying close attention to our custom application questions. We want to get to know YOU!

Complete two assessments emailed to you with “Circuit Board Medics Application” in the subject line. (You will receive the second email after completing the first assessment.) Please allow up to 30 minutes to complete both assessments, which may require use of a computer.

Our talent team reviews each completed application within 3 business days. If we are interested in moving forward with your application, you will be sent an additional request for a writing sample.

Once writing sample is received, if we are interested in moving forward with an interview, you will receive a phone call within 1 week for next steps.

Circuit Board Medics does require passing a Background Check and Drug Screening as terms of employment.

Need Help? If you need any help along the way, you can reach us at recruiting@circuitboardmedics.com

www.circuitboardmedics.com

linkedin.com/company/circuit-board-medics

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