Workforce Development Marketing & Communications Supervisor
North Central Texas Council of Governments, Arlington, TX, United States
Workforce Development Marketing & Communications Supervisor - (2085)
Job Title: Workforce Development Marketing & Communications Supervisor
Job Type: Full‑Time
Category: Communications, Public Affairs, & Marketing
Location: NCTCOG - ARLINGTON, TX 76005 US (Primary)
Job Description
The
Marketing & Communications Supervisor
supports the execution of Workforce Solutions North Central Texas’ (WSNCT) marketing, events, and communications efforts to ensure alignment with the organization’s mission and goals. Reporting to the Community Engagement and External Affairs Senior Manager, this role focuses on supervising day‑to‑day activities, providing guidance to team members, and ensuring the successful implementation of established strategies. The supervisor plays a key role in coordinating public relations, social media, and content creation efforts, ensuring consistency and quality across platforms. By overseeing team workflows and collaborating with vendors, the Marketing & Communications Supervisor ensures deliverables meet organizational standards and timelines.
Marketing & Campaign Oversight Supervise the implementation of marketing strategies to promote WSNCT’s programs, events, and initiatives. Ensure campaigns are executed according to established plans and align with organizational goals and messaging standards.
Event Coordination Provide oversight for the planning and execution of events, ensuring they are well‑organized and meet established objectives. Collaborate with team members to manage event logistics, timelines, and stakeholder engagement, ensuring adherence to organizational guidelines.
Communications Strategy & Public Relations Support the execution of WSNCT’s communications strategy to enhance public engagement and visibility. Oversee public relations efforts, including media outreach, press releases, and responses to media inquiries, ensuring alignment with established messaging. Maintain relationships with media outlets to support positive coverage of WSNCT’s initiatives.
Social Media Management Supervise the creation and scheduling of social media content to engage audiences and promote WSNCT’s programs and events. Ensure content aligns with organizational messaging and branding standards. Monitor social media performance and provide recommendations for adjustments based on analytics.
Content Creation & Writing Oversee the development of written content, including newsletters, social media posts, press releases, and website updates. Ensure all content adheres to established standards for clarity, tone, and alignment with WSNCT’s voice. Provide feedback and guidance to team members to maintain quality and consistency.
Newsletter Management Serve as the primary point of contact for WSNCT’s newsletter vendor. Coordinate the development, review, and distribution of newsletters to ensure timely and effective communication with stakeholders.
Collaboration & Branding Work closely with the Brand Supervisor to ensure all marketing and communications materials are visually consistent and meet established brand standards. Collaborate with internal teams to support outreach and engagement efforts.
Data-Driven Insights Review analytics and performance data to assess the effectiveness of marketing, communications, and social media efforts. Provide feedback to team members and suggest adjustments to improve outcomes.
Team Leadership & Project Oversight Provide direct supervision to the Marketing & Events Coordinator and Communications Coordinator, ensuring their work aligns with established goals and expectations. Monitor project timelines and resources to ensure deliverables are completed on time and meet quality standards.
Desired Skills
Previous supervisory experience leading communications professionals.
Team Support & Mentorship – experience supporting purchasing staff through collaboration, training, and guidance.
Proficiency in Microsoft Office Software.
Extremely organized and detail-oriented, with the ability to manage multiple projects and quickly react to changing business needs while meeting firm deadlines.
Ability to work independently and with minimal direction.
Strong communication skills to articulate persuasively and clearly about WSNCT’s mission, value and initiatives.
Minimum Qualifications Bachelor’s degree in information communications, marketing, business administration, public administration, or a related field and at least three (3) years of relevant experience, including supervisory experience.
Salary Range: $72,883.00 – $96,000.00 annually, depending on qualifications and experience.
FLSA: Exempt
Benefits We offer a highly competitive package of many desirable benefits to our full‑time employees including:
Health, dental, vision, and life benefits with monthly premiums fully paid by NCTCOG. Eligibility for families and monthly premiums shared with NCTCOG. Life insurance coverage provided by the employer with a benefit of 2 times the employee’s annual salary.
Paid vacation, sick leave, and personal days as part of the benefit plan, along with specified holidays. Includes a phone allowance.
Retirement
NCTCOG participates in a defined contribution plan as an alternative to Social Security. The plan provides retirement benefits for all eligible employees. NCTCOG contributes twelve percent (12%) of permanent full‑time employees’ gross salaries. Employees contribute six percent (6%) of gross salary. Employees become forty percent (40%) vested in NCTCOG’s contributions after three full years of employment. An additional fifteen percent (15%) is vested for each additional year of employment. Employees become fully vested after seven years of employment.
Work/Life Balance Programs
Employee assistance program, prepaid legal services, lunch and learn seminars, alternate work schedules and commute programs, and an on‑site gym.
Professional Development
Training opportunities—both online and traditional classroom sessions. Covers applicable professional development expenses, professional memberships, licenses, and tuition reimbursement.
Equal Employment Opportunity NCTCOG is an equal opportunity employer/program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, and other classifications covered under federal, state, or local laws. Auxiliary aids and services are available upon request to individuals with disabilities.
Background Check & Drug Screening All selected candidates must undergo a pre‑employment background check and drug screening. Background checks include national criminal background check, employment history, motor vehicle record check, social security verification, education verification, and other elements as needed. NCTCOG is committed to a safe and drug‑free workplace and performs pre‑employment substance abuse testing. All new hires are required to undergo a drug test which detects the presence of illegal drugs for months prior to testing. We appreciate your cooperation in keeping NCTCOG safe and drug free. In order to receive an offer of employment from NCTCOG, selected candidates must successfully pass the pre‑employment background check and drug screening.
E-Verify The North Central Texas Council of Governments participates in the federal E‑Verify program to verify a new employee’s authorization to work in the United States. Applicants must be lawfully authorized to work in the U.S.
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Job Type: Full‑Time
Category: Communications, Public Affairs, & Marketing
Location: NCTCOG - ARLINGTON, TX 76005 US (Primary)
Job Description
The
Marketing & Communications Supervisor
supports the execution of Workforce Solutions North Central Texas’ (WSNCT) marketing, events, and communications efforts to ensure alignment with the organization’s mission and goals. Reporting to the Community Engagement and External Affairs Senior Manager, this role focuses on supervising day‑to‑day activities, providing guidance to team members, and ensuring the successful implementation of established strategies. The supervisor plays a key role in coordinating public relations, social media, and content creation efforts, ensuring consistency and quality across platforms. By overseeing team workflows and collaborating with vendors, the Marketing & Communications Supervisor ensures deliverables meet organizational standards and timelines.
Marketing & Campaign Oversight Supervise the implementation of marketing strategies to promote WSNCT’s programs, events, and initiatives. Ensure campaigns are executed according to established plans and align with organizational goals and messaging standards.
Event Coordination Provide oversight for the planning and execution of events, ensuring they are well‑organized and meet established objectives. Collaborate with team members to manage event logistics, timelines, and stakeholder engagement, ensuring adherence to organizational guidelines.
Communications Strategy & Public Relations Support the execution of WSNCT’s communications strategy to enhance public engagement and visibility. Oversee public relations efforts, including media outreach, press releases, and responses to media inquiries, ensuring alignment with established messaging. Maintain relationships with media outlets to support positive coverage of WSNCT’s initiatives.
Social Media Management Supervise the creation and scheduling of social media content to engage audiences and promote WSNCT’s programs and events. Ensure content aligns with organizational messaging and branding standards. Monitor social media performance and provide recommendations for adjustments based on analytics.
Content Creation & Writing Oversee the development of written content, including newsletters, social media posts, press releases, and website updates. Ensure all content adheres to established standards for clarity, tone, and alignment with WSNCT’s voice. Provide feedback and guidance to team members to maintain quality and consistency.
Newsletter Management Serve as the primary point of contact for WSNCT’s newsletter vendor. Coordinate the development, review, and distribution of newsletters to ensure timely and effective communication with stakeholders.
Collaboration & Branding Work closely with the Brand Supervisor to ensure all marketing and communications materials are visually consistent and meet established brand standards. Collaborate with internal teams to support outreach and engagement efforts.
Data-Driven Insights Review analytics and performance data to assess the effectiveness of marketing, communications, and social media efforts. Provide feedback to team members and suggest adjustments to improve outcomes.
Team Leadership & Project Oversight Provide direct supervision to the Marketing & Events Coordinator and Communications Coordinator, ensuring their work aligns with established goals and expectations. Monitor project timelines and resources to ensure deliverables are completed on time and meet quality standards.
Desired Skills
Previous supervisory experience leading communications professionals.
Team Support & Mentorship – experience supporting purchasing staff through collaboration, training, and guidance.
Proficiency in Microsoft Office Software.
Extremely organized and detail-oriented, with the ability to manage multiple projects and quickly react to changing business needs while meeting firm deadlines.
Ability to work independently and with minimal direction.
Strong communication skills to articulate persuasively and clearly about WSNCT’s mission, value and initiatives.
Minimum Qualifications Bachelor’s degree in information communications, marketing, business administration, public administration, or a related field and at least three (3) years of relevant experience, including supervisory experience.
Salary Range: $72,883.00 – $96,000.00 annually, depending on qualifications and experience.
FLSA: Exempt
Benefits We offer a highly competitive package of many desirable benefits to our full‑time employees including:
Health, dental, vision, and life benefits with monthly premiums fully paid by NCTCOG. Eligibility for families and monthly premiums shared with NCTCOG. Life insurance coverage provided by the employer with a benefit of 2 times the employee’s annual salary.
Paid vacation, sick leave, and personal days as part of the benefit plan, along with specified holidays. Includes a phone allowance.
Retirement
NCTCOG participates in a defined contribution plan as an alternative to Social Security. The plan provides retirement benefits for all eligible employees. NCTCOG contributes twelve percent (12%) of permanent full‑time employees’ gross salaries. Employees contribute six percent (6%) of gross salary. Employees become forty percent (40%) vested in NCTCOG’s contributions after three full years of employment. An additional fifteen percent (15%) is vested for each additional year of employment. Employees become fully vested after seven years of employment.
Work/Life Balance Programs
Employee assistance program, prepaid legal services, lunch and learn seminars, alternate work schedules and commute programs, and an on‑site gym.
Professional Development
Training opportunities—both online and traditional classroom sessions. Covers applicable professional development expenses, professional memberships, licenses, and tuition reimbursement.
Equal Employment Opportunity NCTCOG is an equal opportunity employer/program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, and other classifications covered under federal, state, or local laws. Auxiliary aids and services are available upon request to individuals with disabilities.
Background Check & Drug Screening All selected candidates must undergo a pre‑employment background check and drug screening. Background checks include national criminal background check, employment history, motor vehicle record check, social security verification, education verification, and other elements as needed. NCTCOG is committed to a safe and drug‑free workplace and performs pre‑employment substance abuse testing. All new hires are required to undergo a drug test which detects the presence of illegal drugs for months prior to testing. We appreciate your cooperation in keeping NCTCOG safe and drug free. In order to receive an offer of employment from NCTCOG, selected candidates must successfully pass the pre‑employment background check and drug screening.
E-Verify The North Central Texas Council of Governments participates in the federal E‑Verify program to verify a new employee’s authorization to work in the United States. Applicants must be lawfully authorized to work in the U.S.
#J-18808-Ljbffr