Account Manager
Willis Towers Watson, Denver, CO, United States
Description
The Account Manager provides healthcare and group benefits solutions encompassing plan design, vendor evaluation and management, data analytics, legal compliance and employee meetings. Provides consulting services in benefits program design and employee contributions.
The Role
Be the day-to-day contact for assigned clients
Manage the annual lifecycle of employee benefits for assigned clients
Work with the Producer to meet client needs, including:
Development and/or analysis of benefits strategy
Delivery of reporting that is used to assess benefit utilization and plan performance
Answer client questions
Work with vendors to solve employer and employee benefits issues
Schedule, prepare for and attend client meetings, most often for renewals
Set up and participate in employee meetings (open enrollment, benefits fairs, etc.)
Conduct RFPs for clients
Assist producers and management with developing proposals and responding to RFPs
Assist other Account Managers and their clients as needed
Ensure the internal compliance process is being followed and documentation is in order
Qualifications
3-5 years of professional experience, ideally in health insurance
Bachelor’s Degree in business, or relevant experience
Advanced skills in Microsoft Office products, especially Word, PowerPoint and Excel
Home office space with high-speed internet (hybrid position with some in-office meetings)
Leadership – applies sound judgement; directs and motivates other individuals; takes lead in small groups and promotes teamwork
Relationship Management and customer focus – collaborates to serve clients and help resolve conflicts
Ability to effectively engage with carriers and clients to maintain renewal terms and existing business
Strong verbal and written communication skills
Problem solving abilities, including critical thinking and adaptability
Project management skills, including attention to detail, organizational skills, prioritization and time management
Ability and willingness to travel to clients within Colorado for periodic meetings
Must successfully complete appropriate licensing exam(s) and/or maintain required licensing by completing various Continuing Education activities as needed. If already licensed, must be able to show valid confirmation of current licensing status.
Compensation and Benefits Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).
Compensation The base salary compensation range being offered for this role is $75,000.00-$80,000.00 USD annually.
This role is also eligible for an annual short-term incentive bonus.
Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
This position will remain posted for a minimum of three business days from the date posted or until a sufficient/appropriate candidate slate has been identified.
Company Benefits WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
Health and Welfare Benefits:
Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
Leave Benefits:
Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (only included for Washington roles)
Retirement Benefits:
Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements.
Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.
At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.
We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.
EOE, including disability/vets Equal Opportunity Employer, including disability/vets.
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The Role
Be the day-to-day contact for assigned clients
Manage the annual lifecycle of employee benefits for assigned clients
Work with the Producer to meet client needs, including:
Development and/or analysis of benefits strategy
Delivery of reporting that is used to assess benefit utilization and plan performance
Answer client questions
Work with vendors to solve employer and employee benefits issues
Schedule, prepare for and attend client meetings, most often for renewals
Set up and participate in employee meetings (open enrollment, benefits fairs, etc.)
Conduct RFPs for clients
Assist producers and management with developing proposals and responding to RFPs
Assist other Account Managers and their clients as needed
Ensure the internal compliance process is being followed and documentation is in order
Qualifications
3-5 years of professional experience, ideally in health insurance
Bachelor’s Degree in business, or relevant experience
Advanced skills in Microsoft Office products, especially Word, PowerPoint and Excel
Home office space with high-speed internet (hybrid position with some in-office meetings)
Leadership – applies sound judgement; directs and motivates other individuals; takes lead in small groups and promotes teamwork
Relationship Management and customer focus – collaborates to serve clients and help resolve conflicts
Ability to effectively engage with carriers and clients to maintain renewal terms and existing business
Strong verbal and written communication skills
Problem solving abilities, including critical thinking and adaptability
Project management skills, including attention to detail, organizational skills, prioritization and time management
Ability and willingness to travel to clients within Colorado for periodic meetings
Must successfully complete appropriate licensing exam(s) and/or maintain required licensing by completing various Continuing Education activities as needed. If already licensed, must be able to show valid confirmation of current licensing status.
Compensation and Benefits Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).
Compensation The base salary compensation range being offered for this role is $75,000.00-$80,000.00 USD annually.
This role is also eligible for an annual short-term incentive bonus.
Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
This position will remain posted for a minimum of three business days from the date posted or until a sufficient/appropriate candidate slate has been identified.
Company Benefits WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
Health and Welfare Benefits:
Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
Leave Benefits:
Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (only included for Washington roles)
Retirement Benefits:
Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements.
Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.
At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.
We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.
EOE, including disability/vets Equal Opportunity Employer, including disability/vets.
#J-18808-Ljbffr